After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. BUG: Sync Settings NEVER WORKS.

    Every time I upgrade After Effects to a new version, sync settings fails. Currently trying to upgrade to cc2019 from cc2018. From cc2018 select sync, 'Upload' and get message "Settings are already in sync with Creative Cloud. No synchronization necessary." Open cc2019, select sync 'Download' and get message "There are no settings stored in Creative Cloud for this account. No synchronization was performed." I tried looging out and then back in of the account to no avail. This issue has repeated itself every update cycle.

    9 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Refine edge tool crashes After effects every time, in every version.

    Refine edge tool crashes the program right at the next frame after using it. This problem has persisted over all the AE versions since I installed windows 10.

    1 vote
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. make AE use GPU for Christ's sake

    I bought 600$ just to make after effect faster until i noticed its using only 10%

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Guys, is NVIDIA Geforce GTX 1650 good for 3d renderer option?

    Guys, is NVIDIA Geforce GTX 1650 good for 3d renderer option?

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. BUG: automatic footage reloading

    Automatic footage reloading, Usually don't work.


    1. Render 4 frames of seq

    2. Import to AE as footage

    3. Render whole seq of 200 frames.

    4. Manually reload seq but (error) still only 4 frames instead of 200..
      some times it is working and aftereffects updating, but after a while,
      usually after a new project becomes bigger, after effects just ignores

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. Still can't use 4K monitors with AE

    We are up to v16of this program and I am still unable to use my 4K monitors to the fullest (or close to it) because I get random black vertical lines on my timeline when scrubbing or previewing, and also RAM preview does not work. It just won't preview in real time.

    I have to set my monitors to the Windows recommended scaling of 200%, which makes everything bigger, but I would like to set it to 150%-175% to have more real state. I think this is something that should get attention as i'm pretty sure many people have this…

    9 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. FIXING IT !!!!

    And the Mutliprocessing where is it ??!!

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. [BUG] Unable to execute script line 0 with third party script panels/plug ins

    I'm getting a lot of panels randomly getting this error message and it results in me having to close and reopen the panels again. Happens to several different ones

    OSX 10.14.5
    AE 16.1.2 (was also occurring in 16.1 and 16.1.1)

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. True Metal 2 support

    In 2015 Adobe said that metal would have improved amazingly After Effects on Mac with 8x faster renders and previews. Now on the settings you can choose Metal instead of OpenCL, but for my results it is at best 5% faster. With Metal 2 released the performance improvement should have been evident but it isn't. It would be amazing if Adobe created an update with a good part of effects fully optimized for Metal (even if not all of them) like they demonstrated in 2015 and with the support of eGPU acceleration on the internal display. I think AE is…

    33 votes
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    5 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. CEPHTMLENGINE

    After Effects uses a lot of scriptUI panels and extensions, it might be useful to avoid the CEPHTMLENGINE.EXE to slow down the program.

    I have at least 4 extensions open every day as part of my workflow and I just noticed that they slow down after effect's performance.

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Mocha layer overrides previously tracked layers

    For the past few months I haven't been able to track multiple masks in Mocha, a newly added layer destroys the track of a previously tracked shape. Not sure if i'm doing something wrong.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. master properties

    I am still on AE15.1.2 so I don't know if this is fixed already, but:

    I made use of the Master Properties in my latest Project.
    It was 3 different subcomps where I used each about 10 times with different text and some other properties.
    My 12 sec animation took around 4hrs to render.

    Now I switched back, deleted all Essential Graphics stuff aka Master Properties and made 3x10 Subcomps instead.
    The 12 sec animation then took about 3 mins to render.

    Something has to be done about the MPs!
    TYVM

    1 vote
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. Improve vector performance.

    Why if I use vector elements created in Illustrator, they lost resolution and definition when I enlarge them in scale?

    It's absurd!

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Fix Mercury Transmit freezes.

    Every so often the mercury transmit output freezes and you have to swtich comps to make it come back to life again. This happens regardless of whether the output is via GPU or third party card, in my case a Blackmagic Intensity Pro 4k. I questioned this via online support about 6 months ago and was told that Adobe were having 'some issues' with nVidia drivers. 6 months later and a new version of AE and still no fix. Can you please just get around to fixing the basics of the software before adding new pointless features?

    6 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Newest Update Makes AE Unusable!

    My RAM preview takes forever to load single frames at quarter resolution. On top of this, any time I try and do something quickly (Open a tab or something) while previewing, the program stops responding briefly. I can't do anything with this version of AE, I downgraded to an older version and everything works fine.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bug Report: masks in AE 2019

    Whenever I edit a mask, the mode goes from add, subtract et al to none. This happens with every project and is massively frustrating. I'm using the latest version of AE on Windows 10, i9 9900k, 64GB RAM and a 980ti. Here's a link to a screen recording of the glitch https://www.csmotion.co.uk/wp-content/uploads/2018/12/2018-12-06_10-57-18.gif

    3 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this bug report, and for providing a screen recording of the problem in action.

    I do not reproduce this problem on my computer, so I suspect this problem is configuration-specific.

    Have you tried resetting the preferences for After Effects? To reset the preferences for After Effects, do either of the following:
    - (Preferred) Choose Preferences > General > and click on Reveal Preferences in Finder (macOS) or Explorer (Windows). Then quit After Effects and move the parent folder of these files (the version number, ex. 16.0 or 15.1) to your desktop. If this step helps, you can try moving your individual preference files back one at a time, or if does not resolve the problem, you can move the entire folder back.
    - Hold the Option (macOS) or Alt (Windows) key while launching After Effects.

    One thought that occurs to me: when modifying a mask in…

  17. Refine edge tool crashes After effects every time, in every version.

    Refine edge tool crashes the program right at the next frame after using it. This problem has persisted over all the AE versions since I installed windows 10.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Ability to add markers in the timeline on beat of music

    Since the release of cc2015 playing back audio with even just a still image while tapping Asterisk* to create a marker, has not worked properly. It simply slows down and the audio stutters or goes way off timing. I have a top of the line workstation at a leading motion graphics company. We need stable ram preview, this is getting ridiculous. Same problem at home when working on SSDs.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. AE Multicores

    We need the AE to use all the cores of the processor for a better experience, because using only a nucleus loses a lot in productivity.
    Adobe, look a little more for us please!

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bits per pixel depth appied per comp vs globally

    It would be great to have pixel bit depth editable on a per comp basis rather than a global project-wide preference. This would be similar to the preference to appoint different 3D renderers and color spaces to comps.

    37 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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