Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Webm support

    Has webm is becoming an important video format for the web.
    It would be nice Media Encoder support it (from and to).

    164 votes

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    30 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  2. BUG: mp4 files won't play in Windows 10 or 7 players

    I'm rendering a project for a pro video house from 1080i, 29.97 to mp4 level 4.1 at various bitrates.

    Windows refuses to play the resulting files. VLC Media Player will. What's up?

    I don't own copyright on this, but for 15 seconds let's call it "Fair Use."

    1 vote

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  3. BUG: mp4 files won't play in Windows 10 or 7 players

    I'm rendering a project for a pro video house from 1080i, 29.97 to mp4 level 4.1 at various bitrates.

    Windows refuses to play the resulting files. VLC Media Player will. What's up?

    I don't own copyright on this, but for 15 seconds let's call it "Fair Use."

    1 vote

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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  4. XDCam MXF format and stereo sound

    I tried to do custom export preset for XDCam MXF format with stereo sound and failed. I made this preset for our Final Cut X users easily with Compressor but when I tried to do the same with Media Encoder Preset Manager I failed. It would be nice if I'll have an option to make MXF presets with custom audio settings.

    2 votes

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  5. Fix bug when exporing MP4 - Audio falls around 10ms out of sync

    This seems to be the same problem others have had described here:
    https://forums.adobe.com/thread/2285436

    When exporting to H.264 in MP4 the audio falls around 10ms out of sync. Very confusing. All other formats seem to be fine. I have even exported to ProRes 422 HQ, then taken that file directly into AME and the audio was off. See the picture attached, where the first track is video, second track is correct audio exported from sound studio and third track is the mp4 exported, with sound out of sync. We have tried many different settings, but the fact that it works with…

    2 votes

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    1 comment  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  6. Plugins for extra formats / legacy formats

    Currently a lot of us are confronted with the stopped support for old Quicktime formats (especially Animation/Lossless with deltaframes). In our case, we have quite an archive with assets that we would like to be able to reuse some day.
    How great would it be when Adobe or a third party could add support to Media Encoder to make sure that old formats can be transoded to whatever future format. (a bit VLC-ish, but very welcome).

    4 votes

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  7. PAL Specification is wrong

    Why does the same mistake with the PAL format specification repeat for several generations of your product? Why PAL you have a different pixel aspect ratio than it actually is? This constantly creates problems in the work! We make videos in Full HD format, and then create a master for the air, including in the PAL format. Full HD 16x9 Square Pixels = 1920x1080. PAL Widescreen 16x9 square pixels = 1024x768. PAL Widescreen non-square = 720x576. 1024/720 = 1.4222, not 1.4587, as indicated in your programs, and therefore you always have to artificially edit these values with your hands and…

    4 votes

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    6 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  8. A unified and straightforward method for outputting files to different color spaces.

    Media Encoder is missing a critical module when it's not able to set different output modules with different color spaces. This is an old request and with time it's only gotten more important. If the output for the same file needs to conform to 3-4 different color spaces, the most efficient method obviously is going to be in the final step, not having to set up multiple sub-cmps in AE with different Output Module effects applied.

    3 votes

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  9. Image Sequence Output

    I need the ability to add extra tags or formatting to filenames for image sequences. Eg. Current EXR sequence gets output as "shot0100001.exr" but many vfx firms use 1001 as start number for comps. Can we have a frame start number added to media encoder?

    Also, the option to output the file into it's own subfolder would make it easier. Eg..
    shot010v01/shot010v01.####.exr

    4 votes

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  10. Animated GIF Quality Slider does not affect resulting file size or quality

    I'm rendering short h264 (.mp4) files and the resulting Animated GIF files are much larger in size. When I re-render with various quality settings, there's no change in the resulting file size or quality.

    5 votes

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    3 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add HAP codec family to export options

    With the removal of Legacy Quicktime codecs, I can't export HAP from the latest Media Encoders.

    This is an open source codec. Please add it.

    6 votes

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  12. MP2

    I'm a public radio producer, and one of the formats I need to export to is .MP2 audio. Most radio stations require this for distribution (weird, but something we have to work with), and this would greatly streamline my production workflow. Thanks!

    4 votes

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  13. DPP AS11 files level shift

    Exporting DPP AS11 files has awful levels shift. Shadows raised and highlights dropped. I've tested creating AS11 in Media Encoder from a dozen different mezzanine files and encounter the same. So Media Encoder doesn't appear to be an option for AS11 creation as far as I can tell. It's strange as I've used it the past so will test some older Media Encoder versions and see if there is a version where it works.

    3 votes

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  14. flac

    Supporting audio file conversion from .flac to other files types and vice versa

    28 votes

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    7 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  15. Media Encoder fails to open perfectly good H.264 files.

    Media Encoder won't open some H.264 files that open just fine in QuickTime Player and IINA. Example attached.

    2 votes

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  16. WMV Export on mac

    We have clients that require delivery in WMV format. It would be nice to bring WMV Export capabilities to the Mac (especially since you have found a way to bring ProRes export to the PC)

    4 votes

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  17. add the adobe acrobat reader version 8 or 9 app to the chrome web store

    good

    I would like you to add the adobe acrobat reader version 8 or 9 app to the chrome web store to view documents in PDF format as it has the utility of saving progress.

    thank you

    Diego Almonte

    1 vote

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  18. HEVC Video doesn't work in CC 2019 Trail Version despite it being in the Release Notes

    HEVC Video doesn't work in CC 2019 Trail Version despite it being in the Release Notes

    4 votes

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  19. Convert variable frame rate to constant

    smart phones are variable frame rate- if you want to be able to edit with this footage it has to be constant frame rate- hand brake does this for free but you have to choose one file at a time and its slow-

    10 votes

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  20. problem with hevc 10bit 4:2:0 footage (mavic 2 pro)

    New Media Encoder 2019 13.1 built 173 refuses to open Mavic 2 pro footage (see attached screens).
    The same file successfully imports by Premiere Pro.
    I created a proxies for that file with before the last update without any problem.

    1 vote

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