Media Encoder
Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.
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For all other questions and discussions, visit the Media Encoder community forum.
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BUG: Not matching source size
Trying to render a 375x600px comp to h.264, AME resizes to 374x600 when match source is checked. When manually inputting 375, it changes it back to 374. WTF. Getting the same behavior in premiere's Export Media panel, and doesnt matter if I send to AME from premiere or after effects.
1 vote -
Media Encoder 22 always fails on export of PP timeline, but not always in the same place
Media encoder 22 keeps failing to export my PP project. It says it fails loading a frame from one my my source camera angles (an .MXF shot on a Sony FX6). However, it exports fine within PP.
This project isn't really any different than many I've exported on previous versions of PP/ME.
2 votes -
3 votes
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When exporting from Premiere in Media Encoder, Ae comps that were brought in via dynamic link show "offline" in export
I had several videos I edited in Pr, but exported via Me today that exported with the "offline media" tile. I edited the video in Pr, but I brought in Ae comps to Pr using dynamic link. While editing, they were online, but when I exported via Me, the final file shows "Offline" for those Ae comps. This has been my workflow for years (for simple Ae comps at least), just updated this morning to the 2022 versions of CC and it didn't work. I did try to export in Pr, but it didn't work when I had the Ae…
2 votes -
BUG: Media Encoder 22 just freezes with new multi-frame rendering feature
Media Encoder 22 just freezes during render at exact point with new multi-frame rendering feature enabled. It happens when composition has some effects: wave warp and turbulent displace in my case (also there was duik rigged character). After closing and reloading Encoder it is impossible to add project to it from AE and PC needs to be restarted. When multi-frame rendering is off - everything is ok.
1 vote -
BUG: Re-rendered After Effects files often cause error retrieving frame during export.
When working on projects with AE renders, I'll often have to modify them after a draft is submitted. I'll render to the same file name so they'll automatically pop into the PP timeline. This will randomly cause an error in Media Encoder. The actual AE render is not corrupt. 99% of the time simply going back into PP and playing the clip will fix the problem and the same ME queue item reset will render correctly. Doesn't seem to matter if it's Alpha channel or not, always using either ProRes or DNx.
This is not a new problem - I've…
1 vote -
Music audio ducking is not working for HEVC h.265 files
Music audio ducking is not working for HEVC h.265 files
1 vote -
Fix mercury engine!
Like premier pro media encoder destroys my projects. Made a slideshow with a few effects like an outline and a shadow.
Result in media encoder is half all placements are off, effects only show up occasionally.
Was pretty happy with photoshop and lightroom whihc is why i decided to use adobe products for video as well. The experience is plain bad, loses my time and costs quite a lot, even when not factoring in loss of time.
Very much disappointed,
Writing this while downloading da vinci resolve.1 vote -
Publish to YouTube doesn't work
It just gives the error "Not logged in to YouTube"
2 votes -
BUG: media encoder not exporting all layers in timeline if there are nested layers...
have Beta testers that do intense editing test your products and stop releasing broken programs..
1 vote -
Permission inheritance for temp files and folders
When rendering AE-comps via AME, the created _AME folder and the tmp.aep files lack the correct permissions, resulting in failed renders with the log underneath.
When manually changing the permissions in MacOS (select the parent folder and Apply to Enclosing Items), AME can render it.
My request: make sure that all created folders and files inherit permissions form their parents.
Log:
- Source File: /[path]aep_AME/tmpAEtoAMEProjec[this was my filename].aep
- Output File: [this was my output path]
- Preset Used: DNX HQX 1080p 25
- Video:
- Audio:
- Bitrate:
- Encoding Time: 00:00:00 04/28/2021 10:54:54 AM : Encoding Failed ------------------------------------------------------------
Could not read from the source. Please…
1 vote -
Dynamic Link broken between AE / Premiere and ME on Big Sur
Hey guys, I have a pretty big issue that we started discussing in the support forum, and it seems like more user are affected.
https://community.adobe.com/t5/adobe-media-encoder/dynamic-link-issues-mac-big-sur/m-p/11921027
I thought it's best if you guys read the thread as there is a lot of detail in there.
