Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

  • Type into the idea field to search for submissions or choose from the categories in the sidebar
  • Check out other submissions and vote for the ideas you like
  • If your feature idea or issue is not listed, post it

The UserVoice feedback pages are for feature requests and bug reports only. Upload only content that you have permission to use and refrain from posting personal information (e.g. address, phone number, email, or credit card) or abusive content (spam, phishing links, vulgar language, etc.). Tips for submitting useful feedback

UserVoice is a third-party platform for product feedback. Please note that feedback is voluntary, and you give Adobe a right to use feedback you provide without restrictions.

For all other questions and discussions, visit the Media Encoder community forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. slate

    It would be great to have a slate feature, where I upload a bumper, or slate, or any other custom intro/outro file and have the ability to stitch it uniformly at the beginning and/or end over another clip, or for a Premiere export. Then to bake this into a preset.

    2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Creative Cloud timer to short

    I have a bunch of videos being converted to smaller files. I run them when I'm not in the office. Well, the thing is every little while the Adobe window pops up asking if it is still me and I have to click "continue" to stay signed in and every time the window pops up the Adobe programs stop what they are doing so only a couple videos get done. The sign in window is messing up our work flow. It is going to be a real pain if all semester you have to stay with the computer or come…

    2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Help link not working

    The Adobe Media encoder help (F1) link is not working. It's returning a 404 web page error.

    1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. WHY DID YOU REMOVE SUPPORT FOR MKV FILES??!!!

    Why would you remove support for mkv files in the latest version??

    OBS on windows records to mkv files and many people use it for screen captures, mkv is the recommended file type in OBS because it will save the file to the drive even if OBS crashes; MP4 will not do that.. So now I can't import ANY screencaptures I've done into Premiere Pro, or Media Encoder............................. This is extremely frustrating.

    At the very lease Media Encoder should be able to convert it to a format that Premiere will be able to use.

    We live in a time where…

    3 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  5. When sequencing two Gear 360 dual-fisheye videos AME injects VR Metadata even though "Video is VR" checkbox is not selected.

    See This wasted a whole day of rendering because even though I visually verified that the "Video is VR" checkbox was unselected, it still rendered with VR metadata.
    Steps used to recreate:


    1. Take two Gear 360 (2016) videos and drop into AME. See droptostitch.png

    2. Verify that Export Settings->Video->"Video is VR" is unselected without making any changes.

    3. Observe that the video is set to render as "Match source - high bitrate". At this point if left to render it will render with the "Video is VR" metadata injected. See result.png

    4. To fix this issue you currently have to go in and…
    2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make it stop randomly pausing making proxies of HEVC 4k

    Ingesting and making proxies of iPhone 4K/30 video is unusable.

    2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Encode Chapter Markers into H.264

    Please add the option to encode chapter markers directly into an H.264 video file.
    I tried to use the H.264 Blu Ray option but the Chapter Markers get encoded into a separate file.

    I would like to see a checkbox like "include Chapter Markers in movie file". With the functionality, that if one was to click it, the chapter markers would get baked into the mp4 file.

    I definitely know this is possible for FCPX has a similar option, however, I don't like exporting my projects first from Premiere, importing them into FCPX, adding the chapter markers there and then…

    2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bug: Lumetri LUTs not available for creating Presets

    When creating an Encoding preset, not all the installed LUTs, that show in PP, appear in the Lumetri Look / LUT dropdown. Further, I have been unable to import 3rd party Panasonic LUTS using the "Select" option in the dropdown. Apparently, the only compatible LUTs are in a legacy .ITX format? As a result, I am unable to apply a simple V-Log-to-Rec709 LUT to dailies footage that I want to transcode for client use, nor am I able to add such LUTs when creating proxy files. None of the supplied LUTs appear to have been designed as technical LUTs to…

    12 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  5 comments  ·  Presets  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please: shut computer down on finishing encoding!

    Auto computer shutdown on finishing encoding queue

    15 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. ability to encode video from variable to constant fps!

    Handbreak can do this, so why can't the best video encoder on the market do it yet?

    Ability to convert a variable framerate video to a constant framerate video

    2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Presets  ·  Flag idea as inappropriate…  ·  Admin →
  11. We want better optimization for Multicore processores and cuda on Mac OS.

    Rendering times on multicore xeon machines is slow.
    Media Encoder is using only 20% of machine processing capacity.

    Also, cuda is not using the graphics card at all while rendering.
    And it's slower than using software only renderer.

    Can you please optimize your rendering engine to utilize our new fast mac machines more.

    36 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Numbering for Renders videos

    Sometime you have a lot of videos to render and different version also so you want to know how many videos you are rendering and how many remaining to complete. Therefore, it's much better to have numbering in the left side than counting manually

    2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Tool set to specify naming conventions for image/exr sequence and multi-file exports

    Ability to modify naming conventions upon exporting image sequences and multiple files i.e. uniform amount of digits within the sequences frame number suffix. For example:

    EXRExportFrame00001 ... EXRExportFrame10000

    instead of the current default, which would export like

    EXRExportFrame1 ... EXRExportFrame10000

    The non-uniform digit amount in the sequence suffix creates problems when importing sequences with many frames into Nuke for example, as Nuke wants to group sequences based on how many characters are in their name rather than only reading the linear numerical sequence. Therefore, you would either have…

    3 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. BUG REPORT: Timecode Overlay is Incorrect

    Media Encoder v13.1
    Mac OS 10.12.6
    MacPro6,1

    Source file wrapper: Quicktime
    Source file codec: Avid DNxHD 115
    FPS: 24 (not 23.98)
    Start TC: 05:05:24:03

    Exporting to mp4/h264 using the Timecode Overlay pointing at the Media File for TC Source, and it's generating an huge offset.

    Export Start TC Overlay (incorrect): 05:05:05:20

    2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Presets  ·  Flag idea as inappropriate…  ·  Admin →
  15. Save queue function for Encoder. So we can save on one machine and open up on more powerful rendering machine :-)

    Save queue function for Encoder. So we can save on one machine and open up on more powerful rendering machine :-)

    14 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Fix the LUT selection, PLEASE. Or make some sort of batch process for it.

    Impossible to select a LUT in the dropdown menu of AME.
    Nor to install additional ones for that matter.
    (A quick look to the LUT folder it seems their own .cube LUT don't show). Even if I convert my LUT to .itx : it won't work.

    I can't batch process a project lut --or any technical lut, within AME.
    So please, at least give us a workaround because it's making AME and watch-folders completely useless for my use.

    I also see this problem has been raised several times over the years, and no fix in the horizon...

    2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Media Encoder v13.0.1 Exporting gifs change all colours slightly. #FFFFFF changes to #FBFBFB

    When I export my After Efects composition as a gif with Media Encoder, it alters all of the colours in my file. White (#FFFFFF) changes to an off white (#FBFBFB) this is not a colour calibration issue as when opened in other programs the colours can be eyedropped and are completely different. Exporting as a video keeps all of the original colours, only gifs cahnge.

    12 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
  18. 55 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  19. Timer set to short

    I have a bunch of videos being converted to smaller files. I run them when I'm not in the office. Well, the thing is every little while the Adobe window pops up asking if it is still me and I have to click "continue" to stay signed in and every time the window pops up the Adobe programs stop what they are doing so only a couple videos get done. The sign in window is messing up our work flow. It is going to be a real pain if all semester you have to stay with the computer or come…

    1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  20. Reset

    A way to properly & totally remove the cache. I had a project and AME would NOT encode the latest version.

    I went to AME, prefs, media and cleaned the cache, but I still had the same problem. I finally had to output in PP which gave me the correct version.

    2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base