Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Let us batch change render settings, please!

    Adobe media encoder sorely need the ability to batch change render setting presets on all videos selected.
    Example: Let's say I want to render 100 video from After Effects and send them to AME, then it chooses the last used render setting by default when loaded into AME. If I want to change I have to manually (!) add new render settings/preset to Every single of the 100 videos and then manually (!) delete the previous setting so I don't render each video two times. Also it automatically makes new names for the new video setting I added so I…

    8 votes
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    3 comments  ·  Presets  ·  Flag idea as inappropriate…  ·  Admin →
  2. Your latest Premiere Pro update has "rendered" Media Encoder useless.

    Renders that once took an hour now take (huh?) 66 hours. After your latest update of Premiere Pro (May 2019), media encoder takes forever to render.

    8 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bug - Connecting to Dynamic Server takes forever, and often doesn't work at all.

    It's that simple. When I try to render projects I have created in After Effects, Media Encoder often hangs on "Connecting to Dynamic Server" for ages. It can often take multiple or even dozens of minutes to do this, and as far as I can tell, it's a complete lottery as to whether or not it will work.

    I'm very happy with the performance of Adobe Media Encoder... WHEN IT STARTS. I am not happy about spending dozens of minutes or even above an hour simply waiting to see whether or not it will start encoding something or if it…

    8 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Encoding Failure Since 2019 Update and October Nvidia Drivers

    Many "A low-level exception occurred in: Mercury Playback Engine GPU Acceleration (CUDA) (AcceleratedRenderer:10)" failures on H264 encodes since the Media Encoder 2019 update and requirement of latest Nvidia drivers (October 11 2018). Reverting to August Nvidia drivers did not help. Anything older and program says latest drivers required.

    8 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow Older Versions of Media Encoder to Be Installed

    Adobe removed the ability to install older versions of Media Encoder. This is unacceptable, especially when businesses rely on features that were stripped from the newest release of Media Encoder. When our version bugged out and wouldn't pick up the license, I attempted to uninstall and reinstall, just to find out that there was no way to reinstall.

    Please restore older version installations. I don't care about the Dolby being removed.

    8 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Media Encoder bug on subtitles + After Effects composition

    Bug demo:
    https://www.youtube.com/watch?v=h9Dk1dn0org

    Adobe Media Encoder bug - Media Offline for captions w/ After Effects
    I've encountered a strange bug. I have captions and an After Effects lower third on two different tracks on a timeline. Using Mac OSX 10.13.4, AME 12.1, Premiere 12.1.

    If I render out of Premiere, no problems.

    If I send to AME and try to render, the caption track renders as "Media Offline".

    If I delete all content such that only the caption and the AE clips exist, the caption track renders as "Media Offline".

    However, if I delete the AE content (turning off visibility…

    8 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Play Videos from inside Media Encoder

    I often use Media Encoder to cut down videos. Unfortunately though, because you can't play videos from inside Media Encoder, I often have to take them into Premiere first to ensure I've set the right in point.

    Media Encoder should have the option to play video files.

    8 votes
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    2 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. Convert variable frame rate to constant

    smart phones are variable frame rate- if you want to be able to edit with this footage it has to be constant frame rate- hand brake does this for free but you have to choose one file at a time and its slow-

    8 votes
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    3 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  9. Constant bug: media encoder hangs on files adn has to be forced quit and restarted regardless of file type, size. location, codex

    Constant bug: media encoder hangs on files adn has to be forced quit and restarted regardless of file type, size. location, codex

    8 votes
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    4 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Media Encoder crashes constantly.

    I believe it is the dynamic line manager that is actually the problem. I have to output about a 100 promos a session. Seems like a great reason to use the "Render que". After getting about 15 spots into the Render que, Premire starts to hang up (like I can't "goto inpoint") and Encoder will stop adding to the que. At this point I have to reboot and resend everything back into the que. Most days I just render the spots one at a time. This has become a huge waste of time.
    MacPro (trash Can), High Sierra
    64gb, 2…

    8 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add option to copy video to additional location after encode is completed

    This software is called media ENCODER so technically this doesn't really fall under it's rubric but, since one can queue multiple encodes to different locations it would also be helpful to have post encoding options such as the ability to copy a finished job to multiple locations, this allows one to automatically output to all needed locations, but also avoid unnecessary re-encoding. It's just a convenience thing.

    I am often encoding to an external drive to be used as a delivery medium, but that is not the location that will be used for archiving of the project. A given encode…

    7 votes
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    1 comment  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  12. MKV support for Transcoding

    MKV may not be a wildly popular format, but it makes Media Encoder unable to do it's job if MKV is not supported. I am look to transcode this format and I am unable to do this with this software.

    Please consider making Media Encoder more useful by supporting more formats like MKV.

    7 votes
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    2 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  13. HUGE MISTAKE!!! Gopro Prores limited to 60fps

    For years I have been editing in Premiere Pro using Gopro Prores proxy file presets, and now I cannot create those proxy files for footage with 100 or 120fps as they are limited to 60fps since version 14. This is crazy! I cannot work with HEVC proxies as they are not so good and fluent. Please fix this ASAP, I don't know why you had to discontinue this in the first place?? Even Apple Prores is limited to 60fps. Please fix this, it totally disrupted my workflow..

    7 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 7 votes
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    2 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  15. I would improve the connection with the dynamic link

    To render a 10 second video, spend hours trying to connect with dynamic links and conclude nothing, unusable.

    7 votes
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  16. AME 2020 fails on encoding 4K HEVC(H265), in AME 2019 it works fine

    Today I repeatedly tried to encode a 4K HEVC(H265) file, and I got very quick fails with error code 7 (Out of Memory). Checked save locations, memory usage, disk cache, etc. Closed AME2020, reopened, etc.
    Then I reinstalled AME2019, and it worked like a charm.

    So it's a new bug, I guess...

    7 votes
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    11 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add an option to rotate on export

    It would save time making precomps and rotating in new comp

    7 votes
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    0 comments  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
  18. Media Encoder hanging during transcode

    There is a bug that I have yet to see explained exactly the same as I am experiencing it. I'm trying to transcode some MP4 h.264 files into a higher compressed h.264 file to better fit in it's playback medium. I thought the issue was the computer going to sleep pausing the render, even though that should not have been the case.
    -Fresh install of Windows 10 1809
    -drop multiple mp4 files into AME, hit start and it will go for a while.
    -after a few minutes it stops rendering. No error, no immediate crash. Just no movement, no change…

    7 votes
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    6 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Failure

    I believe we can all benefit from having a nice sound effect that indicates when a Render has Failed or Completed successfully.

    It is incredibly frustrating to come back to my computer to see that devilish Red 'X', shamelessly telling me that AME decided to spontaneously abort mission without warning. Now this is, obviously, very frustrating and can ruin your entire mood and workflow. But, what if it didn't?

    What if there was a little more satisfaction in successfully rendering a composition? Now here me out, I'm sure most of us have played a game or two at some point.…

    7 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. Expand and Collapse all items in Queue at once

    How would you like the feature to work? 
    I would like to be able to select everything in the queue and collapse it all down to one line with one click much the way you can in the After Effects Render Queue.  I believe you hold down Command or Option and everything collapses to one line.

    Why is this feature important to you?
    It makes it easier to scroll though a long list of items, especially when you are transcoding footage or generating proxies.

    7 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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