If you'd like, I'm more than happy to arrange a call with an engineer, you can access my computer remotely and we can do more digging together.
I think I exhausted my options for now ;)
Many thanks and hopefully speak soon!
1 vote -
Mogrt's completely broken
15.0 AME will hang when it starts rendering a Mogrt that appears as online in Premiere, but I guess it doesn't like it in Encoder? no error message, just stop rendering and hangs, doesn't move.
2 votes -
Media Encoder freezing or crashing when trying to change output format or read XMP
I have created and edited a compostion in After Effects and tried to export it via Media Encoder. If I now try to change the output format to 1080p Youtube for example, the program starts loading infinitely and crashing after a while. If I just try to start the render process it is the same.
My versions:
After Effects V 18.0
Media Encoder V 15.0
What I have done so far:
- Cleared Disk Media CacheReinstalled both AE and AME
Changed back to an older version in AME
Changed the Cache Folders etc. in both AE and AME
1 vote -
Bug: Rendering of AE project fails part way through in latest version (15.0, 2021)
I can't complete any renderings from After Effects using the latest (15.0) version of Media Encoder. It fails partway through with an error. This is a 1080p project rendering to h.264 using the Vimeo preset.
Related post here: https://community.adobe.com/t5/adobe-media-encoder/encoding-failed-component-h-264-of-type-exporter-selector-9-error-code-3/m-p/11899051#M12005
I downgraded Media Encoder and After Effects to the previous (2020) versions of both, and successfully rendered using those versions.
I've also successfully avoided the error by rendering directly out of AE into an Uncompressed file, and re-encoding with Media Encoder into h.264.
2 votes -
Media Encoder mistakenly encodes MP4 as VR - BUG
When encoding a ProRes QT to an H264 MP4, AME will sometimes incorrectly interpret the file as VR, which completely messes it up.
For some reason, the resulting file looks distorted when viewed with some apps (eg: VLC and PotPlayer on Win10), but it looks normal in others (eg: when viewed on Dropbox.com)
The fix is seemingly to check and uncheck "Video is VR" under the Video export settings. I'm not sure if anyone else has encountered this issue?
3 votes -
Media Encoder mistakenly encodes MP4 as VR - BUG
When encoding a ProRes QT to an H264 MP4, AME will sometimes incorrectly interpret the file as VR, which completely messes it up.
For some reason, the resulting file looks distorted when viewed with some apps (eg: VLC and PotPlayer on Win10), but it looks normal in others (eg: when viewed on Dropbox.com)
The fix is seemingly to check and uncheck "Video is VR" under the Video export settings. I'm not sure if anyone else has encountered this issue?
1 vote -
High VRAM usage in Media Encoder causing failure
I am posting this in a different category, just in case.
I am noticing 1-2 GB higher VRAM usage when encoding Premiere Pro sequences in Media Encoder than directly in Premiere. So much so, that I must run ME by itself to avoid VRAM-related render failures.For example, in order to reliably render my documentary in ME, I have to make sure to quit Premiere first before starting my render queue. But then, I am rendering out three different file formats of this show. After the first one completes successfully, and is between renders VRAM usage stays high. Then, when…
1 vote -
Bug: Media Encoder queue won't process audio effects but Premiere export will
This appeared to be a bug and a rather frustrating one to work out.
Exporting a sequence from Premiere 14.9 would result in audio effects (applied in audio track mixer) being rendered out properly, but when the sequence was sent to a queue in Media Encoder 14.1, the audio effects weren't applied.
I couldn't figure this out initially and had to re-render my hours worth of material via manually exporting from the export window.
After speaking to someone on the Australian AVPUG on facebook, they explained that it can happen if there's a mismatch between versions, and indeed there was.…
3 votes -
VRAM Memory Leak With Media Encoder + January Nvidia Studio Driver 461.40
There is a bug that results in VRAM build up when Media Encoder is running but not doing anything. I have an RTX 3090 and sometimes it'll build up to 18GB when the program is just idle. This doesn't occur with the previous Studio Driver.
1 vote
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