Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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For all other questions and discussions, visit the Media Encoder community forum.

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  1. Select Graphics Card(s) Manually

    I often have a problem with OpenCL accelerated Mercury where in spite of my switchable graphics settings Media encoder uses either both my intel integrated graphics (HD 530) and my discrete graphics (FirePro W5170M), thus under-utilising my discrete graphics or just out right prefers my Intel integrated graphics. My CPU is an Intel i5-6300HQ. If Media Encoder offered an option to select which device(s) to utilise for HW acceleration that'd be amazing.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Can you make a feature in media encoder shut down when finished exporting?

    I some times leave some exporters overnight and I always wanted this feature since my first overnight render.
    Please (if you are going to release this feature) reply and give me a release date?
    Thanks.
    Sincerely, Liam.

    1 vote
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    0 comments  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. Enable the ability to pause one render, and start a new one.

    I'm rendering a long video, but I also need some quick gifs and a 10s video to render. I don't want to quit my current video and lose 45 min of rendering time, but I would love to render the short video first, and come back to the longer render.

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  4. Fix the HEVC Out of Memory (code 7) bug

    When exporting in both premiere and media encoder 2020, HEVC H265 with CBR exports fails.

    Error received:
    export error
    error compiling movie
    out of memory
    failed to create encoder
    select: 9
    error code: 7

    On a Mac Pro (2017) with
    3 GHz Intel Xeon W,
    32 GB 2666 MHz DDR4 memory and
    Radeon Pro Vega 56 8 GB

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bug: Adobe Media Encoder is shifting color when rendering to h264 codec MP4

    After Effects and Adobe Media Encoder 2020 are rendering h264 codec MP4s too bright. The colors are washed out slightly and what I'm assuming is a gamma shift. I'm using Windows 10, After Effects v17.1.4, Adobe Media Encoder v14.4, and Nvidia driver 451.77.

    This issue does not exist on After Effects 2019 and Adobe Media Encoder 2019. The MP4s look as you would expect, using identical settings for export.

    One additional finding was that using After Codecs plugin, I'm able to export an MP4 using the x264 codec and the colors are correct. That is also using AE and AME…

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  6. When exporting from Premier pro using media encoder, LUT not transferring

    Hi I'm editing Log footage from my Sony FX9 and when exporting graded footage using Media encoder it is exporting my project as Log. When exporting straight from Premier, it exports with the LUT. Is this normal or a bug with the latest update?

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make AVI files readable and encodable

    My digital camcorder only creates AVI files, which can't be read in Premiere. I try to bring them into Media Encoder to output them to something else (like mp4) and AEM won't read them either. It's a VERY common media format, and it would be tremendously helpful if Adobe products could read and work with this format... or at least AEM so that I could re-encode them to something else. For now, I'm having to use a free program (Handbrake) to do it, which is silly considering I'm paying for the Adobe suite.

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  8. alerts on render completion.

    Media Encoder could send a text alert to your phone when the render is complete :)

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow presets to save FTP publish settings

    Allow the option to save a preset with ftp publish settings, so that you can automate every compression with that preset to be uploaded to a set server.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Rendering with different preset causes jaggy/jagged edges

    I used to be able to render a 1920p comp from Media Encoder in 720p or lower nd it would still have clean edges. Now when I do it, the edges are all jaggy/jagged/pixelated. Why??

    1 vote
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    0 comments  ·  Presets  ·  Flag idea as inappropriate…  ·  Admin →
  11. .mts file import error in cc 2020

    worked just fine in a previous version.

    2 votes
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    3 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  12. ME won't start encoding from Premiere...

    After I had a problem with the payment plan I haven't been able to export from Premiere. I have tried 14.4, 14.3 and 14.0, and none of them works with Premiere. After Effects Comps will enocode just fine.

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  13. Additional YouTube Settings

    On my YouTube channel, comments are held for review by default, not automatically published. However when a video is uploaded to YouTube via Media Encoder, comments are automatically published, which is a problem. All other aspects of the YouTube publishing work great, it's only the comments issue that I'm having.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Fix the hot pile of garbage that is Media Encoder

    After exporting a batch with identical settings, and having one item fail & the others print successfully, I spent considerable time troubleshooting. I was given error code 7, and after lots of research, the only viable answer I found was 'roll it back to 2019'. This is not a fix. I decided to restart the program- that was a bad idea. It kept encountering an unexpected error, and quitting during launch.

    I have spent the last 8 hours trying to get media encoder to open. It was getting stuck trying to load a premiere plugin from a non-existent folder within…

    2 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Loudness correction needs to also corrects “loudness range” LRA (0-15LU)

    For r128 compliance the Loudness correction needs to also corrects “loudness range” LRA (0-15LU)
    That's mandatory for TV deliveries.

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  16. Multiple GPU renderer

    It's so difficult to adobe enable a Media Encoder (with Premiere and After effecs) to use Multiple GPU??? Why is it so hard? DaVinci uses it, and I actually think seriously to change my workflow for Resolve Studio. I am not happy or satisfied with the performance of the Adobe CC package, for some years I have suffered from lack of performance.

    3 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Plugin loading

    When I install a new plugin or do an update / update, AME takes a loooooooooooooooooooooooooooooooooogo to initialize, load or do something with the plugins. It's boring, frustrating and boring (did I mention it's boring and long time waiting?).
    Is it not possible to load the plugin (at least from third parties) only when it is in the composition? It would save a lot of time and the AME will run more faster.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. Removing of bugs associated with Media Encoder such as the application locks up on you when attempting to create a mp4 copy.

    I find that this Media Encoder is not reliable, the applications locks up while trying to complete a task causing extra time placing keyframes that had already been established previously in the file that was to be encoded.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. Handles for fade INS & OUTS in the timeline

    You could put handles in the IN and OUT points of the timeline to give the option of fade ins & outs. (attachment example)

    2 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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