AME 2020 fails on encoding 4K HEVC(H265), in AME 2019 it works fine

Today I repeatedly tried to encode a 4K HEVC(H265) file, and I got very quick fails with error code 7 (Out of Memory). Checked save locations, memory usage, disk cache, etc. Closed AME2020, reopened, etc.
Then I reinstalled AME2019, and it worked like a charm.

So it's a new bug, I guess...

5 votes

Daniel Dugour shared this idea · November 08, 2019 · Flag idea as inappropriate… · Admin →

9 comments

An error occurred while saving the comment

Michael Stephenson commented · May 09, 2020 22:06 · Flag as inappropriate

It is failing for me on EVERY setting since update. This has crippled my workflow completely as H265 is essential to the videos I produce daily. Can not roll back to 2019 as it throws a AE link server error every time I do.

I desperately need this working !!!!!

Submitting...
Michael Stephenson commented · May 09, 2020 17:13 · Flag as inappropriate

I'm getting this errror still ... both with CBR and VBR ... hello ... Adobe

Submitting...
Deejay Lopez jr commented · April 28, 2020 10:18 · Flag as inappropriate

It's no big thing make origanal

Submitting...
Kieran Kenny commented · April 07, 2020 05:55 · Flag as inappropriate

March 2020 and I'm still getting this bug. Adobe just loves to break stuff and forget about it...

Submitting...
Antoine Autokroma commented · February 08, 2020 18:09 · Flag as inappropriate

Hi Daniel,
You can render H265 without bugs with AfterCodecs an exporter plugin https://autokroma.com/AfterCodecs/

Submitting...
Cristian Baitg Schreiweis commented · January 02, 2020 08:54 · Flag as inappropriate

Same here Impossible to encode in H265 in AME 2020 In 2019 works perfectly

Submitting...
Dajo Brinkman commented · December 30, 2019 00:32 · Flag as inappropriate

Same problem here.
Used to work fine on AME 2019, but in 2020 I keep getting the same error over and over again.
But no solution yet I suppose? I've updated all possible drivers and software involved, that didn't do the trick.

>200GB free on raid 0 SSD, 64GB ram, 2x GTX1080 in SLI.

Submitting...
B CANSIN ÖZER commented · December 19, 2019 12:16 · Flag as inappropriate

Yeah its same problem here Adobe 2019 encoder works but 2020 giving me this ugly thing
my system:
AMD FX 9590
Radeon vii
32 gb Ram
1 TB WD Black hdd / 14 TB WD Ultrastar hdd / 6 TB extranal WD hdd

Submitting...
Siu Wai Chan commented · November 25, 2019 09:34 · Flag as inappropriate

I am experiencing the same issue.
I have 32GB of system memory, with 26GB allowed for adobe apps. Checked usage and nowhere near hitting the limit.
double SSD media caches
AMD 2700
GTX 1060

like my colleague, trying to encode h265. Works fine for h264

Submitting...