After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. [FX] Remove Grain not using multi-core as promised

    In a recent update, AE promised the 'Remove Grain' effect would from now on profit from multi-core PCs (Source https://helpx.adobe.com/after-effects/using/whats-new.html under "Perfomance improvements").

    But it still doesn't use more than two threads on my machine. See attached images for comparison, or this mirror: https://imgur.com/gallery/Enisx

    4 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Random crashes

    No matter what project i open, after a while out of nowhere AE will crash. i'm not given an error message and the computer function fine but i have to restart the software every time, sometimes every 5 minutes. Often it'll happen while i am selecting something and am trying to drag it around.

    3 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Rotobrush Enhancement

    In future releases of After Effects updates, would it be possible to make the Rotobrush behave more like a manual brush to better record our actions as we draw upon the surface that we want to separate from the background? I know the Favor Current Edges feature helps with this but there are still calculations that throw off the contour lines you set. If only there was a way to better track the outlines we set on the base frame, plus have the rotobrush more accurately record our manual strokes set. I believe it will speed up the rotoscoping process.…

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. smart cache in background while working simultaneously

    smart cache in background while working simultaneously like the one we have in Davinci resolve

    5 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bug

    Not able to use certain files after upgrading to 15.1.1. h264 quicktimes mostly. I rolled back to 15.0.0 and everything works as it should.

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this bug report.

    We would like to examine one or more of the files. Would you be willing to share them with us? If you prefer not to post them publicly, you can send a link (no attachments) to aebugs@adobe.com.

    Also, please tell us which application or device wrote these files.

    The April 2018 release of After Effects CC (version 15.1) no longer supports legacy QuickTime processes:
    https://helpx.adobe.com/x-productkb/multi/quicktime7-support-dropped.html

    H.264 is still a supported codec for After Effects 15.1, including inside of a QuickTime container file. However, some applications can write QuickTime files (regardless of codec) using features of the QuickTime format that could only be read by using the now-removed legacy QuickTime processes, and such files can no longer be supported natively in After Effects. We have also encountered QuickTime files where the header data was not written to specification, which After Effects could not…

  6. Keying in After Effects is mega slow

    How can something like this, using effects running on Ae for many versions work so badly...
    When will adobe get serious and start making their software good again? Its so so annoying...!

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. I have an ASUS Geforce GTX 1070 OC 8Gb GDDR5 256 Bit Video Card - DUAL-GTX1070-O8G When you enable ACUDA from it it displays a message "Unte

    I have an ASUS Geforce GTX 1070 OC 8Gb GDDR5 256 Bit Video Card - DUAL-GTX1070-O8G
    When you enable ACUDA from it it displays a message "Untested GPU, no acceleration of the 3D ray traced renderer
    happens only in the after effect, in other adobe editors work perfectly.
    no more thank you
    I would like you to help me solve it.

    3 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Slow Color Management

    After Effects CC 2018 Color Management is still unusable.

    On a High-End Machine that is incredibly fast on any other software (Adobe or not) enabling color management can slow ram preview from 25fps to even 5/6fps. On a 1080p comp!
    This is something that should have been fixed a long time ago.
    It forces us to use other softwares to do high-end jobs.
    And we do not want to.

    Thanks

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. 5 votes
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  10. 3 votes
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  11. 3 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this bug report.

    Can you please clarify the problem? The short statement you’ve provided does not give us enough information to investigate.

    If the problem is that a particular project is taking a long time to save, can you please share the project? If you prefer not to post it publicly, you can send a link to aebugs@adobe.com.

  12. CC2018: always crash, freeze, slow

    You created a very useless product! Congratulation, good for nothing, it steals only our worktime! And we paid for this, pathetic!

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. 2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Horrible Display Bug Crashing 15.1.1 15x Day

    I'm not sure what's going on, but this new version has made dragging text or other layers around the screen a ****-shoot as to whether it crashes AE or not. The small silver-lining here (very, very small) is that it saves your project before it crashes with a "1" at the end of your original project name. As a result, I have several projects with a "11111" at the end of the name. FRUSTRATING.

    Hard to tell what the culprit is. GPU settings? Other MacBookPro (2016) issue? All I know is that AE 15…

    2 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this bug report.

    Can you provide us with a link to a project file that demonstrates the problem? Crash reports (/Users/you/Library/Logs/DiagnosticReports) and also system information about your computer will also be helpful. If you prefer not to post publicly, you can send it to aebugs@adobe.com.

    We do not reproduce the problems you describe, which usually indicate that the problem is either project- or system-dependent. With more information we can investigate. Thanks.

  15. weak optimization

    That's not a first time I writing about the problem! After Effects CC 2018 Optimization is just terrible while same Premiere version works great! I'm working with same video file (4K, 29 fps, 1 min length), and AE can't even play smoothly the file on the timeline. In addition, the rendering time (via Media Encoder) is longer X10 than Premiere rendering (rendering settings also are same!!!). All app settings are same and GPU support is on! So when I checked the resource monitor, I see that Premiere uses about 70-90% of the CPU, and about 40% of the GPU. AE…

    3 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Visible Keyframes in Timeline creates MASSIVE memory suck

    It seems that the more keyframes that are visible in the timeline has a direct impact on memory usage On Windows 10, up to date CC. For a simple Pos/Rot/Scale track, by seeing 10 seconds worth of keyframes uses 20 gigs of Ram. Scroll just to the right where there's no keyframes. Down to 7 gigs. Is this a known bug or an underlying programming necessity to load keyframe data that's visible into RAM?

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. there is abig problem i see in after effect cc2018, sometimes while you scrole fonts appear dangrous message tell us: after effect error ct

    there is abig problem i see in after effect cc2018, sometimes while you scrole fonts appear dangrous message tell us: after effect error ct

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Fix Interface Performance Issues Mac OSX 10.11.6

    I'm experiencing multiple slow downs in the After Effects interface. Here is a clear example of what I am experiencing with drawing masks in the render view. I'm comparing CC2014 vs CC2018.
    https://app.frame.io/d/e510f299-0387-4841-a19a-494a9d6f37d3

    Same machine on both. ATI Radeon HD 5870 1GB. Triple monitor setup. I usually have Chrome and PureRef open. I've noticed it get much worse when Illustrator 2018 is also open at the same time. I can't even play a simple two keyframe box animation at full frame rate even when RAM previewed. https://imgur.com/a/YViDTXU

    Sometimes the interface gets so slow that I can see the little twirl…

    3 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. Master comps performance

    Nice to finally have something like master properties. However, when you put many of the same "master comps" in a composition, playback performance gets really bad.

    6 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bug report: Dynamically linked scenes from Character Animator not displaying properly

    My scene in AE was working until a few days ago. Now, after replacing some footage with an updated version, it is displaying the wrong information. When I preview in the timeline it slowly reveals the correct scene. However, upon rendering, it produces the wrong result. AE is very slow for me, so this new issue is very frustrating.

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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