Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Encoding Audio Problem

    I opened a short m2ts Bluray video to convert to h265 (HEVC) and see how it works!
    First problem was that the audio level was reduced so much!
    A video encoder must not change the audio in anyway if not explicitly set!
    Also I hope you use Fraunhofer for audio<MP3> encodings...

    2 votes
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  2. Poor encoding performance from C300 Mark II 4K MXF files

    <Need to create intermediate ProRes files from my originals for a client>

    I'm seeing 4 thread max utilization (of 24) & no GPU load on mac pro 5,1's (3 machines, various versions of AME tested)

    2K files from camera (and other formats) perform fine (ie full utilization + GPU where appropriate).

    2 votes
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  3. 2 votes
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  4. 2 votes
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  5. Select Graphics Card(s) Manually

    I often have a problem with OpenCL accelerated Mercury where in spite of my switchable graphics settings Media encoder uses either both my intel integrated graphics (HD 530) and my discrete graphics (FirePro W5170M), thus under-utilising my discrete graphics or just out right prefers my Intel integrated graphics. My CPU is an Intel i5-6300HQ. If Media Encoder offered an option to select which device(s) to utilise for HW acceleration that'd be amazing.

    1 vote
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  6. Plugin loading

    When I install a new plugin or do an update / update, AME takes a loooooooooooooooooooooooooooooooooogo to initialize, load or do something with the plugins. It's boring, frustrating and boring (did I mention it's boring and long time waiting?).
    Is it not possible to load the plugin (at least from third parties) only when it is in the composition? It would save a lot of time and the AME will run more faster.

    1 vote
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  7. Fix adding third party LUTS in Media Encoder. It does not work!

    Checking the Lumetri Color/LUT box in Media Encoder, then clicking on Select in the dropdown menu followed by clicking on the desired Canon LUT does not work. The LUT box still says "none" and no LUT is applied. these Canon LUTS work fine in Premiere Pro, but there is a bug in Media Encoder and it needs to be fixed. At present I cannot apply a Canon LUT before encoding in Media Encoder.

    1 vote
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  8. vers 14.2-45 It takes at least 5 minutes to 10 min to start the encoding!! But when i export clip by clip in Premiere go with no wait time.

    It takes at least 5 minutes to 10 min to start the encoding!! But when i export clip by clip in Premiere go with no wait time.
    Im up to date vers 14.2-45. MAC PRO Mojave 10.14.6.
    Metal activated. 64 GB RAM 3,5 GHz 6-Core Intel Xeon E5 AMD FirePro D500 3 GB. In system the activity of "Pproheadless" i dont know if it is normal. Screenshot attached.

    This issue happen to me with the last update. I used to export hundreds of files with no remarcable waiting time but now its not a aceptable workflow for my professional job…

    1 vote
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  9. Faster Dynamic Link with Multicore support

    Dynamic Link seems very slow and mostly using one core (out of 16 in my case). This would improve performanc vastly

    1 vote
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  10. BUG Can not export from AE to AME

    I can't export MP4 from After Effects over Adobe Media Encoder.
    I have two identical projects with different fonts, English and Chinese.
    The English works, the Chinese not. So the only difference is the font...
    When I drag the aep manually from the AME folder it says "This project could not be opened"
    Font is SimHei

    1 vote
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  11. AI optimized versioning

    I am thinking that it might be possible to use AI to scan a previously rendered version of a file, and as it's rendering a new version/revision, if any of the frames from the new render are identical to a previous version, the AI would pull those identical frames from a previous version so only the new frames would have to be rendered when producing a new version. This would make it easier and faster to make revisions theoretically.

    1 vote
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  12. overheating fans once opened on MacBook Pro 2014

    overheating fans and loud noise once opened and while launching... always??? solution plz...with the latest version 2020

    1 vote
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  13. Media Encoder hanging because of 100% CPU

    Various threads on here about poor performance in Media Encoder. System Manager in Win10 1907 shows constantly 100% CPU with 88%>>95% consumed by AME.

    See attached file. Some Devs in Adobe don't know how to code ...

    1 vote
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  14. 1 vote
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  15. BUG: After last update ME is rendering Pro Res files with lifted gama. Looks fine in premiere pro

    BUG: After last update ME is rendering Pro Res files with lifted gama. Looks fine in premiere pro

    1 vote
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  16. 1 vote
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  17. Bug: Media Necoder

    Ticks = 65409 <4525426112> <Assert> <0> Debug Assert failed!
    Expression: false
    If you see this assert fire log a bug please.
    Process: Adobe Media Encoder CC 2019
    Process ID: 3296
    Thread ID: 4525426112
    File: /ame13.0.2/releases/AME/amedynamiclinkclient/src/AMEDynamicLinkClient.cpp
    Line: 967
    Function: virtual AMEDLClient::AMEDynamicLinkManager::~AMEDynamicLinkManager()
    Assert Dialog Show:false
    Callstack:
    AMEDLClient::AMEDynamicLinkManager::~AMEDynamicLinkManager()
    AMEDLClient::AMEDynamicLinkManager::~AMEDynamicLinkManager()
    AMEDLClient::AMEDynamicLinkManager::Terminate()
    AME::app::AMEAppInitializer::~AMEAppInitializer()
    AME::app::AMEApp::TerminateApplication()
    exo::app::AppBase::Terminate()
    AME::RunTheApp(exo::app::AppInitArgs&, std::1::vector<std::1::basicstring<unsigned short, std::__1::chartraits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::1::allocator<std::1::basicstring<unsigned short, std::__1::chartraits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&)
    main
    start

    1 vote
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