HEVC Codec error
I currently manage over 400 Macs with Adobe Media Encoder installed and I am seeing the following error when trying to import files that use the HEVC codec on around 60% of these machines.
All machines are configured exactly the same and have the following setup
AME 12.1.1 (Build 12)
The exact error message I get is attached
Adam Newacheck commented
same thing happens to me, I really need this fixed
Antoine (Autokroma.com) commented
Weird. Does it not work always with the same file ? Would you upload OK files and KO files ?