Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. ME 22.3 stuck when exporting to HVEC

    Hi,
    Since updating to 22.3, ME won't move when encoding to HVEC 4K 60 FPS.
    I rolled back to 22.2 and it works fine.
    I am on a brand new MacBook Pro M1 Max 32 GB ram.

    6 votes

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Media Encoder fails on multiple file output every time

    Every single time I try and make a batch export of multiple files Media Encoder will create the first one and fail all the rest.
    I can make it work by resetting the failed files and hitting export again.
    This happens on multiple machines and different OS.

    7 votes

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    1 comment  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →

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  3. AUDIO PROBLEM ON H.264/MP4 OUTPUT

    It would be nice if the latest version (2022) had been tested properly before being released. 2 hour H.264 export, audio totally screwed up when playing back with QuickTime player (Mac). Thankfully it didn't happen on an important project. Not cool though!
    Playback of first few mins is OK, but then, or if you jump to any point in the file, no audio. Totally mute.

    4 votes

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    2 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →

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  4. MOV to MP4 transcode glitch

    When doing a simple transcode from MOV to MP4, all versions for AME after 2020 (2021 and 2022) glitch out. The glitch manifests in the exported video file freeze-framing at about the last 25% mark, but the playhead keeps moving forward.

    I am working across 3 different imacs and all produce the same result. When I go back to AME 2020 the glitch goes away.

    2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Make image sequences available at import

    Just make image sequences available at import.

    7 votes

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Image Sequences are already supported via the Media Browser in AME.

    Formats currently supported are listed here:
    https://helpx.adobe.com/media-encoder/using/file-formats-supported-import.html

    If there’s a format that you’d like to see supported that currently is not on this list, please let us know.

    If there’s a specific workflow you’re trying to achieve that isn’t possible via the image sequence format support in the product today, please add more detail as to what you’re trying to accomplish.

    Thanks
    Patrick

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