Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Allow the user to set options for after the encoding queue is complete (restart, shutdown, sleep, close Media Encoder, etc.)

    Considering how long rendering/encoding/conversions can sometimes take, it'd be fantastic to allow the user to set an option for what happens after the queue is complete.
    There should be no need to have your computer running all night when Media Encoder finishes the queue two hours after you call it a night.

    36 votes
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    9 comments  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. Vimeo: Cannot connect

    Cannot connect to Vimeo in the Publish tab of the export settings window (Premiere Pro and Media Encoder). Posting in Media Encoder uservoice, since Vimeo shows that as the connection.

    I was connected and published okay after update to PR 14.1.0. In response to the forum thread below, I Signed Out in PR, and was unable to connect. See my post there.

    https://community.adobe.com/t5/premiere-pro/can-t-log-into-vimeo-upload-directly-to-vimeo-from-premiere-cc/m-p/11138281#M271557

    Stan Jones

    22 votes
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    15 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Media encoder files rendered from AE have a gamma shift. Contrast is washed out. Please FIX IT ASAP

    Media encoder files rendered from AE have a gamma shift. Contrast is washed out. Please FIX IT ASAP.

    2 votes
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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. BUG!! Since the last update 14.1 i can't use Media Encoder in Windows

    Even I returned to previous versions and it's the same, I unistalled it and the same... I can't use Media Encoder anymore. Can't load any Comps even from differents files of After Effects...

    I don't know what else can do...

    Please Fix it ASAP.

    16 votes
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    11 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. BUG!!! Prores limited to 60fps in Media Encoder 2020

    Prores is limited to 60fps in Media encoder 2020. Must be corrected ASAP.

    44 votes
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    31 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  6. Switch off computer after encoding is finished

    I often put a list of files to render in the render queue so the computer will work in the night.
    I want media encoder to shut down the computer when the encoding is finished, so I will save energy and I don't hear the computer noise in the night

    21 votes
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    1 comment  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  7. Export multiple videos at the same time

    Export multiple videos at the same time i.e. two or more

    3 votes
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    1 comment  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Export multiple videos at the same time

    Export multiple videos at the same time i.e. two or more

    3 votes
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    1 comment  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  9. AV1 Encoder Support

    Implement next generation (royalty free) encoder from AV1 within Adobe Media Encoder. Several implementations are out, however it would be great if CC 2020 would make it more user-friendly in their AME GUI. Moreover, an adoption of the AVIF format for digital picture media across their other solutions would be welcomed as well.

    4 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. .mts file import error in cc 2020

    worked just fine in a previous version.

    2 votes
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    3 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add option to copy video to additional location after encode is completed

    This software is called media ENCODER so technically this doesn't really fall under it's rubric but, since one can queue multiple encodes to different locations it would also be helpful to have post encoding options such as the ability to copy a finished job to multiple locations, this allows one to automatically output to all needed locations, but also avoid unnecessary re-encoding. It's just a convenience thing.

    I am often encoding to an external drive to be used as a delivery medium, but that is not the location that will be used for archiving of the project. A given encode…

    8 votes
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    1 comment  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Errors and crashes when rendering with Media Encoder

    Hi.
    First: Exporting my clip directly from Premiere Pro works.
    But using Media Encoder causes crashes and a strange error within the clip (see attachments). The insert was cut on the upper side (1st pic, 2nd pic shows, how it should be)

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Errors and crashes when rendering with Media Encoder

    Hi.
    First: Exporting my clip directly from Premiere Pro works.
    But using Media Encoder causes crashes and a strange error within the clip (see attachments). The insert was cut on the upper side (1st pic, 2nd pic shows, how it should be)

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. PREVENT ADOBE PRODUCTS FROM STEALING FOCUS

    It's simple: please stop allowing your programs to steal focus from one another (or anything at all for that matter). How many times a day when working in Premiere do I click "ctrl-m" to export a clip or video, then continue my work on the timeline in Premiere only to have Adobe Media Player STEAL FOCUS when I don't care AT ALL that it is importing something into its queue. I know it's importing. I requested that. DO IT IN THE BACKGROUND. There is NO REASON WHATSOEVER to interrupt my continued work just to make me WATCH THE IMPORT PROGRESS.…

    7 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Multiple GPU renderer

    It's so difficult to adobe enable a Media Encoder (with Premiere and After effecs) to use Multiple GPU??? Why is it so hard? DaVinci uses it, and I actually think seriously to change my workflow for Resolve Studio. I am not happy or satisfied with the performance of the Adobe CC package, for some years I have suffered from lack of performance.

    5 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bug: Adobe Media Encoder is shifting color when rendering to h264 codec MP4

    After Effects and Adobe Media Encoder 2020 are rendering h264 codec MP4s too bright. The colors are washed out slightly and what I'm assuming is a gamma shift. I'm using Windows 10, After Effects v17.1.4, Adobe Media Encoder v14.4, and Nvidia driver 451.77.

    This issue does not exist on After Effects 2019 and Adobe Media Encoder 2019. The MP4s look as you would expect, using identical settings for export.

    One additional finding was that using After Codecs plugin, I'm able to export an MP4 using the x264 codec and the colors are correct. That is also using AE and AME…

    2 votes
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    2 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow same file output location settings as in Lightroom

    In Lightroom export I can set "Same folder as original file" and put custom named subfolder there. It would be awesome to include this settings in presets. Since I export a lot of videos, I have to manualy set all of the outputs into "/Renders" folder, not in "/CompName_AME" folder and in settings I can only set fixed location, which is not based on project location.

    2 votes
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    0 comments  ·  Presets  ·  Flag idea as inappropriate…  ·  Admin →
  18. Fix the hot pile of garbage that is Media Encoder

    After exporting a batch with identical settings, and having one item fail & the others print successfully, I spent considerable time troubleshooting. I was given error code 7, and after lots of research, the only viable answer I found was 'roll it back to 2019'. This is not a fix. I decided to restart the program- that was a bad idea. It kept encountering an unexpected error, and quitting during launch.

    I have spent the last 8 hours trying to get media encoder to open. It was getting stuck trying to load a premiere plugin from a non-existent folder within…

    2 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. BUG - Multiple Outputs from Single Source File Fails / Is Inconsistent

    Trying to export two versions / sizes to H264 MP4 from a source 1080p ProRes file. I'm using CUDA accelerated Mercury Playback Engine. AME behavior is inconsistent. First attempt resulted in one of the two desired outputs being completed successfully, with the second output failing without an error.

    Tried switching to CPU Mercury Playback Engine, re-added file to the queue, set desired outputs, but this time both output files failed to render. No error, just failed.

    I switched back to CUDA accelerated, re-added file/outputs, and this time both files output successfully.

    I'm on Windows 10 Pro, with an AMD Threadripper…

    1 vote
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. Error code: -1609629695 - again and again...

    since this morning...

    Export Error
    Error compiling movie.

    Render Error

    Render returned error.

    Writing with exporter: H.264
    Writing to file: \?\F:\PROJECTS\1030\CAPTIONS\OC.mp4
    Writing file type: H264
    Around timecode: 00:03:39:04 - 00:03:40:16
    Rendering at offset: 219,160 seconds
    Component: H.264 of type Exporter
    Selector: 9
    Error code: -1609629695

    why does it happen? why not before? the workstation hasnt changed in its configuration. There only have been adobe updates.

    changing renderer, removing preview files and "turning it on and off again" wont fix the problem. There needs to be a fix for this problem

    4 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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