Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Preset cropping issue in Media Encoder 13.0 (Build 203)

    Cropping function does not work. The right and bottom value does not hold when a preset is created.

    3 votes

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    0 comments  ·  Presets  ·  Flag idea as inappropriate…  ·  Admin →
  2. Wish List

    Wish List
    -Add prefix and suffix options to presets

    -Add trim start and tail of clip to preset - Example: Remove 250 frames from start and 170 frames from the end. Broadcast files have idents and vision holds that clients don't want to see

    -Add 'super preset' although you can add more than one preset to files, this requires a few more steps than there needs to be. A super preset is one preset you can drag onto a clip(s) that contains more than one preset within it.

    3 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. More control for MXF export

    Hi there // I'm exporting to New Zealand television and they require the following:

    FILE SPECIFICATION. XDCAM HD422 1080i50
    Container
    Format MXF
    Format Profile OP-1A
    Format Settings Closed/Complete
    Timecode Track Present
    Timecode Start 00:58:24:00
    Video PID 2
    Audio PIDs 3-10
    Video Essence
    Format MPEG2 Video
    Format Settings Wrapping Frame
    Format Profile 4:2:2@High
    Format Settings GOP (M=3, N=12)
    Bit Rate Mode Constant
    Bit Rate 50 Mbps
    Width 1920
    Height 1080
    Display Aspect Ratio 16:9
    Frame Rate 25fps
    Scan Type Interlaced
    Scan Order Top Field First
    Bit Depth 8 bits
    Colour Matrix BT.709
    Essence Stream Timecode Start 00:58:24:00
    Audio Essence
    Format PCM…

    2 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Parallelize png encodes

    AME should automatically parallelize png encodes.

    During an encode of a 5.7K video to a png image sequence, I'm getting pretty terrible performance. On an overclocked 10-core Windows machine with a fast GPU, I'm getting just over 1 fps during at 5.7K video export. A 26-min piece will take 15 hours.

    CPU, GPU, and disk are all essentially idling--AME is using 1 logical core's worth of compute (5% of total CPU capacity), and GPU is at 0%.

    It looks like I can manually parallelize png export in AME. I made 4 jobs, and each ran using 1 logical core (5%…

    13 votes

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Customer monthly Payment for Creative Suite is to be discounted in proportion to the number of bugs left in code after 1 year

    Since customers pay monthly for a product (software) that should work - then I propose in future that any software problems introduced into new code (that did work in previous versions, which gets broken) should be directly discounted each month by Adobe to compensate customers .

    eg The more bugs introduced and not fixed, this increases the percentage discount for customers monthly - yes ?
    This is a sort of reverse bonus scheme which focuses the minds of both software developers and Quality assurance teams and Management.
    The benefit of getting it right is happy customers, more references for Adobe…

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bug on subtitles from Premiere

    I have a bug on visible subtitles : if I try to render these subtitles from the export menu of Premiere Pro, the visible subtitles render well.

    But if I add the video to export within a render queue, it goes to Adobe Media Encoder, and then subtitles are not visible anymore.

    So I have to export videos one by one within Premier, which is pretty annoying when you have 20 videos to export...

    6 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. The link between Premiere and media encoder doesn't work. fixe that would be a good start.

    The link between Premiere and media encoder doesn't work. fixe that would be a good start.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Exporting certain resolution, renders 1 pixel short

    Bug Report - Whenever I render a file in certain resolution (let's say 2000x1125) in AME, the output I get is always 1 pixel short (2000x1124).
    Don't know the problem, but even adding a rendered footage for compression/conversion same thing happens.
    Tried changing the output settings, but it automatically slides down to 1124 (maintaining proportions doesn't matter).
    Please suggest workaround or fix.

    1 vote

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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  9. Apply in&out points to multiple clips

    Add a "trim" option to presets, with 2 horizontal radio buttons for "Trim by" and "Exact timecode", followed by in and out fields.

