Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. No Scenarist Closed Captions in AME 14.8

    Windows 10 - 32GB RAM - GTX 1080

    AME 14.8 is missing the option to embed or create sidecar Scenarist Closed Caption files.

    I have used this feature on a regular basis. Tried with my normal export preset in premiere for captions. Even recreated it. Upon queuing to AME, it changes the captioning format from SCC to MCC.

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  2. AME altering closed captions format in 14.8 MXF exports - Renders Unusable for Broadcast

    Windows 10 - 32GB RAM - GTX1080
    When I export a show with embedded closed captioning as an OP1a MXF from Premiere Pro 14.8 to Media Encoder 14.8, the captions are being changed from .scc to .mcc. I am exporting an HDCAMHD 50 MXF that has 608 and 708 captions that were imported from Scenarist files (.scc). When I go to the captions tab in PPro, I am selecting "Embed in Output File." Below that, the greyed out boxes confirm that it is a .scc file. I can even check "Create Sidecar File" and .scc is still one of the…

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  3. Errors and crashes when rendering with Media Encoder

    Hi.
    First: Exporting my clip directly from Premiere Pro works.
    But using Media Encoder causes crashes and a strange error within the clip (see attachments). The insert was cut on the upper side (1st pic, 2nd pic shows, how it should be)

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Errors and crashes when rendering with Media Encoder

    Hi.
    First: Exporting my clip directly from Premiere Pro works.
    But using Media Encoder causes crashes and a strange error within the clip (see attachments). The insert was cut on the upper side (1st pic, 2nd pic shows, how it should be)

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Watch Folder options

    Allow an option to automatically delete the source files after they have been converted and the new files added in the watch folder.

    1 vote
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    0 comments  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Don't connect to dynamic link server before opening settings for a dynamic link render queue item

    The "connecting to dynamic link" box often takes a long time. Instead, let the settings page load instantly like it does for a non dynamic link item. Settings can be available right away, and the video preview can display a "connecting to dynamic link" message until it establishes the connection. Most of the time, a user does not need the video preview.

    1 vote
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Aspect ratio SAR and DAR missing in exported MP4 file container data

    When encoding MP4 files from Media Encoder or Premiere Pro the exported file is missing the SAR and DAR values.

    This can be easily check with ffprobe and this command:
    ffprobe -v error -showformat -showstreams file.mp4
    [STREAM]
    index=0
    codecname=h264
    codec
    longname=H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10
    profile=Main
    codec
    type=video
    codectimebase=1/50
    codectagstring=avc1
    codectag=0x31637661
    width=1920
    height=1080
    coded
    width=1920
    codedheight=1088
    closed
    captions=0
    hasbframes=2
    sampleaspectratio=N/A
    displayaspectratio=N/A

    As you can see above the encoded file shows N/A values instead of the expected SAR value 1:1…

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  8. MXF Op1a ProRes 4444 + Alpha

    AME 14.7 has default settings for export ProRes 4444 + Alpha into MXF Op1a.
    My rendered MXF files contains no Alpha but metadata are showing information for Alpha (straight etc.).
    Please fix it to support ProRes with Alpha in MXF.

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  9. MXF Op1a ProRes 4444 + Alpha

    AME 14.7 has default settings for export ProRes 4444 + Alpha into MXF Op1a.
    My rendered MXF files contains no Alpha but metadata are showing information for Alpha (straight etc.).
    Please fix it to support ProRes with Alpha in MXF.

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  10. MXF Op1a ProRes 4444 + Alpha

    AME 14.7 has default settings for export ProRes 4444 + Alpha into MXF Op1a.
    My rendered MXF files contains no Alpha but metadata are showing information for Alpha (straight etc.).
    Please fix it to support ProRes with Alpha in MXF.

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  11. MXF Op1a ProRes 4444 + Alpha

    AME 14.7 has default settings for export ProRes 4444 + Alpha into MXF Op1a.
    My rendered MXF files contains no Alpha but metadata are showing information for Alpha (straight etc.).
    Please fix it to support ProRes with Alpha in MXF.

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  12. Media Encoder is freezing when render from After FX to MP4

    Media Encoder is freezing when i want to render to MP4. I can render the video only when i restart the computer. I asked business partners and friends about this problem and they can confirm this issue. Please check it out and hopefully fix it soon.

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  13. Hardware encoding for VBR 2 pass.

    Please allow hardware encoding as an option for VBR 2 pass. VBR 2 pass only has the option for software encode. I understand it is by design but why?

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Droppable menu bar icon MacOS

    Hi, I find myself dropping movies that need to be converted on the menu bar icon at least a few times a day. But that doesn't work, although it seems so intuitive. Any chance that could be implemented?

    1 vote
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow same file output location settings as in Lightroom

    In Lightroom export I can set "Same folder as original file" and put custom named subfolder there. It would be awesome to include this settings in presets. Since I export a lot of videos, I have to manualy set all of the outputs into "/Renders" folder, not in "/CompName_AME" folder and in settings I can only set fixed location, which is not based on project location.

    2 votes
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    0 comments  ·  Presets  ·  Flag idea as inappropriate…  ·  Admin →
  16. Cannot sign in with youtube

    WIll not allow me to sign in to my youtube - will prompt me for email to sign in and then will close the window.

    1 vote
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Media Encoder Export Problem / Export unsuccessful

    After finishing editing the video in Adobe Premiere (ONLY IN LAST UPDATED version) and sending the project to Adobe Media Encoder, the process of export gets BLOCKED.

    This problem started to appear from 2 weeks ago!

    1 vote
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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  18. I want to make presentation usb drives.

    I want to make presentation usb drives. You pop a DVD into a computer and a menu comes up with the videos etc that are on the DVD and the user selects. I can not find the same option for usb drives, which is amazing to me.
    I have ten grandchildren and I would love to be able to send them individualized usb drives that they can put into a computer and they would be presented with a menu from which they could choose which media they wanted .

    Thanks,
    Rick Adams

    1 vote
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. BUG - Multiple Outputs from Single Source File Fails / Is Inconsistent

    Trying to export two versions / sizes to H264 MP4 from a source 1080p ProRes file. I'm using CUDA accelerated Mercury Playback Engine. AME behavior is inconsistent. First attempt resulted in one of the two desired outputs being completed successfully, with the second output failing without an error.

    Tried switching to CPU Mercury Playback Engine, re-added file to the queue, set desired outputs, but this time both output files failed to render. No error, just failed.

    I switched back to CUDA accelerated, re-added file/outputs, and this time both files output successfully.

    I'm on Windows 10 Pro, with an AMD Threadripper…

    1 vote
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. Media encoder files rendered from AE have a gamma shift. Contrast is washed out. Please FIX IT ASAP

    Media encoder files rendered from AE have a gamma shift. Contrast is washed out. Please FIX IT ASAP.

    2 votes
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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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