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Vimeo: Cannot connect

Cannot connect to Vimeo in the Publish tab of the export settings window (Premiere Pro and Media Encoder). Posting in Media Encoder uservoice, since Vimeo shows that as the connection.

I was connected and published okay after update to PR 14.1.0. In response to the forum thread below, I Signed Out in PR, and was unable to connect. See my post there.

https://community.adobe.com/t5/premiere-pro/can-t-log-into-vimeo-upload-directly-to-vimeo-from-premiere-cc/m-p/11138281#M271557

Stan Jones

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  • Iain Campbell commented  ·   ·  Flag as inappropriate

    Contact Vimeo.

    Especially if you're paying for the service.

    Here's the response I've had from them in relation to this issue:

    -----------------
    Thank you for bringing this to our attention. We are currently aware of issues that affect the functionality of our upload integration with Adobe Premiere.

    All issues on site are prioritized based on severity (functionality vs. appearance) and how many users are affected. Unfortunately, I regret to inform you that these Adobe Premiere issues will not being prioritized by our development team at this time.

    Our Support and Product teams will continue to monitor and consider it for future improvement plans. When the development team is able to take the required steps to resolve this issue, we will update you here.

    For now, I would recommend that you upload videos to Vimeo via the Upload Page, or the Upload button on the Video Manager
    ----------------

    I'd encourage anyone with the issue to contact Vimeo to push it up the to-do list.

  • Jonathan Curtis commented  ·   ·  Flag as inappropriate

    @David, I was just thinking to try this in reading your post; was thinking the same thing earlier(but j'm not around my laptop nor my desktop right now): i'm wondering if the session cookie is still somehow oddly retained from the laptop, and needs to be explicitly logged out, prior to logging in from the Desktop?

    Longshot, but maybe worth a try. I'm going to try it later on. I have the EXACT scenario as you in reproducing.

    //

    Note: I attempted this, and it didn't fix my issue.

  • David Parrella commented  ·   ·  Flag as inappropriate

    Same problem here. Works fine on my laptop, not on my desktop and I've done three fresh build/installs this year.

  • Stanley Jones commented  ·   ·  Flag as inappropriate

    Updated to 2020.3.2. Same issue, but now when go through PR export/Vimeo, when I log in , I get a different Vimeo screen: "Authorize the application" in the top left of window, and message "Unauthorized: Oops! This action could not be completed because your form session expired. Please make sure your cookies are enabled, then return to the previous page and try again."

    I suspect the Adobe form data. I am no longer getting the endless loops of Vimeo not handling the data/login.

    I can log in to Vimeo directly without problem.

    Stan

  • Ricky Gore commented  ·   ·  Flag as inappropriate

    I have the same issue. It allows me to login, but then goes back to the login page.Please fix this, it is a very valuable feature.

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