Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. BUG: Xiaomi Yi files will not import on v14

    They are mp4 h264 files, I've tried renaming to .mts and .avi, and clearing cache, no dice. This issue happens on both premiere and media encoder. I reverted back to Media Encoder 13.1.5 and it works again.

    1 vote

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  2. BUG: mp4 files won't play in Windows 10 or 7 players

    I'm rendering a project for a pro video house from 1080i, 29.97 to mp4 level 4.1 at various bitrates.

    Windows refuses to play the resulting files. VLC Media Player will. What's up?

    I don't own copyright on this, but for 15 seconds let's call it "Fair Use."

    1 vote

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  3. BUG: mp4 files won't play in Windows 10 or 7 players

    I'm rendering a project for a pro video house from 1080i, 29.97 to mp4 level 4.1 at various bitrates.

    Windows refuses to play the resulting files. VLC Media Player will. What's up?

    I don't own copyright on this, but for 15 seconds let's call it "Fair Use."

    1 vote

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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  4. problem with hevc 10bit 4:2:0 footage (mavic 2 pro)

    New Media Encoder 2019 13.1 built 173 refuses to open Mavic 2 pro footage (see attached screens).
    The same file successfully imports by Premiere Pro.
    I created a proxies for that file with before the last update without any problem.

    1 vote

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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  5. Media Encoder fails to open perfectly good H.264 files.

    Media Encoder won't open some H.264 files that open just fine in QuickTime Player and IINA. Example attached.

    1 vote

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  6. add the adobe acrobat reader version 8 or 9 app to the chrome web store

    good

    I would like you to add the adobe acrobat reader version 8 or 9 app to the chrome web store to view documents in PDF format as it has the utility of saving progress.

    thank you

    Diego Almonte

    1 vote

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  7. Setting to create MXF files for Avid

    You can create an OP1A MXF file, but it is not compatible with Avid Media Composer. Need an Avid MC compatible file setting so the files can be dropped into a bin and run directly (not drag and import).

    1 vote

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