Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. NVENC HEVC is not affected by "complexity" setting

    When setting the quality of HEVC it has no effect on the rendertime. Highest setting takes way longer when rendering in software but when using hardware, the rendering time is always the same.
    I think there is a bug because why is a thing to select when it has no effect?

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Multi CPU Settings

    Add a setting to allow selection of the number of CPUs to use when rendering.

    I have a new machine and it has 18 physical cores. It is not using very many of them to render. Seems like if Media Encoder was able to use more of the power available it would work much faster. Much faster.

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. vers 14.2-45 It takes at least 5 minutes to 10 min to start the encoding!! But when i export clip by clip in Premiere go with no wait time.

    It takes at least 5 minutes to 10 min to start the encoding!! But when i export clip by clip in Premiere go with no wait time.
    Im up to date vers 14.2-45. MAC PRO Mojave 10.14.6.
    Metal activated. 64 GB RAM 3,5 GHz 6-Core Intel Xeon E5 AMD FirePro D500 3 GB. In system the activity of "Pproheadless" i dont know if it is normal. Screenshot attached.

    This issue happen to me with the last update. I used to export hundreds of files with no remarcable waiting time but now its not a aceptable workflow for my professional job…

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Faster Dynamic Link with Multicore support

    Dynamic Link seems very slow and mostly using one core (out of 16 in my case). This would improve performanc vastly

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. BUG Can not export from AE to AME

    I can't export MP4 from After Effects over Adobe Media Encoder.
    I have two identical projects with different fonts, English and Chinese.
    The English works, the Chinese not. So the only difference is the font...
    When I drag the aep manually from the AME folder it says "This project could not be opened"
    Font is SimHei

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make renders GPU Intensive

    When rendering a queue, I check in Task Manager, CPU is on 100%, GPU around 0%!
    Many people have good VGA cards, while most of them own 7700, 8700 or 9700 at most, even having a few more CPU cores is not an advantage if compared to GPU based rendering.
    So why both Media Encoder & Premiere just use CPU to render/export rather than GPU?!
    In Media Encoder last version > Renderer: Mercury Playback Engine GPU... is selected by default, but no effect, am I doing anything wrong?

    8 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. JPEG export is ridiculously slow

    I'm exporting a 4K .MOV to a 5 fps JPEG sequence (I need the frames for a photo scan) and Media Encoder is taking about 1 second per frame to write JPG files to an SSD??? I would expect the whole process to go a lot faster than real time. Seems lame.

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make Media Encoder faster!!!

    Just make it faster. 22 h for a 6 min video is so so so so frustrating.

    15 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. NVENC and VCE

    Could you add support for GPU Hardware transcoding technology? Nvidia's NVENC and AMD's VCE technology, either of these would literally allow export times of 4k video at 200Mbps to take as long as the video's length is, rather than succumbing us to literal HOURS of export times for videos that are less than 10 minutes.

    I have combed over the user forums and some of Adobe staff claim that it isn't doable. Yet here is the SDK site for NVENC:
    https://developer.nvidia.com/nvidia-video-codec-sdk

    This technology has been around since the Kepler era of Nvidia GPUs. Which was 7 years ago since the…

    8 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. Media encoder takes twice as long to encode a premier pro sequence than exporting it from premier pro directly

    Adobe media encoder does not utilize my systems performance when encoding a premier pro sequence, thus taking a lot longer than it should.

    When i export a sequence straight out of the premier pro software, the software utilizes all my recourses and takes about 45 mins to endode whereas AME takes 9 hours to encode that same sequence using about 20% CPU with spikes!

    11 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Afterburner

    Please add support for the Apple Afterburner Card if it’s not already implemented automatically when handling prores media.
    Ideally, Media encoder would be able to use the transcoding skills of the AB card when transcoding from h264 mxf media TO prores on the encoding side of things. Let the GPU and CPU handle the decoding of h264 but accelerate the encoding of prores through the AB card. This could be a massive time saver!

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. MAKE IT WORK

    When you export video from animate and it's supposed to auto fill in to the queue, yeah make it do that, instead of you know, ******* nothing

    2 votes
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  13. Improve Media Encoder Performance vs Premiere Pro

    Please improve Media Encoder performance. Rendering via Premiere Pro takes on a specific project 1 Hour. Exporting via Media Encoder takes 3 - 5 Hours. Please fix this. I have searched the internet and there are many people experiencing bad performance in AME compared to Premiere Pro.

    10 votes
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  14. AI optimized versioning

    I am thinking that it might be possible to use AI to scan a previously rendered version of a file, and as it's rendering a new version/revision, if any of the frames from the new render are identical to a previous version, the AI would pull those identical frames from a previous version so only the new frames would have to be rendered when producing a new version. This would make it easier and faster to make revisions theoretically.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Media Encoder crazy slow since CC2019

    This is a general observation rather than a specific request, but ever since the CC2019, ME is really sluggish. Things that are now taking ages and/or just plain crashing:


    • Opening the app

    • Dragging a mov in to the queue

    • Selecting the preset

    • Selecting the size

    • Unchecking the linked ratio box

    • Changing 1 pass to 2 pass

    • Selecting output location.

    So yeah basically everything takes three times longer than it used to. What happened!?

    (Windows 10, 32gig ram, Geforce 680M, no problems before update)

    29 votes
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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Your latest Premiere Pro update has "rendered" Media Encoder useless.

    Renders that once took an hour now take (huh?) 66 hours. After your latest update of Premiere Pro (May 2019), media encoder takes forever to render.

    7 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. overheating fans once opened on MacBook Pro 2014

    overheating fans and loud noise once opened and while launching... always??? solution plz...with the latest version 2020

    1 vote
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  18. Export / encoding issue only solved by switching to 2 pass VBR. Never an issue before

    Issue with exporting a vid file only resolved by switching to 2 pass VBR option. Never a problem before this week?

    2 votes
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  19. Encoding Audio Problem

    I opened a short m2ts Bluray video to convert to h265 (HEVC) and see how it works!
    First problem was that the audio level was reduced so much!
    A video encoder must not change the audio in anyway if not explicitly set!
    Also I hope you use Fraunhofer for audio<MP3> encodings...

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. We want better optimization for Multicore processores and cuda on Mac OS.

    Rendering times on multicore xeon machines is slow.
    Media Encoder is using only 20% of machine processing capacity.

    Also, cuda is not using the graphics card at all while rendering.
    And it's slower than using software only renderer.

    Can you please optimize your rendering engine to utilize our new fast mac machines more.

    37 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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