Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Add QuickTime Reference file support again!

    This was an absolutely superfast workflow for exporting from Avid.
    Really easy and time saving. Avid even still offers QuickTime reference export in version 2019.9.

    11 votes
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    6 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  2. BUG!!! Prores limited to 60fps in Media Encoder 2020

    Prores is limited to 60fps in Media encoder 2020. Must be corrected ASAP.

    8 votes
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    1 comment  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bring back .mov support please

    I agree that .mov is outdated, but it is still a very typical format that drops in from time to time. Support for old formats is really really usefull, one never knows when they pop up. And it's stressfull to have to jump to free softwares like handbrake to get the job done

    4 votes
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    1 comment  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  4. AME 2020 fails on encoding 4K HEVC(H265), in AME 2019 it works fine

    Today I repeatedly tried to encode a 4K HEVC(H265) file, and I got very quick fails with error code 7 (Out of Memory). Checked save locations, memory usage, disk cache, etc. Closed AME2020, reopened, etc.
    Then I reinstalled AME2019, and it worked like a charm.

    So it's a new bug, I guess...

    3 votes
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    4 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add in FLV export support. It's an Adobe product so seems bizarre it's been removed.

    Animate assumes FLV encoding is available then ME reports it can't be done when choosing a file to convert. Re-instate this functionality please.

    2 votes
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  6. BUG: mp4 files won't play in Windows 10 or 7 players

    I'm rendering a project for a pro video house from 1080i, 29.97 to mp4 level 4.1 at various bitrates, from either Premiere or queuing to Media Encoder (same results).

    Windows refuses to play the resulting files. VLC Media Player will, however. I've tested on three computers and three versions of Media Encoder. In the oldest version (2019), low bitrate files would play in Windows, but with two newer versions none do. So what's up?

    I don't own copyright on this, but for 15 seconds let's call it "Fair Use."

    2 votes
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  7. audio track Selection

    We have alot of masters that has 5.1 and 2.0 Mixes on them. When we have to export an H.264 for exemple with only the 2.0 mix on it we have to open premiere and select only the 2.0 mix. Could you make available the selection of wich audio track could be selected for the output in Media Encoder?

    Thankyou

    2 votes
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  8. BUG: "Match Source" resizes video

    When trying to encode a 4920x180 source into an MP4 using "Match Source" preset, it resizes the video down to 4096x180 (adding black bars on top and bottom). "Match Source" should respect the original size.

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  9. 3 votes
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    1 comment  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  10. Embed captions in more formats

    You can currently only embed closed captions into Quicktime MOVs. This needs to be expanded so you can also embed captions in MPEG-2 (PS & TS) and MP4 formats. You can currently do that in Apple Compressor, but not Media Encoder.

    2 votes
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  11. BUG: mp4 files won't play in Windows 10 or 7 players

    I'm rendering a project for a pro video house from 1080i, 29.97 to mp4 level 4.1 at various bitrates.

    Windows refuses to play the resulting files. VLC Media Player will. What's up?

    I don't own copyright on this, but for 15 seconds let's call it "Fair Use."

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  12. BUG: mp4 files won't play in Windows 10 or 7 players

    I'm rendering a project for a pro video house from 1080i, 29.97 to mp4 level 4.1 at various bitrates.

    Windows refuses to play the resulting files. VLC Media Player will. What's up?

    I don't own copyright on this, but for 15 seconds let's call it "Fair Use."

    1 vote
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  13. XDCam MXF format and stereo sound

    I tried to do custom export preset for XDCam MXF format with stereo sound and failed. I made this preset for our Final Cut X users easily with Compressor but when I tried to do the same with Media Encoder Preset Manager I failed. It would be nice if I'll have an option to make MXF presets with custom audio settings.

    2 votes
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  14. Fix bug when exporing MP4 - Audio falls around 10ms out of sync

    This seems to be the same problem others have had described here:
    https://forums.adobe.com/thread/2285436

    When exporting to H.264 in MP4 the audio falls around 10ms out of sync. Very confusing. All other formats seem to be fine. I have even exported to ProRes 422 HQ, then taken that file directly into AME and the audio was off. See the picture attached, where the first track is video, second track is correct audio exported from sound studio and third track is the mp4 exported, with sound out of sync. We have tried many different settings, but the fact that it works with…

    2 votes
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    1 comment  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  15. transparent GIF in media encoder

    Please add an option to render transparent GIF in media encoder. currently media encoder doesn't export transparent GIF.

    5 votes
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    2 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  16. WHY DID YOU REMOVE SUPPORT FOR MKV FILES??!!!

    Why would you remove support for mkv files in the latest version??

    OBS on windows records to mkv files and many people use it for screen captures, mkv is the recommended file type in OBS because it will save the file to the drive even if OBS crashes; MP4 will not do that.. So now I can't import ANY screencaptures I've done into Premiere Pro, or Media Encoder............................. This is extremely frustrating.

    At the very lease Media Encoder should be able to convert it to a format that Premiere will be able to use.

    We live in a time where…

    3 votes
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    0 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  17. Encode Chapter Markers into H.264

    Please add the option to encode chapter markers directly into an H.264 video file.
    I tried to use the H.264 Blu Ray option but the Chapter Markers get encoded into a separate file.

    I would like to see a checkbox like "include Chapter Markers in movie file". With the functionality, that if one was to click it, the chapter markers would get baked into the mp4 file.

    I definitely know this is possible for FCPX has a similar option, however, I don't like exporting my projects first from Premiere, importing them into FCPX, adding the chapter markers there and then…

    2 votes
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    1 comment  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  18. Webm support

    Has webm is becoming an important video format for the web.
    It would be nice Media Encoder support it (from and to).

    88 votes
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    11 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  19. Plugins for extra formats / legacy formats

    Currently a lot of us are confronted with the stopped support for old Quicktime formats (especially Animation/Lossless with deltaframes). In our case, we have quite an archive with assets that we would like to be able to reuse some day.
    How great would it be when Adobe or a third party could add support to Media Encoder to make sure that old formats can be transoded to whatever future format. (a bit VLC-ish, but very welcome).

    4 votes
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    1 comment  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  20. PAL Specification is wrong

    Why does the same mistake with the PAL format specification repeat for several generations of your product? Why PAL you have a different pixel aspect ratio than it actually is? This constantly creates problems in the work! We make videos in Full HD format, and then create a master for the air, including in the PAL format. Full HD 16x9 Square Pixels = 1920x1080. PAL Widescreen 16x9 square pixels = 1024x768. PAL Widescreen non-square = 720x576. 1024/720 = 1.4222, not 1.4587, as indicated in your programs, and therefore you always have to artificially edit these values with your hands and…

    4 votes
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    6 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
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