Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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For all other questions and discussions, visit the Media Encoder community forum.

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  1. BUG - Closed Captioning off-center

    BUG - My 480p project with subtitles, the subtitles export off-center when I put it through Media Encoder, but are centered correctly when I export in Premiere.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Having a play option in the edit window to see how an edit looks and sounds

    It is difficult to see how an edit looks without the ability to play the file in the edit window. The ability to play and scrub through media effectively would help so much

    1 vote
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. bug

    After updating to version 14.3.2, mts file proxy creation is no longer possible. It is a non-target file.

    1 vote
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  4. BUG: Can´t export after effects transitions

    When i try to use zoom warp transitions, tile rotation transitions and others the encoding fails and nothing is working to fix it.

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  5. Network - send Job to Media Encoder via shared network

    We need a way to send a export job to another computer to do the exproting just like Davinci Resolve can do it.

    1 vote
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  6. YouTube Cannot connect

    After authorizing my Youtube account in the PUBLISH tab from Media Encoder my video fails to upload.

    08/20/2020 10:56:30 PM : YouTube - {
    "error": {

    "code": 401,
    
    &quot;message&quot;: &quot;Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See <a rel="nofollow noreferrer" href="https://developers.google.com/identity/sign-in/web/devconsole-project.&quot;">https://developers.google.com/identity/sign-in/web/devconsole-project.&quot;</a>,
    &quot;errors&quot;: [
    {
    &quot;message&quot;: &quot;Invalid Credentials&quot;,
    &quot;domain&quot;: &quot;global&quot;,
    &quot;reason&quot;: &quot;authError&quot;,
    &quot;location&quot;: &quot;Authorization&quot;,
    &quot;locationType&quot;: &quot;header&quot;
    }
    ],
    &quot;status&quot;: &quot;UNAUTHENTICATED&quot;

    }
    }

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  7. Correct the file upload limit for Facebook.

    Correct the file upload limit for Facebook. The upload limit for Facebook in the Media Encoder is very old at 1.75 GB. The current (2020) Facebook upload limit for videos and in their api is 10 GB. See https://developers.facebook.com/docs/video-api/guides/publishing/. Please increase the file upload limit for Facebook to 10 GB.

    1 vote
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  8. Option for Straight or Premultiplied Alpha like After Effects

    A lot of my work requires a lot of older formats. While I can do the same thing through After Effects I would love the option to select Straight Alpha or Premultiplied Alpha.

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow queue to continue processing during publish to media sites

    In the modern world of multithreaded computers I can't for the life of me understand why Media Encoder has to wait for a file to publish before continuing with the queue. Please can we have uploading happen at the same time as processing. Sorenson Media Encoder used to do this 8 years ago. It can't be that hard.

    The problem is uploads of large files can take time so it end's up being quicker to let ME continue rendering and manually uploading the files - which has little to no effect on render times. For this reason I never use…

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  10. Adobe Video Player?

    Lot's of workflows need VLC as a player (even on Mac OS, since Avid and Apple can't find a way to play DNxHD in Catalina). Wouldn't it be great if Adobe featured its own player. That just plays all formats that AE and AME can export?

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  11. Adding color Metadata tags to Rec 709 files

    AME is not able to export Rec709 Color Metadata like the Color Primaries and Color matrix to exported files. These information are crucial for interpreting the footage correctly in a color managed workflow. Up till now, i am using Resolve (free!!) to burn that information into my files. Could you pleas add this functionality? that'd be great for professional workflows.

    1 vote
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    0 comments  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. Media Encoder does not work

    Adobe Video Encoder funktioniert nicht. Es kommt folgende Fehlermeldung: - Codierungsdauer:00:02:04

    07/18/2020 07:00:13 PM : Codierung fehlgeschlagen

    Fehler beim Export
    Fehler beim Kompilieren des Films.

    Fehler beim Rendern

    Fehler beim Rendern.

