Media Encoder

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  1. Unable to add to Media Encoder queue from After Effects

    Since I updated to the 2022 version I'm unable to send my compositions from After Effects to Media Encoder

    93 votes

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    79 comments  ·  Flag idea as inappropriate…  ·  Admin →

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    The After Effects team identified the offending bug and released a patch update that fixes this problem. Please update to the latest version of After Effects (version 22.0.1). There is no need to update Premiere Pro or Media Encoder. We didn’t need to release patch updates for those since the problem only existed in After Effects.

    Sorry for the inconvenience, but it’s all fixed now.

    https://helpx.adobe.com/after-effects/kb/fixed-issues.html

  2. Critical bug / Media Encoder 22

    Encoder 22 just doesn't import any projects. When project is sent to queue from After Effects or Premiere nothing happens. Tested on three different computers I have on hand (OS is Windows 10 and Windows 11). I had to roll-back to previous version of CC, because I just wasn't able to get any results from ME 22.

    63 votes

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    21 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi all, 


    First, my apologies for this problem and for the long time that it took us to address it here. We are working on making our support forums (community.adobe.com) and this forum clearer; currently, there is a lot of overlap between them. 


    I've recently starting working on cleaning up older issues reported here and this is one of them. This issue has been resolved. 


    Thanks,

    Fergus Hammond


  3. High Frame Rate transcoding does not go higher than 60fps

    Plain and simple: bring back high frame rate encoding. It was in AME 2019 and at some point it was removed. Could this have anything to do with conforming to 'broadcast standards' related to timecode? As time code doesn't exist in formats faster than 60fps. Find a way around it because this is an essential editing feature request. ProRes is not solely for broadcast delivery, in fact it is the backbone of most editing pipelines who choose to not edit native.

    71 votes

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    63 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Wrong sound when successful render is completed

    Using AME 22.0 (Build 107) when a render is completed successfully I get the sheep bleating sound instead of the chime, but the encoding log says all renders have been successfully completed.

    7 votes

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    14 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Failed in the 1st second of rendering

    Ever since I updated to 2022 Media encoder, the first 1 second of rendering anything results in "Failed." It worked fine in the last version.
    Any project from 2022 After Effects renders in actual After Effects, just when I bring it over to Media Encoder 2022 it repeatedly says "Failed"

    Encoding Time: 00:00:02

    10/30/2021 07:31:58 PM : Encoding Failed

    Export Error
    Error compiling movie.

    Export Error

    Error completing render.

    Writing with exporter: H.264
    Writing to file: \?\D:\Music
    Writing file type: H264
    Around timecode: 00:00:00:001 - 00:00:00:018
    Component: H.264 of type Exporter
    Selector: 9
    Error code: 3

    19 votes

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Sony XAVC QFHD mxf files wrong interpreted colors in AME - different from Premiere Pro

    If I import a Sony XAVC QFHD file in Premiere Pro and export that clip directly from the Project Panel to a H.264 (Match Source - High bitrate preset), the source file is correctly exported with no color shifts. If I import the same file in Media Encoder, and export it with the same H.264 Match source High bitrate preset, there is a huge color shift, as if Media Encoder applies some color management to it. I have this issue since latest update (February 2022). Now all my Premiere Pro projects have the issue that all my Sony XAVC QFHD…

    4 votes

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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Jonathan, 

    Thanks very much for the update! While it's great to have better color management in Premiere Pro - and this will continue to grow, as we add more format support - candidly, we could have made this transition easier for customers. A colleague of mine made a good video about this issue: https://youtu.be/odwptnEhxJs. You know all of this already but it's a handy reference for giving to others. 

    Regards,

    Fergus

  7. 2 votes

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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Bug - chime sound at the end of encoding

    since MAX update the chime sound playing when encoding is done, is no longer the standard/usual sound, but the "sheep sound" which was used before for error messages.
    This is pretty annoying and irritating

    3 votes

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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Vimeo: Cannot connect

    Cannot connect to Vimeo in the Publish tab of the export settings window (Premiere Pro and Media Encoder). Posting in Media Encoder uservoice, since Vimeo shows that as the connection.

    I was connected and published okay after update to PR 14.1.0. In response to the forum thread below, I Signed Out in PR, and was unable to connect. See my post there.

    https://community.adobe.com/t5/premiere-pro/can-t-log-into-vimeo-upload-directly-to-vimeo-from-premiere-cc/m-p/11138281#M271557

    Stan Jones

    25 votes

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    Resolved  ·  16 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Mobile App for Queue Monitoring

    Having the ability to see the active queue and each files progress through a simple mobile app attached to your Adobe ID. Simple functionality like being able to pause, skip, or stop files along with push notifications for when a file is complete or if there are errors. Being able to monitor a long list of proxy files or work in tandem off-site with networked drives would be huge.

    67 votes

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    12 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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  11. 205 votes

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    62 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Media Encoder v13.0.1 Exporting gifs change all colours slightly. #FFFFFF changes to #FBFBFB

    When I export my After Efects composition as a gif with Media Encoder, it alters all of the colours in my file. White (#FFFFFF) changes to an off white (#FBFBFB) this is not a colour calibration issue as when opened in other programs the colours can be eyedropped and are completely different. Exporting as a video keeps all of the original colours, only gifs cahnge.

    17 votes

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    14 comments  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Open Captions do not render in Adobe Media Encoder when queued in Premiere - the Open Captions render when exported using Premiere directly.

    Bug report - Open Captions do not render in Adobe Media Encoder when queued in Premiere - the Open Captions render when exported using Premiere directly.

    Is there a work around please? Or a fix?

    20 votes

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    7 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →

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  14. 53 votes

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    11 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

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  15. captions

    When I export a video directly from Premiere, all of my closed captions work. However, when I send a batch of the same programs to Media Encoder, the closed captions are stripped away, and NOT burned into the videos. This means that I have to sit here for endless hours, individually exporting each video. PLEASE FIX THIS ASAP. I've seen several posts from 2017 from people experiencing the same problem. How does it still exist in 2019? Please fix it so that whatever we export from Premiere is EXACTLY what we get in Media Encoder. We need to be able…

    4 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

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  16. caption

    Captions fail to be rendered when batch exporting from Premier

    17 votes

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    5 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Adobe Media Encoder bug - Media Offline for captions w/ After Effects

    I've encountered a strange bug. I have captions and an After Effects lower third on two different tracks on a timeline. Using Mac OSX 10.13.4, AME 12.1, Premiere 12.1.

    If I render out of Premiere, no problems.

    If I send to AME and try to render, the caption track renders as "Media Offline".

    If I delete all content such that only the caption and the AE clips exist, the caption track renders as "Media Offline".

    However, if I delete the AE content (turning off visibility doesn't do it) then the captions will render normally in AME.

    It doesn't matter where…

    12 votes

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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Exporting Captions: "embed in output file" only exports 608 captions.

    In EXPORT SETTINGS in Premiere:
    - when I have both 608 and 708 caption file on my project, I hit "Queue", it will only export the 608 text. However, in Premiere if I don't hit "Queue" and hit "export" it will export both.

    So, exporting in Media Encoder does not for some reason export the 708 caption stream. Only the 608 one.

    9 votes

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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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