Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Error code: -1609629695 - again and again...

    since this morning...

    Export Error
    Error compiling movie.

    Render Error

    Render returned error.

    Writing with exporter: H.264
    Writing to file: \?\F:\PROJECTS\1030\CAPTIONS\OC.mp4
    Writing file type: H264
    Around timecode: 00:03:39:04 - 00:03:40:16
    Rendering at offset: 219,160 seconds
    Component: H.264 of type Exporter
    Selector: 9
    Error code: -1609629695

    why does it happen? why not before? the workstation hasnt changed in its configuration. There only have been adobe updates.

    changing renderer, removing preview files and "turning it on and off again" wont fix the problem. There needs to be a fix for this problem

    4 votes

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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Automatically Creating Subfolders for Sequence Renders

    Most of times, ı need to work on AE while ME rendering. So, "Automatically Creating Subfolders for Sequence Renders" feature will be so good. It is very useful for rendering tons of comps.

    5 votes

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    1 comment  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote

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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote

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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote

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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote

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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  7. set a project location on "new file" for AE, Ppro

    This would carry through into AME so that when switching between projects you don't have to keep going back and forth in the file explorer

    1 vote

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  8. What is happening, 6 hours for a 48 mb video file to render?

    Since the update both rendering video in After effects or rendering in media encoder has become ridiculously slow, this used to take me a few minutes to render a video now a 48mb 2 second video is taking me over six hours!!! this is not worth the money and will find a different program if this isnt fixed thats insane

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote

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    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  10. Effect - Individual Name Overlay for Stitched Clips

    There is the ability to Apply a Name overlay to any clip but it remains limited in using the stitch clip function. Currently if you add the effect to a stitched clip it would add the name of the overall stitched clip and not the name of each individual clip.
    I am advocating for the addition of a radio button to enable per clip naming.
    The current work around is exporting all clips to be stitched through media encoder individually with the effect > name enabled and then take all of those exports and create a stitched video from it.…

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. When a premier project file is placed in the watch folder in Media Encoder, the sequence is automatically loaded and rendered. How to exclud

    When a premier project file is placed in the watch folder in Media Encoder, the sequence is automatically loaded and rendered. How to exclude the render of only a specific sequence?
    For example, how to exclude nested sequences from render

    1 vote

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    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Media Encoder don't queue

    Since last update Media Encoder don't queue any projects from Ae. What happens?

    9 votes

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    3 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. No Scenarist Closed Captions in AME 14.8

    Windows 10 - 32GB RAM - GTX 1080

    AME 14.8 is missing the option to embed or create sidecar Scenarist Closed Caption files.

    I have used this feature on a regular basis. Tried with my normal export preset in premiere for captions. Even recreated it. Upon queuing to AME, it changes the captioning format from SCC to MCC.

    1 vote

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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  15. AME altering closed captions format in 14.8 MXF exports - Renders Unusable for Broadcast

    Windows 10 - 32GB RAM - GTX1080
    When I export a show with embedded closed captioning as an OP1a MXF from Premiere Pro 14.8 to Media Encoder 14.8, the captions are being changed from .scc to .mcc. I am exporting an HDCAMHD 50 MXF that has 608 and 708 captions that were imported from Scenarist files (.scc). When I go to the captions tab in PPro, I am selecting "Embed in Output File." Below that, the greyed out boxes confirm that it is a .scc file. I can even check "Create Sidecar File" and .scc is still one of the…

    1 vote

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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allocate media exports across different computers over network

    While Media encoder is super helpful , it is a bit limited with network options. I have 3 machines available to me and they all run Adobe Media encoder and premier pro. Our media library is on the local storage so you can open project files from any machine.

    At the moment , if I want to utilise all of my machines(for decreasing export times) , I have to open the same Premiere Pro file and then prepare different sequences for export on each machine individually or access the sequence through each computer's Media encoder.

    It would be great if…

    2 votes

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    0 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  17. Watch Folder options

    Allow an option to automatically delete the source files after they have been converted and the new files added in the watch folder.

    1 vote

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    0 comments  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
  18. Don't connect to dynamic link server before opening settings for a dynamic link render queue item

    The "connecting to dynamic link" box often takes a long time. Instead, let the settings page load instantly like it does for a non dynamic link item. Settings can be available right away, and the video preview can display a "connecting to dynamic link" message until it establishes the connection. Most of the time, a user does not need the video preview.

    1 vote

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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. Aspect ratio SAR and DAR missing in exported MP4 file container data

    When encoding MP4 files from Media Encoder or Premiere Pro the exported file is missing the SAR and DAR values.

    This can be easily check with ffprobe and this command:
    ffprobe -v error -showformat -showstreams file.mp4
    [STREAM]
    index=0
    codecname=h264
    codec
    longname=H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10
    profile=Main
    codec
    type=video
    codectimebase=1/50
    codectagstring=avc1
    codectag=0x31637661
    width=1920
    height=1080
    coded
    width=1920
    codedheight=1088
    closed
    captions=0
    hasbframes=2
    sampleaspectratio=N/A
    displayaspectratio=N/A

    As you can see above the encoded file shows N/A values instead of the expected SAR value 1:1…

    1 vote

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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  20. Fix the opening of files made with Apple Compressor / FCPx

    Hi,

    Since the current and previous version of Apple Compressor/FCPx, prores422 quicktime files made with that cannot be openend with Adobe Media encoder nor Final Cut X.
    Can this please be fixed? Since we recieve files from all over the world with this error in it and it's a pain ********** that Adobe can't open them.
    With kind regards,

    Mr. Y

    1 vote

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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