Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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For all other questions and discussions, visit the Media Encoder community forum.

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  1. Bug - Media Encoder not rendering track matte's from After Effects... Still.

    Media encoder is still ignoring track mattes setup in AE. When rendering, rendering said file with a track matte results in a cropped square instead of the required shape (in this case a circle). I've been seeing discussions of this issue since 2014. Doubling up on renders just to get around this bug is an appalling workflow bug. Rendering to Media Encoder continues to be unreliable.

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  2. You can stop AME from halting a queue mid-encode when you lose internet connectivity.

    I realise Adobe needs to make money. I pay my subscription. But what gives with AME asking you if you want to quit mid queue (in this case creating proxies) when you lose your internet connection? Then stalling after it finishes an item without manual intervention clicking repeatably no to the dialogue box "do you really want to stop encoding?". We need to be able to render unattended regardless of whether we have a stable internet provider. A totally unacceptable situation. And Premiere Pro wants to quit as well.

    4 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add a most commonly requested aspect ratio to the preset crop menu: 1:1

    The source crop menu in AME contains all sorts of preset crop ratios - apart from the one that virtually everyone I speak to wants:

    1:1 (eg: square).

    Can you please add it.

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. A 'smart fail' option of sorts?

    Can AME offer some kind of 'output monitoring'? For example, often I will have a batch of proxies or sequences queued up to export. Sometimes AME won't fail exporting (give the yellow ! error), it will just hang and stop encoding. This is extremely annoying in its own right, but when it stops early on in an overnight batch encode only to see 4 or 5 out of 20 actually encoded in the morning, it is beyond frustrating that I let my computer run 8 hours doing nothing.

    Can AME offer some kind of monitoring that if it is not…

    1 vote
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    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  5. 3 votes
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    1 comment  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  6. 5 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Media encoder encoding wrong audio if cache isnt cleared

    Fix the cache! I have to encode camera file through media encoder before editing say 00001.mts to 00001.mov But i have 5 camera cards with the same file names and fro some reason media encoder decides I want the audio from the first 00001.mts file applying to every file with the same file name. When I put a file into media encoder I want the audio attached not some random audio from another shot. I have trouble clearing caches at work because of read write permissions so it takes a long time to get around this. This should be an…

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Freezing when encoding proxies. Hang and need a cold boot.

    Well done Adobe with breaking something on each update.

    I was encoding h.265 4K 50p video to Quicktime Cineform proxy under Windows 10.

    Last update that was a big mess up on Premiere Pro and now it f***s up even in the first step. You know people work for living with your tool right? This is not funny.

    Do we need to wait for another 2 months for a proper update (while you may be f***ing another things up like system freeze on importing files or such)?

    4 votes
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. DVD

    DVD Encoding and menu creation, similar to usage in Encore CS6

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Encoding profile spontaneously changes during batch process

    Encoding profile spontaneously changes from a custom preset to DV Pal during batch process.

    1 vote
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    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  11. Media Encoder not rendering After Effects Files after Mac OS update

    Please fix whatever bug is preventing Media encoder from rendering my comps from after effect. It stopped working correctly right after I updated Mac OS this morning.

    Hangs on "Connecting to project..."

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. Afterburner

    Please add support for the Apple Afterburner Card if it’s not already implemented automatically when handling prores media.
    Ideally, Media encoder would be able to use the transcoding skills of the AB card when transcoding from h264 mxf media TO prores on the encoding side of things. Let the GPU and CPU handle the decoding of h264 but accelerate the encoding of prores through the AB card. This could be a massive time saver!

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bug when queueing from Premiere to Media Encoder

    Lately, when I hit queue in Premiere my render settings do not port to Media Encoder. Instead when the project loads in AME, AAC is set as the export format in the format column.

    I have seen this echoed on multiple computers.

    3 votes
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  14. MATCH SOURCE AUDIO BUTTON

    Please make it an option to either bypass audio compression, or match the source file's number of tracks so that we don't need to adjust how many tracks for each individual file for larger projects. Take a page out of Apple's compressor for this please.

    3 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. Embed captions in more formats

    You can currently only embed closed captions into Quicktime MOVs. This needs to be expanded so you can also embed captions in MPEG-2 (PS & TS) and MP4 formats. You can currently do that in Apple Compressor, but not Media Encoder.

    2 votes
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  17. Preferences: determine default transcode/export preset from MediaEncoder for any source's incoming file

    Predetermine the output of MediaEncoder (ME) via "Preferences": ME is not only useful in the Adobe's App ballpark but also very welcome on already delivered files that need to be transcoded. Well, there is a "default destination" one can determine in the settings but there is no "default transcode" to set before one brings in files from an external source (let's say EVS ProRes(HQ) off a multi-cam recording or even an H.264 off any drone) and pre-determine the output setting.
    This should be available in the settings of ME!

    3 votes
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    1 comment  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Не работает экспорт звука!

    При экспорте из Premiere pro(кодек H.264) через Media Encoder не экспортируется звук.

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add closed caption embedding support to AME watch folders

    Add closed caption embedding support to AME watch folders.

    File based workflows are more and more common in broadcast, where producers submit finished video and then later get a caption file back. Currently, someone must reopen the Premiere project and put the .mcc captions on the timeline on top of the video as an additional layer. Then export, and use a preset that has captions set to embed in video in AME.

    For those of us with high volume of turnaround, it would be great if we could just put mxf video and mcc sidecar caption file into an AME…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. NVENC and VCE

    Could you add support for GPU Hardware transcoding technology? Nvidia's NVENC and AMD's VCE technology, either of these would literally allow export times of 4k video at 200Mbps to take as long as the video's length is, rather than succumbing us to literal HOURS of export times for videos that are less than 10 minutes.

    I have combed over the user forums and some of Adobe staff claim that it isn't doable. Yet here is the SDK site for NVENC:
    https://developer.nvidia.com/nvidia-video-codec-sdk

    This technology has been around since the Kepler era of Nvidia GPUs. Which was 7 years ago since the…

    3 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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