Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. BUG report [mac only]: Audio Channels containing effects are muted during rendering.

    [on mac] (iMac macOS High Sierra 10.13.5)
    When we export our premiere project via Media Encoder, 1 audio channel is NOT included. If we export the same project directly via Premiere, the relevant audio channel is included.

    The corresponding audio channel that is not exported via Media Encoder has the following effects:
    convolution reverb
    multiband compressor.

    When we switch off the effects, the corresponding audio channel is included with the Media Encoder.

    We have tried different export settings. (H.264 and match sequence settings).
    We have reset Media Encoder (hold shift while starting)
    We have tried to render through Open GL…

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Since the springupdate 12.1 - april mediaencoder on OSX 10.13.4 became totally useless / unpredictable

    Since the springupdate 12.1 - april, mediaencoder on OSX 10.13.4 became totally useless / unpredictable.
    First is that encoding to HEVC is now missing the "max bitrate" setting. Only "target bitrate" is available.
    Whatever I select, ME creates extreme huge temp. M4V files .
    For example: HEVC traget 13Mbit/s estimatetd 3000MByte VBR = creates files of 25 GB..then tries to multiplex to a MP4 file, and therefor consumes every available discspace (up to 55GB in my case)...the OSX raises a warning ...running out of diskspace....the now created MP4 has now 11GB and is only playing halfway.

    If set to CBR…

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Keep Folders when transcoding via watchfolder

    You copy a folder with files into the watchfolder. The transcoded files should appear in the target destiny in a folder with the same name as the original one.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Increase the file size upload limit for Facebook

    According to Facebook's Help Center, their file size limitation has increased to 4gb (with max length of 4hrs), from the former limit of 1.75gb. It seems AME and Premiere assume the limit is still 1.75gb and doesn't even attempt to upload if the size is greater. Would it be possible to raise the cap for that parameter to 4gb?

    FB Help Center article: https://www.facebook.com/help/215726848451641?helpref=faq_content

    Thank you for all your hard work!

    4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. reverse telecine

    please add reverse telecine! This is a needed function and it forces me to go outside of Creative Cloud to address it.

    4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Disable (Mute) effects

    Allow users to disable (Mute) effects for video & audio separately, without affecting video and audio transitions.

    This would eliminate the need to manually search and remove effects for renders for audio mixing, color coloring, or Visual Effects services.

    With the Fx button muted on a project timeline, this ability is by-passed. when exporting both inside of Premiere Pro and Media Encoder.

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Basic Audio Remuxing Capability

    It would be awesome to be able to add/remove/replace audio streams without having to use other apps.

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. BUG: stereo audio mixdown stripping channels

    If I provide AME with file that contains 4 channels of audio, when it exports it to H.264 with a stereo audio channel, it strips out channels 3 and 4 instead of mixing them down into channels 1 and 2 as expected. The help file for Media Encoder says "If you choose fewer channels than are in the master track of a sequence or project, Adobe Media Encoder downmixes the audio"

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Interpret footage while exporting in Media Encoder

    Some people prefere to change framerates without interpolation, so that no frames get duplicated or deleted. It would be nice if Media Encoder could offer this feature like premiere does on import

    3 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. AME 2019 Not Handling Alpha Channels properly during export

    Encountered an issue today on multiple machines running MacOS Mohave and the latest version of Adobe CC 2019. Timeline in premiere has a ProRes4444 file with an alpha channel on top of another footage file. It looks normal in premiere, and even looks correct in the preview window in Media Encoder. However, when rendering, I can see in the render preview window that the alpha channel footage is being rendered as having a black backdrop. This occurs in the rendered file as well.

    The settings I was using are a modified form of the standard Vimeo 1080p H.264 preset. Settings…

    3 votes
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  11. 3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Encoding bitr rate is below the setting

    BUG: Bitrates of exported files are significantly lower than the bitrate settings. Setting a Constant Bit Rate of 20Mbps yields a bitrate of 4.3Mbps on the finished file. The quality of the image is irrelevant as many media outlets have minimum bitrate requirements for deliverables.

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Fix whatever causes effects to render differently than they do in After Effects

    In Media Encoder 2018 I've noticed some effects, like Particular are rendering different than they do in an After Effects render, like there are way more particles.

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. BUG: Media Encoder Sequence Renders Super-imposed Elements as Upper Field Only

    If I have a super-imposed element (with transparency) in a sequence that is sent to Media Encoder...e.g. a lower third, the result is that the lower third graphic only shows up on the upper field. If I choose to render directly from within Premiere, the output is correct (on both fields). It only occurs when sending the job over to Media Encoder.

    Specifically I found this to be present in lower thirds generated from After Effects and imported as Graphics Essentials. I also found it when a black mask was drawn over top of a jpg.

    Sony XDCAM 422 1080-60i…

    3 votes
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  15. Can't output a gif from a video without artifacts

    Set to match source quality and it outputs garbage. Use to work before the update...

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Parallel transcoding when using watch folders

    When multiple users start transcoding processes the second user who started his transcoding has to wait till the first one is finished. It would be great if multiple transcoding tasks could be worked on simultaneously.

    2 votes
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  17. Warn if proxy preset being used (Audio Bitrate mismatch) will be a mismatch

    Not once have it encoded a proxy from a preset just to have the audio not match the footage audio bitrate. You could make a verifier that looks at the videos to be converted to proxy (when right clicking > create proxy) in premiere to check that the preferred proxy to be used will comply with the project bitrate.

    in another words, make sure the user picks a proxy preset that matches the current project audio in premiere.

    2 votes
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  18. Media Encoder does not apply Lumetri Effects to render... please fix

    Media Encoder does not apply Lumetri Effects to render... please fix

    2 votes
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  19. Any time the Global FX are turned off in Premiere Pro, I want a warning before I encode the project.

    Any time the Global FX are turned off in Premiere Pro, I want a warning before I encode the project.

    2 votes
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  20. Fix the LUT selection, PLEASE. Or make some sort of batch process for it.

    Impossible to select a LUT in the dropdown menu of AME.
    Nor to install additional ones for that matter.
    (A quick look to the LUT folder it seems their own .cube LUT don't show). Even if I convert my LUT to .itx : it won't work.

    I can't batch process a project lut --or any technical lut, within AME.
    So please, at least give us a workaround because it's making AME and watch-folders completely useless for my use.

    I also see this problem has been raised several times over the years, and no fix in the horizon...

    2 votes
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