    Schreiben mit Exporter: H.264
    Schreiben in Datei: \?\C:\Users\admin\Documents\right now cole and dylan bday (konvertiert)_AME\Komp 1.mp4
    Dateityp wird geschrieben: H264
    Um Timecode: 00;00;10;04 - 00;00;10;12
    Rendering bei Offset: 10,143 Sekunden
    Komponente: H.264 vom Typ Exporter
    Selektor: 9
    Fehlercode: -1609629695



    • Codierungsdauer:00:01:53
      07/18/2020 07:02:07 PM : Codierung fehlgeschlagen


    Fehler beim Export
    Fehler beim Kompilieren des Films.

    Fehler beim Rendern

    Fehler beim Rendern.

    Schreiben mit Exporter: H.264
    Schreiben in Datei: \?\C:\Users\admin\Documents\right now cole…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Launching encode puts Mac to sleep

    The last two times I have hit go on an encode, my computer has immediately gone to sleep- which disconnects my NAS. It is a 2014 iMac and my current files are 4K but it shouldn't be taking a Nanna-nap every time I do an encode. Meanwhile there is a 5 sec delay on these key strokes while typing so I am a little worried about ME working the computer too hard.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. Código de error: -1609629695

    Encore da el siguiente error y se para el proceso:
    Código de error: -1609629695

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Media Encoder randomly exports glitched/bad frames

    When queueing a 4K30 timeline from Premiere into Media Encoder and exporting to H.265, random frames will display this pink/orange/purple vertical striped pattern in the exported file. This is not visible when editing nor is it in the source footage (ProRes Proxy 4K60 footage in multicam sequences).

    This did not seem to occur when exporting 4K60 H.265, only when using 4K60 source footage in a completely 4K30 timeline. This glitching occurred when Media Encoder actually successfully exported the file because many times, AME would display "Accelerated Renderer Error" until media from that sequence was copied into a new one and…

    1 vote
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    1 comment  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  16. Media Encoder randomly exports glitched/bad frames

    When queueing a 4K30 timeline from Premiere into Media Encoder and exporting to H.265, random frames will display this pink/orange/purple vertical striped pattern in the exported file. This is not visible when editing nor is it in the source footage (ProRes Proxy 4K60 footage in multicam sequences).

    This did not seem to occur when exporting 4K60 H.265, only when using 4K60 source footage in a completely 4K30 timeline. This glitching occurred when Media Encoder actually successfully exported the file because many times, AME would display "Accelerated Renderer Error" until media from that sequence was copied into a new one and…

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  17. H.265 4K60 exports randomly fail imported from Premiere; copying media to a new sequence temporarily fixes

    When a 4K60 (or even 4K30) sequence is queued in H.265 from Premiere, Media Encoder often fails with the error "Error compiling movie" and "Accelerated Renderer Error." Software rendering has no effect. Sequence is composed of multicam sequences with ProRes Proxy source footage at 4K60.

    Memory usage skyrockets and CPU/GPU usage drops shortly before failing and does so at random timecodes. Often times, copying the media from one sequence to a new sequence and queueing that sequence instead with no changes made to it since copying will allow Media Encoder to export that sequence only once before having to copy…

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  18. Publish directly on Facebook Business

    At the moment, publish video to Facebook, goes straight to live, although business' prepare their posts in advance and using Facebook Business for both organic and paid posts. Publish here is best for this sense. Thank you, Sérgio.

    1 vote
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    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  19. BUG! Media Encoder Freezes my entire screen, and forces me to shut my computer!

    This has happened many times since I've updated to the latest version of Media Encoder 14.3 (Build 39). I'd place a video in the Queue and hit Play and it will start the first frame and then freeze my entire machine only letting me move the mouse, but can't click anything or use my keyboard to try to force quit or anything, and the only way to get out of it is to force shut off my iMac and restart the machine.

    I've had this issue happen to me over 10 times already!

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. ALL APPS. resize to screen size easily when going from large monitor to small

    My 4096x2160 monitor just died. I am having to use a 1920x1080 monitor, Illustrator and Media ancoder windows are still huge and there is no way, other than deleting preference files to get them to normal size. Windows size button is top right, off screen and window base is off lower screen so no way of resizing windows

    1 vote
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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