Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Fast change of settings

    When an Ae comp is added, and we just want to adjust the rendered resolution, AME takes forever to connect to dynamic link, probably to generate a preview we don't need.
    Please let the setting popup instantly, and then, with lower priority start generating a preview (or don't).

    1 vote

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  2. Instant Connection to Project

    Sending a Comp for Ae to AME is fast in the latest versions. But why can AME take forever 'Connecting to Project'?
    I think this needs more descriptive user information. There seems to be a problem, but all we see is a blue hatched bar.

    1 vote

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  3. Consistently present, short drops in picture quality in rendered videos

    I noticed that rendered videos contain one or more glitches in the footage where picture quality drops considerably for a few seconds, then returns to normal. The problem appears to be a compression issue, it has been present for at least a year, and probably has a complex causal background.
    The drops in quality are not random. If the video is re-rendered, they always show up again and at the same time coordinate for the given project. They are visible in both VLC and Media Player.
    I noticed it first when exporting Animate CC animations but it also happens when…

    1 vote

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  4. Unable to use Media Encoder with Captivate.

    States my trial has expired however it worked earlier today and was included with my Captivate purchase. Please help ASAP.

    1 vote

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  5. Media Encoder 2022 not rendering videos

    New Media Encoder not rendering ANY videos from After Effects. When file is dropped into Encoder and hit play it disappears. Rolling back to Media Encoder 2021

    6 votes

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  6. After Effects to Media Encoder Bug: Not Rendering All Frames

    When my friend exported her animation into the Media Encoder, it doesn't render all frames of the pre-composed animation.

    After you close After Effects and Media Encoder, and open After Effects again, the program adapts to what Media Encoder saw, and also doesn't see the frame, as it did before.

    2 votes

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  7. After Effects to Media Encoder Bug: Not Rendering All Frames

    When my friend exported her animation into the Media Encoder, it doesn't render all frames of the pre-composed animation.

    After you close After Effects and Media Encoder, and open After Effects again, the program adapts to what Media Encoder saw, and also doesn't see the frame, as it did before.

    1 vote

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  8. After Effects to Media Encoder Bug: Not Rendering All Frames

    When my friend exported her animation into the Media Encoder, it doesn't render all frames of the pre-composed animation.

    After you close After Effects and Media Encoder, and open After Effects again, the program adapts to what Media Encoder saw, and also doesn't see the frame, as it did before, as seen in the beginning of the video.

    1 vote

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  9. AME 2022 is useless after update

    After updating to AME2022, a 23 sec video took 20 sec to export thru #premierepro but when exporting thru #mediaencoder the very same video has a warning of media offline and is now at 52 mins of a non-preview export. What gives?

    4 votes

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  10. Slow Media Encoder performance after last update

    Super slow rendering after last update (version 22.0)

    Composition that takes 30 seconds in the native AFF render takes in Media Encoder more than an hour.

    1 vote

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  11. BUG: Dynamic link not working when there are billing issues.

    Dynamic link does not work when there are billing issues. Before recent update Media encoder did not even receive compositions from After Effects (due to exactly same issue). After recent update ME receives the compositions but freezes on "conecting to dynamic link" when running render queue.

    Workaround is to render .avi in AE and re-render in in ME.

    1 vote

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  12. Media Encoder doesn't works

    After the last update, Media Encoder stopped working. The program opens but does nothing. When I try to export from Premiere or AE to Encoder, the program opens but nothing happens. The same when I set proxies or transcode in Premiere.

    1 vote

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  13. Release RAM after export completes

    Media Encoder continues to hold onto system RAM after export completes even if files / jobs are removed from the queue:

    1 vote

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  14. Bug: media encoder crashes if character animator is open prior to opening ME on m1 macbook airs

    Bug: If Character Animator is open, and you attempt to open media encoder, media encoder will stall and become unresponsive on an m1 macbook air. This is a consistent issue on over 38 macbook air's for the past 3 weeks.

    Build 15.4.1

    To solve, you need to close character animator, open media encoder (which now opens swimmingly fast), then re-open character animator and export.

    1 vote

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  15. The export in H264 50i is now only available in "CPU ONLY" mode ...

    It's incredible how the evolutions and updates reduce the capacities and performances of this application which is so useful, necessary and important...

    Since a few versions, the updates modify the capacities of settings and configurations of the exports in a very restrictive way, not to say aggressive.
    Now it's the top: if you want to export H264 in 50i, you can only do it in "CPU only" mode...
    It's the last straw when you realize that the CPU is only used at less than 50% of its potential.

    Efficiency and performance do not seem to be your leitmotiv anymore... You…

    2 votes

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  16. General unresponsiveness, interface lag

    General Lag and unresponsiveness is one of MANY performance issues I've had for the last several versions and keep hoping they'll get fixed. I've uninstalled, cleaned, reinstalled multiple times. Sometimes it improves temporarily, sometimes not. Just sending a project from AE to ME, with ME open takes 30-45 seconds. Once there, clicking on encoding options can take another minute for the panel to open. Cancelling a render, when ME gets to a frame that it gets stuck on (and will remain stuck for 15 minutes) - cancelling that job takes longer than force quitting and restarting. Maybe it's plug-ins I…

    1 vote

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  17. NVidia GPU decoding chip, instead it is using CPU

    Recent version 15.4 isn't using a GPU decoder chip, instead, it is using a CPU...

    5 votes

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  18. Bug: Update decreases audio quality significantly.

    The media encoder update from 15.2 to 15.4 messed with our output preset and the resulting video has much worse audio quality than before. Rolling back to 15.2 gets back to normal audio.

    1 vote

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  19. GPU Nvidia

    Adobe is using the encoder chip of my GPU but it has stopped using the Decoder chip after recent updates. Please bring it back for fast rendering.

    2 votes

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  20. After Effects + .json source text sometimes ignored via Media Encoder?

    I'm doing lots of source text changes (via essential propeties) in precomposed text layers using external Json files to change the text. In the majority of these cases everything works fine and I've done over 2000 of these renders this way.

    But every once in a while the text layer ignores the json file and just used the default text inside the text pre-comp even through it's all connected with expressions correctly.

    This is a consistent issue across multiple versions of After Effects, Media encoder and on both Mac and PC. From 2019, 2020, 2021 and the new beta.

    As…

    2 votes

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