Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. How to get reel name metadata in adobe media encoder transcodes

    How to get reel name metadata in adobe media encoder transcodes like kyno and Da Vinci Resolve Studio/Lite

    1 vote
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    0 comments  ·  Presets  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bring back .mov support please

    I agree that .mov is outdated, but it is still a very typical format that drops in from time to time. Support for old formats is really really usefull, one never knows when they pop up. And it's stressfull to have to jump to free softwares like handbrake to get the job done

    10 votes
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    2 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow users to encode videos WITHOUT administrator permission

    I have been facing this issue ever since I was hired by my company. For some odd reason I cannot batch encode my videos without the lamb noise coming up and saying "Encoding Failed." This is pretty aggravating considering I have to encode multiple videos at a time and without Media Encoder I would have to manually encode each video through Premiere. The error log states that I don't have permission to create or delete the output file which is total BS. I will have the log attached.

    1 vote
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    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Multicam glitched when exported via Media Encoder

    Issue exporting video via Media Encoder with green screen multicam tracks. Subject turning cartoonish weird black, yellow, pink and blue. See screen shot. Happing with different export presets. This bug does not happen when I export the same video straight from Premiere.

    Mulitcam track consists of:
    1 4k 23.976 clip from nikon d850 dslr (this is the clip shown in the screen shot) Have Lumetri Color and Ultra Key effects applied.

    1 1080p 23.976 clip from nikon d800 dslr (this clip is uneffected)

    Running Catalina 10.15.6 (19G2021)
    iMac (Retina 5K, 27-inch, Late 2014)
    4 GHz Quad-Core Intel Core i7
    32…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Multicam glitched when exported via Media Encoder

    Issue exporting video via Media Encoder with green screen multicam tracks. Subject turning cartoonish weird black, yellow, pink and blue. See screen shot. Happing with different export presets. This bug does not happen when I export the same video straight from Premiere.

    Mulitcam track consists of:
    1 4k 23.976 clip from nikon d850 dslr (this is the clip shown in the screen shot) Have Lumetri Color and Ultra Key effects applied.

    1 1080p 23.976 clip from nikon d800 dslr (this clip is uneffected)

    Running Catalina 10.15.6 (19G2021)
    iMac (Retina 5K, 27-inch, Late 2014)
    4 GHz Quad-Core Intel Core i7
    32…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Multicam glitched when exported via Media Encoder

    Issue exporting video via Media Encoder with green screen multicam tracks. Subject turning cartoonish weird black, yellow, pink and blue. See screen shot. Happing with different export presets. This bug does not happen when I export the same video straight from Premiere.

    Mulitcam track consists of:
    1 4k 23.976 clip from nikon d850 dslr (this is the clip shown in the screen shot) Have Lumetri Color and Ultra Key effects applied.

    1 1080p 23.976 clip from nikon d800 dslr (this clip is uneffected)

    Running Catalina 10.15.6 (19G2021)
    iMac (Retina 5K, 27-inch, Late 2014)
    4 GHz Quad-Core Intel Core i7
    32…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Errors when attempting to upload to YouTube

    I recently updated Media Encoder (14.0.4) from a previous version of Adobe Media Encoder 2020. I was using the YouTube Publish option in the Export Settings which was working fine in the previous version. After updating, I can no longer upload. I am logged in, and the channel is showing, but now there are no playlists showing anymore. The Playlists dropdown just shows "none". After encoding, the upload fails. When looking at the logs I see that there is a quotaExceeded error. However, I do know that my personal quota has not been exceeded. I have tried to sign out,…

    2 votes
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    3 comments  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
  8. BUG - Closed Captioning off-center

    BUG - My 480p project with subtitles, the subtitles export off-center when I put it through Media Encoder, but are centered correctly when I export in Premiere.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add a play function to media encoder with audio.

    When adjusting settings and in and out points, or even adding effects, the ability to play the video would be extremely helpful. With audio as well, since you may have an in or out point that you want associated with an audio cue while video is still in black.

    I really don’t understand why this Basic functionality was left out. It seems obvious that you need to be able play the audio and video in this part of this app.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. time record

    Hello, the software has a record of the render time, but when the project is finished, the time record will disappear.This is very inconvenient for hardware performance testing.It is hoped that the software can keep the automatically recorded time attached to the completed project and not disappear.

    3 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Having a play option in the edit window to see how an edit looks and sounds

    It is difficult to see how an edit looks without the ability to play the file in the edit window. The ability to play and scrub through media effectively would help so much

    1 vote
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. AME 2020 fails on encoding 4K HEVC(H265), in AME 2019 it works fine

    Today I repeatedly tried to encode a 4K HEVC(H265) file, and I got very quick fails with error code 7 (Out of Memory). Checked save locations, memory usage, disk cache, etc. Closed AME2020, reopened, etc.
    Then I reinstalled AME2019, and it worked like a charm.

    So it's a new bug, I guess...

    6 votes
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    9 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bug Report - Media Encoder Overwrite Existing File Dialogue box

    Exact situation: MacBook Pro, lid closed using external monitor/ kb/ mouse. Place items into encoder queue. Click file name under OUTPUT to rename and overwrite an existing file. Mac OS file dialogue is incorrectly drawn with overwrite warning and you can't click, you must use keyboard to tab to the option to overwrite the existing file.

    2 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. bug

    After updating to version 14.3.2, mts file proxy creation is no longer possible. It is a non-target file.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. BUG: Can´t export after effects transitions

    When i try to use zoom warp transitions, tile rotation transitions and others the encoding fails and nothing is working to fix it.

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  16. Network - send Job to Media Encoder via shared network

    We need a way to send a export job to another computer to do the exproting just like Davinci Resolve can do it.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. YouTube Cannot connect

    After authorizing my Youtube account in the PUBLISH tab from Media Encoder my video fails to upload.

    08/20/2020 10:56:30 PM : YouTube - {
    "error": {

    "code": 401,
    
    &quot;message&quot;: &quot;Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See <a rel="nofollow noreferrer" href="https://developers.google.com/identity/sign-in/web/devconsole-project.&quot;">https://developers.google.com/identity/sign-in/web/devconsole-project.&quot;</a>,
    &quot;errors&quot;: [
    {
    &quot;message&quot;: &quot;Invalid Credentials&quot;,
    &quot;domain&quot;: &quot;global&quot;,
    &quot;reason&quot;: &quot;authError&quot;,
    &quot;location&quot;: &quot;Authorization&quot;,
    &quot;locationType&quot;: &quot;header&quot;
    }
    ],
    &quot;status&quot;: &quot;UNAUTHENTICATED&quot;

    }
    }

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  18. Correct the file upload limit for Facebook.

    Correct the file upload limit for Facebook. The upload limit for Facebook in the Media Encoder is very old at 1.75 GB. The current (2020) Facebook upload limit for videos and in their api is 10 GB. See https://developers.facebook.com/docs/video-api/guides/publishing/. Please increase the file upload limit for Facebook to 10 GB.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Keep Folders when transcoding via watchfolder

    You copy a folder with files into the watchfolder. The transcoded files should appear in the target destiny in a folder with the same name as the original one.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Option for Straight or Premultiplied Alpha like After Effects

    A lot of my work requires a lot of older formats. While I can do the same thing through After Effects I would love the option to select Straight Alpha or Premultiplied Alpha.

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
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