Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Make 14.3 work on my Macs

    Make it open instead of crashing on start up

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. 미디어 인코더 인코딩 실패

    왜 씨발 미디어 인코더로 인코딩을 걸면 자꾸 실패가 뜨는걸까요?????????????????????????????????

    이거 인코딩하는 프로그램 아닌가요?? 근데 인코딩이 안되면 왜 있는거죠???????????????????????????????

    1 vote
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    3 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  3. Temporary .AAC or .M4V files don't delete after .MP4 is done exporting.

    I have been having this problem lately that when exporting After Effects files through Media Encoder with multiple projects that the .AAC or .M4V temporary files don't vanish after the .MP4 is ready with exporting.
    Attached is my .EPR file that I use.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. /documents prefs + iCloud sync now causes hard system crash

    because Adobe stores your prefs in ~user/documents I noticed on multiple occasions my computer consistently crashes when encoding. After moving the prefs and symlinking the folder out of the iCloud sync location it has fixed the problem.

    1 vote
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    0 comments  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. vers 14.2-45 It takes at least 5 minutes to 10 min to start the encoding!! But when i export clip by clip in Premiere go with no wait time.

    It takes at least 5 minutes to 10 min to start the encoding!! But when i export clip by clip in Premiere go with no wait time.
    Im up to date vers 14.2-45. MAC PRO Mojave 10.14.6.
    Metal activated. 64 GB RAM 3,5 GHz 6-Core Intel Xeon E5 AMD FirePro D500 3 GB. In system the activity of "Pproheadless" i dont know if it is normal. Screenshot attached.

    This issue happen to me with the last update. I used to export hundreds of files with no remarcable waiting time but now its not a aceptable workflow for my professional job…

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. Use assimilate capabilities in watch folders

    When you set up a watch folder you should be able to batch rename and add metadata to output files

    1 vote
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    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Help

    The program always crashes, when I try to upload a file. I can´t export anything. Please help me fix it.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. TIME

    Hello, the software has a record of rendering time, but when the project is completed, the time record will disappear.This is very inconvenient for hardware performance testing.It is hoped that the software will keep the time of automatic recording and not disappear.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please fix Wraptor DCP

    Wraptor DCP keeps freezing rendering a small file. If you're going to have Wraptor as part of AME, shouldn't it work?

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Faster Dynamic Link with Multicore support

    Dynamic Link seems very slow and mostly using one core (out of 16 in my case). This would improve performanc vastly

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. 14.1 doesn't work on my mac, I can't use anymore, please, fix it

    iit just doesn't work with any of my projects.
    I have reinstalled and tried everything without success.

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  12. BUG: Xiaomi Yi files will not import on v14

    They are mp4 h264 files, I've tried renaming to .mts and .avi, and clearing cache, no dice. This issue happens on both premiere and media encoder. I reverted back to Media Encoder 13.1.5 and it works again.

    1 vote
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    4 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  14. Have the Creative Cloud desktop app have a look at Media Encoders' watch folded

    It might be an idea to have the Creative Cloud desktop app have a look at Media Encoders' watch folded and start running Media Encoder as soon as a file is added to the Watch Folder.

    1 vote
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    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Mouse scroll functions do not change settings selected in drop down menus

    Will you make it so that you CANNOT accidentally change a setting (Sample Rate, Sample Size, Codec, etc...) just because your curse happens to be on the selection when trying to scroll to down to other options on the settings window?

    Unless I'm click on those drop downs to actually change them, I don't want them to change.

    1 vote
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. Fix deinterlacing

    Please fix deinterlacing on video's. The deinterlacing looks very cheap, lots of jitters and sharp edges.

    1 vote
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. BUG Can not export from AE to AME

    I can't export MP4 from After Effects over Adobe Media Encoder.
    I have two identical projects with different fonts, English and Chinese.
    The English works, the Chinese not. So the only difference is the font...
    When I drag the aep manually from the AME folder it says "This project could not be opened"
    Font is SimHei

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Error handling project with RE:Vision Effects DE:Noise V3

    New Media Encoder shows an error 'source not found' for projects, using RE:Vision Effects DE:Noise V3.
    deleting plug-in can encode.
    but even disable this plug-in will make Media Encoder with 'source not found' error.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Don't crash on basic render

    a 45 second animation created entirely with After Effects and the standard tools and presets it comes with should not crash several hours into a render. Nor should it fail to add to the Media Queue sometimes. Nor should it fail if you were to do a render from within After Effects or Media Encoder without giving an indication it is struggling or what the issue is.

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  20. Estimated time remaining for proxy generation

    Adding an estimated time remaining to the batch processing of proxies so an editor knows a rough idea of when they can come back to the workstation to begin editing.

    1 vote
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    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
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