After Effects

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  1. aerender fails on Mac OS 11.4 with error -1701 "AEGetParamPt failed at line 918"

    in Mac OS 11.4, aerender fails. The rumor is it's a permissions issue, but it occurs despite all permissions granted to After Effects and Terminal.

    $ '/Applications/Adobe After Effects 2021/aerender' -project SHOW1154.aep
    aerender version 18.2x37
    PROGRESS: Launching After Effects...
    aerender ERROR -1701: AEGetParamPt failed at line 918
    $ /Applications/Adobe\ After\ Effects\ 2020/aerender -project SHOW1154.aep
    aerender version 17.7x45
    PROGRESS: Launching After Effects...
    aerender ERROR -1701: AEGetParamPt failed at line 918

    41 votes

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    26 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. After effects 2021 hangs on composition opening

    AE 2021 hangs when I load compositions in the project.
    If I move to a different composition or go inside a nested composition it doesn't matter - the program will hang - only force quitting will help.
    Makes this version unusable.
    I have older versions of AE and it works fine.
    I use macOS Catalina
    happens randomly on new projects as well as old ones.

    3 votes

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    Needs More Info  ·  14 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Preview is stuck in a loop and is unresponsive

    RAM Preview becomes unresponsive to clicks, spacebar, Num0, ESC, etc. Playback continues on loop and the only way I've found to regain control is to minimize/maximize AE or close the application.

    Build 17.0.4 Build 59

    154 votes

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    87 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. 18.4 is eating through my memory and then crashing during previews and renders

    After Effects is eating through memory when previewing and rendering. It goes through my 128 gig in about a hundred frames and then crashes.

    After effects is getting worse not better

    1 vote

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. PPro throws error message when importing an AeMoGRT (... "corrupt metadata" ...)

    The full error messages reads as follows -
    "The Motion Graphics Template has corrupt metadata and cannot be installed".

    Is it possible to refresh the metadata in AE?

    I have about 200 props in the EGP and will rather not have to rebuild the entire EGP again; especially when there's possibility of another breakdown.

    Restarting AE didn't help. Importing the AEP into a blank AEP didn't help. Renaming the Comp didn't help.

    A very strong possibility of this metadata mess seems to manifests itself with props in the EGP disappearing. They're still there since trying to re-populate the EGP with…

    1 vote

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    5 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. AE Crashes for some users during use of the tool FreqReact

    This is a repost. Last time I posted, I was told that the newest update (v18) would fix this problem. I've had multiple users confirm that updating did not fix it. I'm really hoping someone can help.


    I'm pretty desperate for some insight on a problem that's been plaguing my tool FreqReact for a while now. For some users, After Effects fully crashes when they enter in to what I call the 'Spectrum View' (which is where they would select frequencies in the music that they want to react to.) It's been impossible to diagnose as it's a very difficult…

    4 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. BUG: AE v.18.1- Shape and Mask vector line doesn't align to shape or mask

    In v.18.1 After Effects, the editable vector line describing a shape or mask does not align to the shape or mask. It is offset by 1-2 pixels, which makes accurate work difficult.

    4 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Crash with Big Sur 11.2, unusable software

    Dear Adobe, with After Effects CC2020 17.6 we have been experiencing MAJOR crashes. During rendering and sometimes scrubbing, AE just closes and goes to the desktop. It is a crash and then I have to send a bug report. I am attaching the crash logs to help you determine the issue.

    We are on a Mac Pro with Big Sur 11.2 and we even tried removing ALL plugins and reinstalling all adobe software including reinstalling Big Sur, this issue is still persistent.

    In the mean time we are dual booting into Catalina 10.15.7 to continue working and this is unprecedented.…

    5 votes

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    6 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. Assertion (0) failed (DEBUG)

    I have this error all the time! I can´t work. I did an entire project and now this happens all the time.

    3 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for posting this report.

    Our devs looked at your screenshot, and this looks like a case where your GPU is running out of memory. Normally we expect After Effects to self-manage in this situation, or at least to give a better error message, so we do consider this a bug.

    To diagnose this further, we need your help. We need more information about your hardware and how After Effects got into this situation. Could you please tell us:
    - About your GPU. Manufacturer, model, VRAM, and driver version.
    - Does the problem persist if you restart After Effects, or failing that, when you restart the computer?
    - What other apps do you have running at the same time? Does the problem occur if you quit them all? (Including web browsers, which are notorious for consuming VRAM.)

  10. [Bug Report] Adding sourceRectAtTime() Expression Crashes AE

    When attempting to add a sourceRectAtTime() expression to a Mask Path property that references a text layer, After Effects will immediately crash upon evaluation.