    One is relative, the other is absolute.
    If the trims are impossible, render will flag a warning (or fail) with the appropriate message (e.g. "Trim values exceed the clip's duration.")

    (PS While we're at it, add scaling options to presets, too.)

    9 votes

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    4 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Carry over all Custom LUTs from Premiere to Media Encoder

    Have Media Encoder see when custom LUTs are being used in a project and either A) Automatically import them into ME from Premiere or B) Provide a warning that an unavailable Custom LUT is being used and then provide instructions to fix - i.e. copy custom LUTs from PP folder to ME LUT folder.

    1 vote

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    0 comments  ·  Presets  ·  Flag idea as inappropriate…  ·  Admin →
  11. this program is so bad -10

    this program dont works anything

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Media encoder does not open in new window when exporting from premiere pro 12.1.2

    Media encoder does not open in new window when exporting files from premiere pro CC version: 12.1.2 Previous version did this.

    Current OS:High Sierra

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Change Name of "Source" Folder when using Watch Folders

    When using a Watch Folder, ME moves the original file to a folder called Source and places it under a sub-folder named with the date and time.

    This means that locating the original file requires knowledge of when it was processed. Not a big deal when managing only a few files, but a huge pain for a large number of files, particularly when multiple editors need to locate those files.

    At a bare minimum, I would like the be able to set the sub-folder name to the same as the original file. Appending a "_#" tot he folder name in…

    14 votes

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    1 comment  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Email when Encoding Item Completes

    Add the option to send an email once a specific task has finished. For example, if a task is set to publish to youtube, and email containing the URL to the youtube page would be awesome.

    19 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Uploading to a Facebook Page as Draft and NOT Public

    Uploading to a Facebook Page as Draft and NOT Public

    5 votes

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    0 comments  ·  Presets  ·  Flag idea as inappropriate…  ·  Admin →
  16. to pick your preferred language in installing program

    i picked english in adobe creative cloud cc but it still installed chinese for media encoder. when i changed the language option to english in the os, the media encoder display as english. so the language preference is useless in the adobe creative cloud. is it better to have language option during the installing process? cheers...

    4 votes

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    1 comment  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. Automatic naming of outputs

    Naming rules for files and folders.
    As we have presets for encoding preferences, such should be for naming convention of files and the automation of creating new folders.

    for example:
    For the "save to" folder I selected: D:\Projects\MyMovie\
    Enecoded file, JPG SEQ named: Scn1_####.jpg
    and third place output in the outputs list
    with a QT preset named "QTpreview":

    A naming rule such: \%FileName\%index_%FileName.ext

    will save as: D:\Projects\MyMovie\Scn1\3_Scn1.mov
    *Underscore and numbers should not be included unless
    a different rule is used.

    A naming rule such \%index\%preset.ext

    will save as D:\Projects\MyMovie\3\QTpreview.mov

    More rules can be used such as date, Time code extra.…

    10 votes

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    2 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Adobe Media Encoder is Crashing on Batch Exports

    Adobe Media Encoder CC2018 - Latest Update is crashing on Batch Queues. Initially it was a proxy exports and I just recently saw it happen with a batch queue of sequences for review / master file delivery.

    Late-2015 Retina iMac 5K, Spec'd Out
    Thunderbay 12TB RAID 5
    MAC OS X 10.12.6 (16G1114)

    15 votes

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    4 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Option to automatically restart failed tasks

    Add an option in the Media Encoder settings to automatically restart jobs in the queue that were aborted for some reason by placing it at the end of the queue. This will help redo a task automatically when the hard drive was disconnected for a little second due to hardware issues.

    6 votes

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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  20. can't select a custom lut

    in 12.1 (171), in the "effects" tab on the "export settings" window, when "lumetri look/lut" is checked, I can't choose "select" from the drop down menu. when I click it, nothing happens.

    15 votes

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    7 comments  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
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