Media Encoder
Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.
- Type into the idea field to search for submissions or choose from the categories in the sidebar
- Check out other submissions and vote for the ideas you like
- If your feature idea or issue is not listed, post it
The UserVoice feedback pages are for feature requests and bug reports only. Upload only content that you have permission to use and refrain from posting personal information (e.g. address, phone number, email, or credit card) or abusive content (spam, phishing links, vulgar language, etc.). Tips for submitting useful feedback
UserVoice is a third-party platform for product feedback. Please note that feedback is voluntary, and you give Adobe a right to use feedback you provide without restrictions.
For all other questions and discussions, visit the Media Encoder community forum.
-
BUG - Multiple Outputs from Single Source File Fails / Is Inconsistent
Trying to export two versions / sizes to H264 MP4 from a source 1080p ProRes file. I'm using CUDA accelerated Mercury Playback Engine. AME behavior is inconsistent. First attempt resulted in one of the two desired outputs being completed successfully, with the second output failing without an error.
Tried switching to CPU Mercury Playback Engine, re-added file to the queue, set desired outputs, but this time both output files failed to render. No error, just failed.
I switched back to CUDA accelerated, re-added file/outputs, and this time both files output successfully.
I'm on Windows 10 Pro, with an AMD Threadripper…
1 vote -
Media encoder files rendered from AE have a gamma shift. Contrast is washed out. Please FIX IT ASAP
Media encoder files rendered from AE have a gamma shift. Contrast is washed out. Please FIX IT ASAP.
2 votes -
Fix the opening of files made with Apple Compressor / FCPx
Hi,
Since the current and previous version of Apple Compressor/FCPx, prores422 quicktime files made with that cannot be openend with Adobe Media encoder nor Final Cut X.
Can this please be fixed? Since we recieve files from all over the world with this error in it and it's a pain ********** that Adobe can't open them.
With kind regards,Mr. Y
1 vote -
Fix the HEVC Out of Memory (code 7) bug
When exporting in both premiere and media encoder 2020, HEVC H265 with CBR exports fails.
Error received:
export error
error compiling movie
out of memory
failed to create encoder
select: 9
error code: 7On a Mac Pro (2017) with
3 GHz Intel Xeon W,
32 GB 2666 MHz DDR4 memory and
Radeon Pro Vega 56 8 GB1 vote -
Removing of bugs associated with Media Encoder such as the application locks up on you when attempting to create a mp4 copy.
I find that this Media Encoder is not reliable, the applications locks up while trying to complete a task causing extra time placing keyframes that had already been established previously in the file that was to be encoded.
1 vote -
Launching encode puts Mac to sleep
The last two times I have hit go on an encode, my computer has immediately gone to sleep- which disconnects my NAS. It is a 2014 iMac and my current files are 4K but it shouldn't be taking a Nanna-nap every time I do an encode. Meanwhile there is a 5 sec delay on these key strokes while typing so I am a little worried about ME working the computer too hard.
1 vote -
Make 14.3 work on my Macs
Make it open instead of crashing on start up
1 vote -
Render from media encoder doesn't have video
Using the media encoder to create a youtube HD preset video doesn't encode the video layers randomly, but exporting directly from premiere DOES work.
PP 14.3.0 - 38
ME 14.3 - 39Macbook pro 15 inch, 2019
2.6ghz 6-core intel i7
16gb ddr4 2400mhz
Radeon Pro 555x 4gb
Intel UHD Graphic 630 1536mb
Catalina
10.15.53 votes -
Temporary .AAC or .M4V files don't delete after .MP4 is done exporting.
I have been having this problem lately that when exporting After Effects files through Media Encoder with multiple projects that the .AAC or .M4V temporary files don't vanish after the .MP4 is ready with exporting.
Attached is my .EPR file that I use.2 votes -
Temporary .AAC or .M4V files don't delete after .MP4 is done exporting.
I have been having this problem lately that when exporting After Effects files through Media Encoder with multiple projects that the .AAC or .M4V temporary files don't vanish after the .MP4 is ready with exporting.
Attached is my .EPR file that I use.1 vote -
I'm in 14.2 on a MacBook trying to compress stereoscopic to 4096x4096 HEVC and it crashes when I start the encode.
It starts the encode and then stops. Source is 7096x7096 Pro Res HQ
2 votes -
Help
The program always crashes, when I try to upload a file. I can´t export anything. Please help me fix it.
1 vote -
BUG in 14.2-Hardware encode grayed out
If I'm in Premiere Pro, 14.2 I can export out a h264 file with hardware encode turned on. If I take the same sequence and try to export out of media encoder, the hardware encoder is grayed out and only software encode is available.
2 votes -
Please fix Wraptor DCP
Wraptor DCP keeps freezing rendering a small file. If you're going to have Wraptor as part of AME, shouldn't it work?
1 vote -
BUG!
Since the last update for After Effects 2020 and Media Encoder 2020 de Dynamic link server stop working, AE can't even find de AME installation either connect to the DLS
2 votes -
BUG: Dynamic Link Broken AE > ME
Today updated to the very latest AFX(17.0.6) and Media Encoder(14.1) and the dynamic link connection won't work. Windows 10
3 votes -
Error handling project with RE:Vision Effects DE:Noise V3
New Media Encoder shows an error 'source not found' for projects, using RE:Vision Effects DE:Noise V3.
deleting plug-in can encode.
but even disable this plug-in will make Media Encoder with 'source not found' error.1 vote -
BUG!! Since the last update 14.1 i can't use Media Encoder in Windows
Even I returned to previous versions and it's the same, I unistalled it and the same... I can't use Media Encoder anymore. Can't load any Comps even from differents files of After Effects...
I don't know what else can do...
Please Fix it ASAP.
16 votes -
BUG - Media Encoder 2020 4.0.3 outputs green and purple blank video
Premiere won't show imports except as green or flashing color blank, and media encoder won't output anything but the same in the latest update. Roll back to premiere 14.0.1 and all is well. sAME 1 VERSION BACK WITH MEDIA ENCODER, HEY, i HAVE LATEST DRIVERS FOR EVERYTHING! cHECKED 10 TIMES! Cannot have these delays....
1 vote -
Watch Folder not working at all
Hi,
Upgraded to 2020 and the watch folders do not work at all. I am connected to a Lumaforge Jellyfish server and exporting to my local desktop on a Mac Mini.
When I add a project to the watch folder, AME gets a beach ball and hangs.
The project is set up correctly with sequences at the root of the project. Already tried resetting preferences, changing the folder location, restarting AME, trying a new project, etc. The watch folder just sits idle and then AME freezes when a new project is added to the folder.
1 vote
- Don't see your idea?