    Reproduction steps:
    1. Create a new project
    2. Create a new composition (tested with HDTV 1080 29.97 preset for repro purposes)
    3. Add a text layer
    4. Create a comp-size solid
    5. Add a comp-size mask to the solid by double clicking the mask button
    6. On the "Mask Path" property of the mask created in step 5, add the expression: `thisComp.layer(<name_of_text_layer>).sourceRectAtTime()

    After clicking out of the expression editor and allowing AE to evaluate, After Effects…

    3 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. rotobrush crashes on m1 macbook pro

    Hi, I've read on other issues of when rotobrush crashes on first stroke. This is NOT my issue. I'm able to generate as many strokes as I want.. but only on the first frame. As soon as I move forward (or backward), AE crashes. Help!

    I am using the latest AE on the M1 Macbook Pro — I've attached my specs.

    6 votes

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    5 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. Draft 3D Crash on 18.2.0

    New bug on latest update.

    I'll work in Draft 3D for ten minutes or so before suddenly my GPU goes from 0%-12% straight to 100% and locks there. After Effects suddenly throws some kind of task to my GPU that prevents anything else from happening. After this state becomes active, turning off Draft 3D/switching to adaptive res does nothing. No way to break whatever task AE has sent to my GPU without end task'ing AE. AE does not hang, but chuggs along as one would expect when the GPU is maxed out.

    No clear activity causes this. It seems to…

    2 votes

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this report.

    To understand how After Effects is getting into this crashing condition, we need to profile what it’s doing when it crashes.

    The easiest way is if you could send us your project so we could attempt to recreate the crash ourselves.

    David, do I have your permission to contact you via the email address provided on this site?

  13. After Effects v18.0 stuck at "Initialzing Required Components"

    Running version 18.0.1 on Windows 10 (20H2) OS Build 19042.867

    Any time I attempt to start AE, it fails to start the application getting stuck at "Initialzing Required Components"

    I've tried rolling back by video driver (NVIDIA GeForce GT 740, Driver version 461.40) with no luck.

    I've also tried removing the 18.0 folder located at C:\Users<USER>\AppData\Roaming\Adobe\After Effects\18.0

    Crash report is attached.

    2 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bug: Mercury Transmit causes freeze when Comp settings change

    Using After Effects 18.2.1 (2021), when Mercury Transmit is active, switching to a Composition that has different settings than the current one will cause the program to freeze.

    I've tested Comps with different resolutions and frame rates and both changes cause the program to freeze.

    I will try to describe a couple example scenarios below:

    1) With Mercury Transmit active, if I have a 1920x1080 comp and I switch to a comp that has a 4K resolution, I get a spinning wheel (the program freezes) and my only option is to force quit.
    Here is a video of this specific…

    2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  15. After Effects 18.2.1 Crashing on Exit?

    For some reason 18.2.1 and 18.2 have been hanging/lagging on exit. I enabled logging and it almost looks like AE is crashing on quit. Rolling back to 18.1 seems to solve the issue.

    Only plugins are up-to-date Red Giant suite.

    System: CPU: 5950x / GPU: 3090FE / MOBO: Asus Dark Hero / RAM: 64GB Crucial 3600CL16

    Crash report attached

    2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. AE Crashes after sending to media encoder 17.7.0

    After installing the latest update (17.7.0) AE started crashing after sending compositions to render in AME.

    See Screen capture of the crash
    + attached crash report

    3 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. Memory Leak, Script Crashes, Weird Saving Issues

    I've been having these 3 issues with AE for literally years. I'm assuming that they are all related but I don't know. I've never found any kind of solution for any of them.

    1. New projects work fine but a couple of days in, any use of any script plugin like Motion3 causes AE to drastically slow down and eventually crash. The project then becomes so unstable that I am forced to create multiple tiny projects and attempt to stitch them all together in the end.

    2. On any of these slightly larger projects, it takes up to 5 minutes to save…

    2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  18. BUG - Internet connection speed may cause AE to lock up with INVALID MENU OPERATION msg

    BUG - Internet connection speed may cause AE to lock up with INVALID MENU OPERATION msg.

    Title says it all, can reproduced 100% of the time by lowering my internet connection speed (i.e. downloads and/or uploads). This is a critical productivity issue that has started occurring today 2021-02-23 and reproduced on both latest versions of AE (had it occur before and after updating the application).

    2 votes

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    Needs More Info  ·  3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. RAM Preview not working

    RAM preview frequently stops working. I'm using AE 17.6. When I'm working on a project, the RAM preview will often just stop working. It looks like it's caching, but then does nothing.. Purging memory and disc cache does nothing - only quitting and re-opening AE works. This is getting very frustrating.

    3 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. Comp window 3D settings don't appear

    Bug report. The 3d camera view popups don't seem to appear sometimes. While it's kind of nice that they're contextual and only appear "when needed", they seem buggy.

    I started a new project and was in 4 camera views in my last project, so it appeared in 4 views. Unfortunately, since there were no 3D layers, I couldn't go back to 1 view without first creating layers and making them 3D.

    Also, when changing the view of my Comp in and out of fullscreen using the Tilde key, the 3D camera controls disappear entirely until I click in certain areas…

    4 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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