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Adobe Media Encoder CC 2019 - Taking 180 Hours to Render (was 6 Hours before the upgrade)

AME CC 2019 is taking 180 hours to render, while the normal would be 6 hours. HOWEVER there is a CATCH: This slowness came while the computer was NOT being used - overnight, in screen saver/standby mode. When I came in the morning and started using it, the 'Remaining' info in AME started to drop dramatically. Now it is about 78 hours to finish, and dropping. Doing some calculations here, it might finish in the 6-7 hour estimate, as long as I don't let the computer alone, I'm assuming. IMPORTANT to note: I did the same thing yesterday, same video, same computer, same overnight rendering. It took 6 hours. The difference was AME 2018.

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Wagner Cursino shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Wagner Cursino commented  ·   ·  Flag as inappropriate

    Hi Larry, did the test. No difference whatsoever. Anyways, this is kept disabled. HOWEVER... Found something interesting -->>> If I click on the AME App window, making it the FOCUS of Mac OS - the active app - then there's NO ISSUES. It simply works as expected. So I click in the App, make it the active app on Mac OS, and just forget it. If, however, I go to another app, Safari, Finder, and leave the computer that way, then the 180 hours comes back. If I open 10 apps, no matter how heavy they are, but before leaving my computer, I click on AME window, it works fine. If I have only AME and Finder, nothing else open, but forget to click on AME window, letting Finder be the 'active' App, before leaving my computer, then the 180 hours are back.

  • Larry Sullivan commented  ·   ·  Flag as inappropriate

    Thanks for the info Wagner. One thing you might want to check: see if "Automatic graphics switching" in enabled in the Energy Saver preferences panel. If it is enabled, try disabling it and see if that makes a difference in encoding times in AME when sleep mode kicks in.

  • Wagner Cursino commented  ·   ·  Flag as inappropriate

    Hi Larry. Here we go:

    - Mac OS Mojave. Latest.
    - MacBook Pro 2016 15" - AMD Radeon Pro 455 GPU
    - Source file: Premiere sequence - 1h25min video.
    - Renderer: same than previous version - OPENCL. Tested also by changing to METAL. No improvement whatsoever.
    - Export: H.264, 23.976fps, 1080p, 10mbit/s, Variable Frame Rate, 1 Pass, Hardware Encoding Enabled.

    IMPORTANT: If my computer is active and rendering - not in sleep, screen saver or blank screen - it works normally. If I let it alone, and the screen saver kicks in - and by the way, my screen saver is only the clock, not heavy 3d animations - then it starts to crawl to 10 to 20 times slower than normal. I would love to disable the screen saver, but my corporate profile set it to a maximum of 30 minutes. Anyways, this issue didn't happen with the previous version. So my folks at Adobe, here we go again.

  • Larry Sullivan commented  ·   ·  Flag as inappropriate

    Hi Wagner, could you provide some additional info to help us track this down?
    - Is this on Mac or Win? Some basic info on the system would help too
    - Is the source file a Premiere sequence or media file?
    - GPU settings: what's the "Renderer" menu at the bottom of the Queue set to? Is it different in AME 12.1 vs. 13.0?
    - Export settings: what format & preset are you using? if the format is H.264 or HEVC, please check if "Hardware Encoding" is enabled

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