Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Webm support

    Has webm is becoming an important video format for the web.
    It would be nice Media Encoder support it (from and to).

    74 votes
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    9 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  2. 47 votes
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    11 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. A simple rotate function would be great! Often we convert phone footage, ant it needs to be rotated 90 degrees.

    Pretty simple. Adding some rotate function to the crop function would be really helpful....and easy I imagine

    46 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. 39 votes
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    6 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Fix errors in H264 Blu Ray encoded files - AME 2018

    This is an observation of problems with AME 2018 exports after many hours of paintstaking work late at night to try to produce a H264 Based Blu Ray disc through Encore 6, but I suspect other authoring SW would have same issue.

    I know Encore 6 is a legacy product and out of support - but AME version 2017 encoded H264 blu ray files which always worked fine.

    There is also a thread on Encore Community Forums about this issue where other people have found same problem as well.

    Today I see no way to produce a Blu Ray H264…

    37 votes
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    38 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Fix hardware rendering

    In media encoder 2018 since applying latest updates to After Effects, on Windows 10, with preferences in AME CC 2018 set to
    renderer: Mercury Playback Engine (GPU Acceleration)
    when actually rendering it says "SOFTWARE only"

    It takes ages and doesn't seem to be using GPU acceleration even though it's in the preferences for AME CC 2018.

    33 votes
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    8 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. We want better optimization for Multicore processores and cuda on Mac OS.

    Rendering times on multicore xeon machines is slow.
    Media Encoder is using only 20% of machine processing capacity.

    Also, cuda is not using the graphics card at all while rendering.
    And it's slower than using software only renderer.

    Can you please optimize your rendering engine to utilize our new fast mac machines more.

    32 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Distributed Rendering

    The Creative Cloud suite needs the ability to use other resources connected to the same network for distributed rendering.

    Installing a small program on other connected machines would allow the primary machine to use the available CPU/GPU and memory of connected machines to speed up render/export duties.

    30 votes
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    5 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Watch folders with subfolders

    Watch folders should be able to also watch and encode from subfolders. Having all footage in one folder or having to create multiple watch folders is very inefficient and impractical when dealing with a lot of footage.

    I would also like to be able to use Media Encoder to automatically render small HEVC backup files of all new footage to be sent to offsite backup. Setting my whole video project directory as a watch folder with subfolders would allow this; the output folder would be easy to back up.

    30 votes
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    2 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Get a text when an encode/export job is done.

    I would love to get a text or phone notification when a job finishes encoding so I can leave the studio and come back when its done.

    28 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Merge audio & video into new video.

    Sometimes you just need to shove some audio under a video. And booting up Premiere or After Effects is too much of a hassle. Let us merge audio and video and render that out to a new video.

    27 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Media Encoder crazy slow since CC2019

    This is a general observation rather than a specific request, but ever since the CC2019, ME is really sluggish. Things that are now taking ages and/or just plain crashing:

    - Opening the app
    - Dragging a mov in to the queue
    - Selecting the preset
    - Selecting the size
    - Unchecking the linked ratio box
    - Changing 1 pass to 2 pass
    - Selecting output location.

    So yeah basically everything takes three times longer than it used to. What happened!?

    (Windows 10, 32gig ram, Geforce 680M, no problems before update)

    23 votes
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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. Start frame number when exporting image sequence in AME

    Start Frame number:
    When rendering an image sequence in AME, I need the option to control start frame number - as I have in AE. So that I can correct certain frames, and render them directly into my existing sequence.

    23 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Convert .webm to mp4 or mov

    I am sometimes sent webm videos or must convert to webm and I would like to be able to do so without downloading or using an outside converter.

    23 votes
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    2 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  15. Broken Dynamic Link Connection (v16)

    Ever since updating to the 2019 version of Creative Cloud, the Dynamic Link Server in Media Encoder is unable to connect when attempting to export AE compositions. In After Effects, the compositions don't transfer through the render queue or "Add to Media Encoder Queue" options. The only way to export is to select the comp through Media Encoder's media browser. Even through that, the compositions are not updated to recent changes even though the AE file has been saved.

    Working on a 64GB iMac with macOS High Sierra with newly updated CC software.

    20 votes
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    14 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  16. Open Captions do not render in Adobe Media Encoder when queued in Premiere - the Open Captions render when exported using Premiere directly.

    Bug report - Open Captions do not render in Adobe Media Encoder when queued in Premiere - the Open Captions render when exported using Premiere directly.

    Is there a work around please? Or a fix?

    19 votes
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    5 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  17. Please Add .MKV Conversion too Will be a lot helpfull

    Have to use some other Converters for MKV conversion and that software are not Trust Worthy ..Please Add this Support in Adobe Encoder ...

    19 votes
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    3 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  18. WebM support, please!

    It's super important for my project right now... If you could implement that, it would be amazing

    19 votes
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    1 comment  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  19. Auto-shut down when encoding is complete

    Will be really useful if media encoder has an option to shut down pc/ mac when encoding is complete. This will save the machine from staying on all night.

    19 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. caption

    Captions fail to be rendered when batch exporting from Premier

    17 votes
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    4 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
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