After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Upgraded to AE 2020 - Display Acceleration Disabled

    Just updated to AE 2020, and I can't Preview video on timeline anymore. When I scrub playhead I can see the animation, but when I hit Play, I'm getting just static frame (timeline even fully cached). There is also "Display Acceleration Disabled" alert in the corner of the Comp. Could you fix this issue asap?

    Model Name: Mac mini
    Model Identifier: Macmini6,2
    Processor Name: Intel Core i7
    Processor Speed: 2,3 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 6 MB
    Hyper-Threading Technology: Enabled
    Memory: 16 GB
    Intel HD Graphics 4000…

    8 votes
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    8 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Full program multi-threaded support

    After Effects would benefit greatly from being able to actually utilize all cores when rendering, rather than having to rely on a third party solution, like the excellent program Render Garden by Mekajiki.

    897 votes
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    376 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Hello everybody!

    (This post was co-authored by Tim Kurkoski (After Effects Product Owner), Andrew Cheyne (After Effects Engineering Manager), and Victoria Nece (After Effects Product Manager).)

    This thread has been sitting here for quite a while without a response. To start, we want to apologize for that. We haven’t been ignoring you or your feedback – this is just a particularly complex topic. That said, it’s time for us to check in with you, clarify a few things, and give you an idea of what we’re looking at for the future of After Effects, especially when it comes to performance.

    To start, we fully understand that you want After Effects to be as fast as it can be – utilizing your computer’s hardware resources to render as fast as possible. Over the last several years, we have been working on the performance of After Effects constantly. Sometimes those performance gains…

  3. Bug: After Effects 2020 crashes on zoom

    After Effects 2020 keeps crashing when I use my Apple Wireless Magic Mouse 2 to zoom in. As soon as I slide my finger, the application crashes. It seems like it's isolated to one specific pre-comp.

    5 votes
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    5 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. bug report: add to media encoder queue is broken

    On After Effects 2020 when I tried to send my compositions to Media Encoder Queue, Media Encoder started and opened but nothing was added to the queue list. I tested this several times with different projects and several compositions.
    I also tested sending Premiere Pro 2020 sequences to Media Encoder Queue and everything worked fine - so my conclusion is that something in Dynamic Link from After Effects is broken.
    I'm working on a MacBook pro 2018 on iOS Catalina.

    5 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Preferences modal takes a long time to appear

    This problem started with AE2020. When selecting After Effects > Preferences, it takes several seconds, first a few seconds with no visible activity, then a few seconds of beach ball, before the preferences modal opens. Every time it happens I get a twist in my stomach that AE is about to crash. Please fix! (Mac Book Pro 2018 - Mojave 10.14.6 (18G1012))

    2 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. BUG: Undo not updating viewer window until move viewer or zoom

    When you undo currently then the viewer doesn't update. The bounding box of what has been undone moves into place but the image doesn't update until you move or zoom into the image

    Running AE 16.1
    OS: OSX 10.14.4

    17 votes
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    16 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. Disk playback instead of RAM,

    I get that 20 years ago hard drives weren't the quickest and there was a limited choice in codecs so it made sense to playback from RAM. But now we all have SSDs and DNxHR exists I don't get why AE has not been re-written to playback straight from a hard drive rather than moving it into RAM first. It would be great for AE to playback from disk with a choice of codec and bit depth dependent on a users needs and system capability, much in the way that Resolve does with smart cache (see pic). Uncompressed I gather…

    169 votes
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    11 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add an option in settings to automatically purge Disk Cache when AE is closed and/or opened.

    Would be great to constantly have the disk cache cleared when I don't need it. Clear it out every time I open and/or close After Effects and it will keep things running smoothly and not have 300gb of cache sitting on my hard drive. Thank you very much!

    4 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. Optimize UI performance on 4k screens

    UI was working fine and smooth using 1920x1080, but since the day I work with a 4k monitor it is terribly slow. I had to tweak some windows settings to get better performance, but this makes the UI look blurry... so either an awfully slow UI or a blurry UI...

    8 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. Rebuild AE from the ground up so everything runs on the GPU

    Last night I had to wait 5 hours to render out a 7min sequence on a 6core i7 with 2 x nVidia1070. GPU usage never went above 4% for GPU 0 and 0% for GPU 1. CPU thread 2 never went above 35% whilst all other threads stayed around 10%. Network usage never went above 350Mbps on a 10GBe connection. Every year users request that AE uses more system resources yet it still never seems to happen. By your own words AE is the industry standard for motion GRAPHICS yet it hardly utilises the GRAPHICS processing unit at all. Every…

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Lagging and missing keystrokes

    For several months now, I frequently have problems where two main issues occur, which feel related:

    1) After Effects is still processing a command, usually moving keyframes, where I place the keyframe, release my mouse button, move my mouse, and then the keyframe jumps to the new location of my mouse instead. Like it never registered the original placement of the keyframe and lagged.

    2) Often doesn't register keystrokes. This applies to both typing in text layers, and also just general keyboard shortcut commands. It results frequently in text missing letters that just never registered as I was typing, or…

    1 vote
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. waveform

    Whenever Waveform is on screen Timeline is impossibly sluggish. This makes it **** working with VO. Please fix.

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. Abort render

    To stop an actual render takes so long!
    Why?Just stop rendering and done!

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. An auto suggestion for which rendering method would be fastest based on system and project

    Since the interplay between CPU, GPU and RAM is ever-changing between projects dependent on effects, footage, etc... It would AMAZING if there was an algorithm that would tell use which method would render fastest based on the specific project and system resources available.

    i.e. project contains h.264 footage, shape layers, and GPU accelerated effects = PNG sequence from the Render Queue would be fastest.

    OR

    project would benefit from being sent to Media Encoder and GPU Metal pipeline.

    Since there is some kind of magic that we don't really know how After Effects utilitzes system resources, it would be great…

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Turning on Guides makes After Effects 2020 laggy

    Upon upgrading to 2020 I found AE went very very laggy..unusable.
    Turning off guides brought the program back up to normal speed.

    Can something please be done so I can use guides again without the program grinding to a halt. Thanks.

    1 vote
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. RAM preview turns black after a while

    After a while, the composition window just turns black and shows no graphics. The borders and masks are shown though, but no visuals. And when pressing spacebar to RAM preview, it doesn't play. Restart helps, but the issue keeps returning so I need to restart all the time. Happens on larger project files.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Thank you ae team!

    Thank you ae team for improving the ram preview!
    It just works fine now. At least on my pc.

    1 vote
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. ram playback/preview issue in ae 2020

    I have a late 2012 iMac— just updated to AE 2020 and am having playback/preview issues that don't exist in AE 2019.

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. bug fix / GPU problems

    AE 2020 has playback issues with final quality mode when using GPU acceleration. You have to view in preview mode or turn GPU off for smooth playback. There are several complaints in the forums already. I am on a PC with Nvidia RTX cuadro. Needs fixing....

    1 vote
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. "Caps Lock" not working when navigating with keyboard

    When navigating with the keyboard in the timeline, the viewport updates the current frame! This is not how it should work!

    1 vote
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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