Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. BUG: Mac Mojave Encoder 2019 drop-down menu UI appears offscreen

    BUG: 2019 version drop-down menu UI appears offscreen

    Bug only appears in stand-alone Encoder 2019 13.0.2 (not Encoder 2018 and not within the Encoder in Premiere CC 2019), when I click on drop-down menus, they render waaaaay down off screen and unclickable. This is only visible when I view all windows in Mission Control (see attached).

    Specs:
    macOS Mojave 10.14.2 with 27in built-in Retina Display + 24in Dell U2412M Display

    Display Settings:
    Retina Scaled for "More Space"
    Dell Monitor at regular 1920x1200

    The bug does not occur when the Dell Monitor is rotated 90 degrees, however.

    1 vote

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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Fade in/out

    Please add automatic fade in/out - i want to add this to a few thousand videos and it's no problem in other encoders.

    1 vote

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    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Limit size of Media Cache

    In Premiere Pro the size of the media cache can be limited, why not in AME?
    Alternatively a switch to disable creating cache files.
    Because while batch encoding it just fills the C drive until the system crashes.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. AME is unable to update nested Dynamic links when using watch folders

    This issue occurs when I drop a Premiere Pro project containing Dynamically linked After Effects projects into an AME watch folder.

    The first time AME renders out everything perfectly fine. If I then update anything inside the AE project and drop the PP project file in the watch folder again, it only renders changes made in PP, not in AE. Incrementing the AE project doesn’t help either.

    Currently the only workaround to this is to manually restart AME every time there is a change made to a dynamically linked AE project.

    It would make sense to either have AME automatically…

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Media Encoder has a memory leak from Premiere queues that causes whole system to crash

    CC2018 Latest on Mac. When rendering a large queue (10+ short videos), the system memory slowly fills until the whole system freezes due to lack of memory. Cannot figure out a way around this bug. Must restart system each time.

    6 votes

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    4 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bug: don't count paused time in elapsed time

    Elapsed time currently includes paused time and throws off remaining time.

    Found in both 2019 and 2018, both Mac and PC.

    Try it: encode for 1 minute then pause the encode for 1 minute. When you un-pause the elapsed time jumps up to 2 minutes. And this new value is used to calculate remaining time, so it's thrown way off as well. The longer you pause, the more it's off.

    I can't think any good reason to code it this way. It's not a huge deal relative to other bugs, but come on! Attention to detail, Adobe!

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. JPEG 2000 MXF YUV 422 8 bits Export Has Errors In Bottom Of Frame

    BCMR @L7
    YUV 4:2:2
    8 bits
    Frame attached, produced file available at:
    https://www.dropbox.com/sh/ui1umbc6d88s4da/AAArUy_xO9TBpz7NtjGPCCzha?dl=0

    As you can see, the bottom is garbled. RGB export seems OK.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. JPEG 2000 MXF YUV 422 8 bits Export Has Errors In Bottom Of Frame

    BCMR @L7
    YUV 4:2:2
    8 bits
    Frame attached, produced file available at:
    https://www.dropbox.com/sh/ui1umbc6d88s4da/AAArUy_xO9TBpz7NtjGPCCzha?dl=0

    As you can see, the bottom is garbled. RGB export seems OK.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. Apply Preset names to file

    Once I finish an edit in Premiere I need to encode 27 files from the sequence. I've created 27 presets in MEdia Encoder. My question is, can I add a "name" to each preset that would be show in the files name as well?

    Example

    original file name: RaceCarV3.mov
    new file name based on WebM preset: RaceCarV3-WebM.webm

    Anyway to do this? pleeeeeessseee!!!!!! make this happen

    1 vote

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    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Can you please make version 2015.3 available for download and install again?

    Can you please make version 2015.3 available for download and install again?

    2 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. Burn in metadata (eg FPS, codec, frame size)

    In effects tab I can burn in timecode & clip name. Be useful to be able to burn in other metadata too.

    Could be added to clip name prefix/suffix in a similar way that Resolve works (eg %fps will insert the FPS for a clip

    3 votes

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    1 comment  ·  Presets  ·  Flag idea as inappropriate…  ·  Admin →
  12. Media Encoder fails to open perfectly good H.264 files.

    Media Encoder won't open some H.264 files that open just fine in QuickTime Player and IINA. Example attached.

    1 vote

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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  13. Inability to Queue from Premiere Pro

    Updated media Encoder (2019) this morning and I am no longer able to queue from Premiere Pro to Media Encoder

    1 vote

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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow for dragging a file to the dock icon of AME to open a file for compression.

    Similarly to how you can drag and import from the dock like most other Adobe Applications

    3 votes

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  15. Media Encoder 13.0.2 crashes

    I decided to try out the newest version of Creative Cloud and am met with Media Encoder requiring a "Force Close". I'm on Mac OS Sierra. Premiere Pro seems to function fine. I have a 2013 MacBook Pro and EArly 2009 Mac Pro tower and experience the same crashing behavior. Attached is a log from the MacBook Pro. Any help is greatly appreciated.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Media Encoder 13.0.2 crashes

    I decided to try out the newest version of Creative Cloud and am met with Media Encoder requiring a "Force Close". I'm on Mac OS Sierra. Premiere Pro seems to function fine. I have a 2013 MacBook Pro and EArly 2009 Mac Pro tower and experience the same crashing behavior. Attached is a log from the MacBook Pro. Any help is greatly appreciated.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. H264 Blu Ray encoded files from AME 2019 cause Encore CS6 to crash

    AME 2019 Blu Ray encoded files cause Encore CS6 to freeze, AME 2018 encoded files work fine.
    Please fix.

    2 votes

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  18. Let us set a maximum file size for best render compression

    It'd be great to just set the desired output file size, and have AME do the best compression it can for that specific size. Thanks.

    6 votes

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    0 comments  ·  Presets  ·  Flag idea as inappropriate…  ·  Admin →
  19. BUG: Media Encoder v.13.0.2 won't export some content to MXF OP1a, but will in every other format

    We have noticed when upgrading from v12 to v13, that some content won`t be exported (fails) to MXF OP1a - IMX30 PAL, but it will in other formats like MPEG2 or H264.
    Same content works without any problems in any format in v12.

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. DOUBLE CLICK TO RESET THE SLIDERS

    Premiere Pro has an option to reset the sliders of Lumetri Color when you hit twice on them.

    Your developing team could add this functionality to all the sliders of all the effects of all the Adobe video & audio apps.

    It could be awesome ;)

    TKS, Adobe

    2 votes

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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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