Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Media Encoder hanging during transcode

    There is a bug that I have yet to see explained exactly the same as I am experiencing it. I'm trying to transcode some MP4 h.264 files into a higher compressed h.264 file to better fit in it's playback medium. I thought the issue was the computer going to sleep pausing the render, even though that should not have been the case.
    -Fresh install of Windows 10 1809
    -drop multiple mp4 files into AME, hit start and it will go for a while.
    -after a few minutes it stops rendering. No error, no immediate crash. Just no movement, no change…

    6 votes
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    6 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. Media encoder takes twice as long to encode a premier pro sequence than exporting it from premier pro directly

    Adobe media encoder does not utilize my systems performance when encoding a premier pro sequence, thus taking a lot longer than it should.

    When i export a sequence straight out of the premier pro software, the software utilizes all my recourses and takes about 45 mins to endode whereas AME takes 9 hours to encode that same sequence using about 20% CPU with spikes!

    8 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Fix errors in H264 Blu Ray encoded files - AME 2018

    This is an observation of problems with AME 2018 exports after many hours of paintstaking work late at night to try to produce a H264 Based Blu Ray disc through Encore 6, but I suspect other authoring SW would have same issue.

    I know Encore 6 is a legacy product and out of support - but AME version 2017 encoded H264 blu ray files which always worked fine.

    There is also a thread on Encore Community Forums about this issue where other people have found same problem as well.

    Today I see no way to produce a Blu Ray H264…

    37 votes
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    38 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. Make Media Encoder faster!!!

    Just make it faster. 22 h for a 6 min video is so so so so frustrating.

    10 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Improve Media Encoder Performance vs Premiere Pro

    Please improve Media Encoder performance. Rendering via Premiere Pro takes on a specific project 1 Hour. Exporting via Media Encoder takes 3 - 5 Hours. Please fix this. I have searched the internet and there are many people experiencing bad performance in AME compared to Premiere Pro.

    8 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. Freezing when encoding proxies. Hang and need a cold boot.

    Well done Adobe with breaking something on each update.

    I was encoding h.265 4K 50p video to Quicktime Cineform proxy under Windows 10.

    Last update that was a big mess up on Premiere Pro and now it f***s up even in the first step. You know people work for living with your tool right? This is not funny.

    Do we need to wait for another 2 months for a proper update (while you may be f***ing another things up like system freeze on importing files or such)?

    4 votes
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Interpret footage while exporting in Media Encoder

    Some people prefere to change framerates without interpolation, so that no frames get duplicated or deleted. It would be nice if Media Encoder could offer this feature like premiere does on import

    2 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Let us batch change render settings, please!

    Adobe media encoder sorely need the ability to batch change render setting presets on all videos selected.
    Example: Let's say I want to render 100 video from After Effects and send them to AME, then it chooses the last used render setting by default when loaded into AME. If I want to change I have to manually (!) add new render settings/preset to Every single of the 100 videos and then manually (!) delete the previous setting so I don't render each video two times. Also it automatically makes new names for the new video setting I added so I…

    6 votes
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    2 comments  ·  Presets  ·  Flag idea as inappropriate…  ·  Admin →
  9. 4 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. 2 votes
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    1 comment  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  11. Generating timecode

    In the effects section it is not possible to choose 23,976 fps with the option generate timecode. Is it a bug or a feature? :-)

    3 votes
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    3 comments  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. MATCH SOURCE AUDIO BUTTON

    Please make it an option to either bypass audio compression, or match the source file's number of tracks so that we don't need to adjust how many tracks for each individual file for larger projects. Take a page out of Apple's compressor for this please.

    2 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Your latest Premiere Pro update has "rendered" Media Encoder useless.

    Renders that once took an hour now take (huh?) 66 hours. After your latest update of Premiere Pro (May 2019), media encoder takes forever to render.

    7 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Media Encoder reduces CBR on software mode

    When encoding in software mode at 40 Mbit/s CBR, the encoder roughly halves that number (20,3 Mbit/s) even though it should be set to 40 Mbit/s.
    When doing the same thing using the hardware encoder, the bitrate is a solid 40 Mbit/s.
    This seems like a significant bug, particularly when encoding 4K video, since the hardware encoder can't handle bitrates above 60 Mbits/s.

    2 votes
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    1 comment  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. Preferences: determine default transcode/export preset from MediaEncoder for any source's incoming file

    Predetermine the output of MediaEncoder (ME) via "Preferences": ME is not only useful in the Adobe's App ballpark but also very welcome on already delivered files that need to be transcoded. Well, there is a "default destination" one can determine in the settings but there is no "default transcode" to set before one brings in files from an external source (let's say EVS ProRes(HQ) off a multi-cam recording or even an H.264 off any drone) and pre-determine the output setting.
    This should be available in the settings of ME!

    2 votes
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    1 comment  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Fix bug when exporing MP4 - Audio falls around 10ms out of sync

    This seems to be the same problem others have had described here:
    https://forums.adobe.com/thread/2285436

    When exporting to H.264 in MP4 the audio falls around 10ms out of sync. Very confusing. All other formats seem to be fine. I have even exported to ProRes 422 HQ, then taken that file directly into AME and the audio was off. See the picture attached, where the first track is video, second track is correct audio exported from sound studio and third track is the mp4 exported, with sound out of sync. We have tried many different settings, but the fact that it works with…

    2 votes
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    1 comment  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  17. Failure

    I believe we can all benefit from having a nice sound effect that indicates when a Render has Failed or Completed successfully.

    It is incredibly frustrating to come back to my computer to see that devilish Red 'X', shamelessly telling me that AME decided to spontaneously abort mission without warning. Now this is, obviously, very frustrating and can ruin your entire mood and workflow. But, what if it didn't?

    What if there was a little more satisfaction in successfully rendering a composition? Now here me out, I'm sure most of us have played a game or two at some point.…

    7 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Why does the CPU continue to work when the rendering has been finished?

    After rendering of a video has been finisched one CPU-core has full load all the time until I close the the Media Encoder CC 2018 completely.

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. Media Encoder crazy slow since CC2019

    This is a general observation rather than a specific request, but ever since the CC2019, ME is really sluggish. Things that are now taking ages and/or just plain crashing:

    - Opening the app
    - Dragging a mov in to the queue
    - Selecting the preset
    - Selecting the size
    - Unchecking the linked ratio box
    - Changing 1 pass to 2 pass
    - Selecting output location.

    So yeah basically everything takes three times longer than it used to. What happened!?

    (Windows 10, 32gig ram, Geforce 680M, no problems before update)

    21 votes
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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. BUG: Long transcodes from DV to ProRes results in large chunks of skipped video

    I'm seeing a tremendous number of problems on long transcodes with camera cuts in the dailies. I'm working on a doc feature including a lot of Hi8 and MiniDV tapes. The source tapes are captured in long chunks, often over an hour. Within this are camera cuts, crash recorded blank tape spots, etc - the usual amateur issues. The source clips are all perfect on import. However, most of the transcodes (to ProRes 1080 @23.98) have serious problems as follows:

    - clips can be truncated, i.e. can be 30 mins or more shorter than source clip.
    - clips have internal…

    3 votes
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    5 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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