Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. HEVC Video doesn't work in CC 2019 Trail Version despite it being in the Release Notes

    HEVC Video doesn't work in CC 2019 Trail Version despite it being in the Release Notes

    4 votes

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    1 comment  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  2. Animated GIF Quality Slider does not affect resulting file size or quality

    I'm rendering short h264 (.mp4) files and the resulting Animated GIF files are much larger in size. When I re-render with various quality settings, there's no change in the resulting file size or quality.

    4 votes

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    2 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add HAP codec family to export options

    With the removal of Legacy Quicktime codecs, I can't export HAP from the latest Media Encoders.

    This is an open source codec. Please add it.

    5 votes

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    2 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  4. h.265

    H.265 encoding not available in windows 10 paid version. Mac version t appears

    2 votes

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  5. Transcoding to Avid MXF Atom Media

    Being able to transcode media to Avid MXF Atom media would be handy. We currently run Premiere and Avid suites so being able to link them up this way would be great.

    3 votes

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  6. Setting CBR doesn't use the chosen data rate. Files are much too small

    Setting CBR for encoding mp4 h264 files doesn't use the chosen data rate. Files are much too small tried AME cc17 and 18

    2 votes

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  7. Please Add .MKV Conversion too Will be a lot helpfull

    Have to use some other Converters for MKV conversion and that software are not Trust Worthy ..Please Add this Support in Adobe Encoder ...

    27 votes

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    9 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  8. Render Fails When Rendering H.265 Directly from Premiere

    Hello! I've been having trouble for the last few months when rendering Premiere projects as h.265 files. My premiere/media encoder is currently up to date, but this same thing happened in the last versions as well.

    Basically, when I export premiere projects using the h.265 codec it often fails before the render finishes. Here is what gets written to the error file:


    • Encoding Time: 13:59:45
      07/26/2018 12:09:58 PM : Encoding Failed


    Export Error
    Error compiling movie.

    Render Error

    Render returned error.

    Writing with exporter: HEVC (H.265)
    Writing to file: \?\E:\AVE0 Temp\FurryComputer\redner1.mp4
    Writing file type: HEVC
    Around timecode: 00:09:10:36 - 00:09:10:44 …

    6 votes

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    1 comment  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  9. HEVC Codec error

    I currently manage over 400 Macs with Adobe Media Encoder installed and I am seeing the following error when trying to import files that use the HEVC codec on around 60% of these machines.

    All machines are configured exactly the same and have the following setup
    MacOS 10.12.6
    AME 12.1.1 (Build 12)

    The exact error message I get is attached

    4 votes

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    2 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  10. Convert variable frame rate to constant

    smart phones are variable frame rate- if you want to be able to edit with this footage it has to be constant frame rate- hand brake does this for free but you have to choose one file at a time and its slow-

    8 votes

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    3 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  11. PP & AME 12.1.2 broke support for YI 4K+ 60fps

    AME 12.1.2 is ignoring 4K 60fps files from the YI 4K+ Still works in 12.1.1

    And Premiere Pro 12.1.2 says "The importer reported a generic error" on one system, and another records a series of events:

    A low-level exception occurred in ImporterMPEG (Importer:39)
    A low-level exception occurred in ImporterQuickTime (Importer:57)
    A low-level exception occurred in ImporterQuickTime (Importer:39)

    (Oh and thanks in advance for adding that copy button to that Events windows for the next version..............Adobe......)

    5 votes

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    8 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add ProRes RAW support so that we can at least transcode to 422.

    We shot a film in ProRes RAW at the University I teach at and ended up having to do this janky workflow with FCPX to edit the files in Premiere. It would have been nice to, at the very least, throw the footage into Encoder to transcode RAW to ProRes 422. (like I have to do with the new Panasonic 422 10bit files). Thanks!

    4 votes

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  13. Adobe Encore (stopped development in Adobe CS6) does Blu-ray audio/video multiplexing and Blu-ray authoring. What current software does it?

    Now dormant Adobe Encore does Blu-ray audio-video multiplexing and Blu-ray authoring. What CURRENT software does this? Apparently it's not Adobe.

    3 votes

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  14. Output JPEG 2000 Sequence in XYZ Colorspace

    Nothing to describe, it is basically that: Output JPEG 2000 Sequence in XYZ Colorspace

    5 votes

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  15. 2 votes

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  16. On MXF file, let use the H264 compression setup ...

    On Op1a MXF preset,
    add the capability of use H264 setup compressor ...

    3 votes

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  17. AVI support

    Please add support for avi formats. Some of my devices save the recordings in avi formats and I lose quality when converting :(

    6 votes

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  18. PROPER color profile and bith depth handling!

    You can't work professionally with AME unless you implement proper color profile rendering and comprehensive (!!!) bith depth handling!

    Especially coming from AE, how would you export to a digital intermediate, if you can't export something MORE than 8 bit, and Rec.709? It's just embarassing for Adobe.

    — I just come from having a nightmare experience on my last job... Had to use FFmpeg to get a reasonable 10 bit broadcast format, that still contained all the color information. That is a FREE app that got the job done, compared to the PAID Media Encoder...

    10 votes

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  19. flac

    Supporting audio file conversion from .flac to other files types and vice versa

    22 votes

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    5 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  20. animated gif

    enable Animated GIF encoding on MacOS version of AME

    4 votes

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