Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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For all other questions and discussions, visit the Media Encoder community forum.

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  1. 1 vote
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Не работает экспорт звука!

    При экспорте из Premiere pro(кодек H.264) через Media Encoder не экспортируется звук.

    1 vote
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    1 comment  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add closed caption embedding support to AME watch folders

    Add closed caption embedding support to AME watch folders.

    File based workflows are more and more common in broadcast, where producers submit finished video and then later get a caption file back. Currently, someone must reopen the Premiere project and put the .mcc captions on the timeline on top of the video as an additional layer. Then export, and use a preset that has captions set to embed in video in AME.

    For those of us with high volume of turnaround, it would be great if we could just put mxf video and mcc sidecar caption file into an AME…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. BUG: mp4 files won't play in Windows 10 or 7 players

    I'm rendering a project for a pro video house from 1080i, 29.97 to mp4 level 4.1 at various bitrates.

    Windows refuses to play the resulting files. VLC Media Player will. What's up?

    I don't own copyright on this, but for 15 seconds let's call it "Fair Use."

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  5. BUG: mp4 files won't play in Windows 10 or 7 players

    I'm rendering a project for a pro video house from 1080i, 29.97 to mp4 level 4.1 at various bitrates.

    Windows refuses to play the resulting files. VLC Media Player will. What's up?

    I don't own copyright on this, but for 15 seconds let's call it "Fair Use."

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  6. 不要月租 一次買斷

    Ps Ai Br Ld Ae En Pr Au 月租會影響電腦的系統
    希望是一次買斷
    需要更新看個人
    希望貴公司不要再強迫我們更新
    你們為何不能學學Apple 其他系統 呢
    還是你們的能力不足呢
    還是你怕你們沒錢
    還是你們的行銷能力不夠才需要月租

    1 vote
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. BUG: Media Encoder changes the final color of video

    Media Encoder is changing video colors at render time. When I render straight from Premiere, the colors are normal.

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  8. overheating fans once opened on MacBook Pro 2014

    overheating fans and loud noise once opened and while launching... always??? solution plz...with the latest version 2020

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. Media Encoder 2020 Renders Stalling

    Just a simple queue of 2 videos that contain Broll and simple titling from the Essential Graphics element. First video rendered fine, second video stalled at different points, but routinely stalled. This is on an iMac 2017 (max specs) running Mojave. Both videos rendered just fine within Premiere. I have never had a render stall out in Media Encoder until now.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Help link not working

    The Adobe Media encoder help (F1) link is not working. It's returning a 404 web page error.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Media Encoder not uploading, hangs (FTP)

    Bug Report
    Media Encoder CC2019 13.1 build 173 on Mac OS X 10.13.6


    1. Queue a sequence from PP CC2019 to Media Encoder.

    2. Use a preset that has Publish enabled (FTP in my case - account has been tested, and the same preset worked successfully on an earlier render.)

    3. The encoding completed successfully with a good file, but the FTP publish step is stuck indefinitely on "Waiting for encoding" (see picture). I have waited 20 minutes.

    Log attached in reply message.

    Update: After writing this I open the setting and tested the FTP connection.
    AME hanged (beachballed). Let it sit for…

    1 vote
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    1 comment  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Media Encoder hanging because of 100% CPU

    Various threads on here about poor performance in Media Encoder. System Manager in Win10 1907 shows constantly 100% CPU with 88%>>95% consumed by AME.

    See attached file. Some Devs in Adobe don't know how to code ...

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Freeze when render clip with AU plugin

    When try to export some clip with an AU audio plugin used (on Mac), AME freezes the process as I let's start the queue. Nothing happens and I must force quit the application. Rendering of the same clip inside Premiere Pro works fine. Hope you can fix it.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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  17. Timer set to short

    I have a bunch of videos being converted to smaller files. I run them when I'm not in the office. Well, the thing is every little while the Adobe window pops up asking if it is still me and I have to click "continue" to stay signed in and every time the window pops up the Adobe programs stop what they are doing so only a couple videos get done. The sign in window is messing up our work flow. It is going to be a real pain if all semester you have to stay with the computer or come…

    1 vote
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    1 comment  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  18. Esc key stops the render.

    I had 1hr long render sequence which got ‘stopped’ when I hit esc key. It should have atleast given a warning before stopping the render. I didnt even realise that media encoder window was active before hitting the esc key which was meant for something else.

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  19. Media Encoder not exporting audio effects

    Media Encoder making lots of mistakes in latest version, especially in audio where it is not exporting anything on a submix bus. Reverb on a submix doens't work at all when exporting with Media Encoder.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Media Encoder 2019 freezes everytime I change by quality for a After effects render

    For the new Adobe Media encoder 2019 13.02 It always freezes up and crashes if I change the quality of my after effects render. Could the adobe team plz patch that up so it could run smoother and not do that by any means.

    1 vote
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    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
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