Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Render with preview files fails with third-party audio plug-ins

    When encoding a Premiere sequence that uses VST or AU audio plugins and the 'Use Previews' setting enabled Media Encoder freezes on the first frame with audio, proceeding to fail with the error:

    "Error compiling movie. Exporter returned bad result."

    Exporting direct from Premiere with the exact same settings works as intended.

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. Have it work

    If AME started up that would be a great start

    2 votes
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  3. when i check that video is vr can it always render it as vr?

    when I render vr videos about one time out of 10 it doesn't render as a vr
    video (yes, I always check the box video is vr)

    2 votes
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  4. Keyframes in audio effects ignored (BUG)

    When exporting to h.264 from Premiere Pro CC 2018, the Media Encoder ignores the first set of keyframes in audio effects. This results in a weird jumps in the audio effects at the beginning of the video. To replicate:

    1) Apply the Mastering audio effect to a clip
    2) Create some keyframes with initial values for a few parameters
    3) Create a second set of keyframes later in the clip that modify those same parameters
    4) Create a third set of keyframes modifying those parameters
    5) Export the video to h.264 mp4 using Media Encoder

    Expected behavior:

    Video should contain…

    2 votes
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    1 comment  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  5. Footage from my iPhone is being flipped 90 degrees while compressing. Why?!

    I go to look at the footage placed in my timeline and it looks a normal 16:9 look. Yet, while compressing my footage Media Encoder flips my videos upsidedown? Why?

    2 votes
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    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  6. 12.0.1 Crashes constantly, had to down grade to 12.0

    I had to downgrade the recent update because it just would not work on my system. I had to downgrade Premiere Pro as well. Before that that I tried uninstalling and re-installing, checked startup and services to make sure everything was enabled, etc. I have an older laptop on Windows 10 and I keep everything up to date. I have not worked with the any of the other recent upates yet to se if they have similar issues.

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Rendering a sequence from a Premiere Pro project file

    I'd like to be able to set up watch folder for Media Encoder, and to accept sequences from Premiere Pro files (so i send my sequence from my computer, then render on a 2nd machine / server), without having to transfer source files to the 2nd computer.

    Currently only already made videos can be moved to watch folders.
    And sequences within premiere project files have to manually be added to Media Encoder

    2 votes
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    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  8. 2 votes
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  9. 1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  10. Effect - Individual Name Overlay for Stitched Clips

    There is the ability to Apply a Name overlay to any clip but it remains limited in using the stitch clip function. Currently if you add the effect to a stitched clip it would add the name of the overall stitched clip and not the name of each individual clip.
    I am advocating for the addition of a radio button to enable per clip naming.
    The current work around is exporting all clips to be stitched through media encoder individually with the effect > name enabled and then take all of those exports and create a stitched video from it.…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. When a premier project file is placed in the watch folder in Media Encoder, the sequence is automatically loaded and rendered. How to exclud

    When a premier project file is placed in the watch folder in Media Encoder, the sequence is automatically loaded and rendered. How to exclude the render of only a specific sequence?
    For example, how to exclude nested sequences from render

    1 vote
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    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. No Scenarist Closed Captions in AME 14.8

    Windows 10 - 32GB RAM - GTX 1080

    AME 14.8 is missing the option to embed or create sidecar Scenarist Closed Caption files.

    I have used this feature on a regular basis. Tried with my normal export preset in premiere for captions. Even recreated it. Upon queuing to AME, it changes the captioning format from SCC to MCC.

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  14. AME altering closed captions format in 14.8 MXF exports - Renders Unusable for Broadcast

    Windows 10 - 32GB RAM - GTX1080
    When I export a show with embedded closed captioning as an OP1a MXF from Premiere Pro 14.8 to Media Encoder 14.8, the captions are being changed from .scc to .mcc. I am exporting an HDCAMHD 50 MXF that has 608 and 708 captions that were imported from Scenarist files (.scc). When I go to the captions tab in PPro, I am selecting "Embed in Output File." Below that, the greyed out boxes confirm that it is a .scc file. I can even check "Create Sidecar File" and .scc is still one of the…

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  15. Watch Folder options

    Allow an option to automatically delete the source files after they have been converted and the new files added in the watch folder.

    1 vote
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    0 comments  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. Don't connect to dynamic link server before opening settings for a dynamic link render queue item

    The "connecting to dynamic link" box often takes a long time. Instead, let the settings page load instantly like it does for a non dynamic link item. Settings can be available right away, and the video preview can display a "connecting to dynamic link" message until it establishes the connection. Most of the time, a user does not need the video preview.

    1 vote
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Aspect ratio SAR and DAR missing in exported MP4 file container data

    When encoding MP4 files from Media Encoder or Premiere Pro the exported file is missing the SAR and DAR values.

    This can be easily check with ffprobe and this command:
    ffprobe -v error -showformat -showstreams file.mp4
    [STREAM]
    index=0
    codecname=h264
    codec
    longname=H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10
    profile=Main
    codec
    type=video
    codectimebase=1/50
    codectagstring=avc1
    codectag=0x31637661
    width=1920
    height=1080
    coded
    width=1920
    codedheight=1088
    closed
    captions=0
    hasbframes=2
    sampleaspectratio=N/A
    displayaspectratio=N/A

    As you can see above the encoded file shows N/A values instead of the expected SAR value 1:1…

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  18. MXF Op1a ProRes 4444 + Alpha

    AME 14.7 has default settings for export ProRes 4444 + Alpha into MXF Op1a.
    My rendered MXF files contains no Alpha but metadata are showing information for Alpha (straight etc.).
    Please fix it to support ProRes with Alpha in MXF.

    1 vote
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  19. MXF Op1a ProRes 4444 + Alpha

    AME 14.7 has default settings for export ProRes 4444 + Alpha into MXF Op1a.
    My rendered MXF files contains no Alpha but metadata are showing information for Alpha (straight etc.).
    Please fix it to support ProRes with Alpha in MXF.

    1 vote
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  20. MXF Op1a ProRes 4444 + Alpha

    AME 14.7 has default settings for export ProRes 4444 + Alpha into MXF Op1a.
    My rendered MXF files contains no Alpha but metadata are showing information for Alpha (straight etc.).
    Please fix it to support ProRes with Alpha in MXF.

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
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