Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Media Encoder hanging during transcode

    There is a bug that I have yet to see explained exactly the same as I am experiencing it. I'm trying to transcode some MP4 h.264 files into a higher compressed h.264 file to better fit in it's playback medium. I thought the issue was the computer going to sleep pausing the render, even though that should not have been the case.
    -Fresh install of Windows 10 1809
    -drop multiple mp4 files into AME, hit start and it will go for a while.
    -after a few minutes it stops rendering. No error, no immediate crash. Just no movement, no change…

    3 votes
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    6 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. Fix errors in H264 Blu Ray encoded files - AME 2018

    This is an observation of problems with AME 2018 exports after many hours of paintstaking work late at night to try to produce a H264 Based Blu Ray disc through Encore 6, but I suspect other authoring SW would have same issue.

    I know Encore 6 is a legacy product and out of support - but AME version 2017 encoded H264 blu ray files which always worked fine.

    There is also a thread on Encore Community Forums about this issue where other people have found same problem as well.

    Today I see no way to produce a Blu Ray H264…

    37 votes
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    37 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Make Media Encoder faster!!!

    Just make it faster. 22 h for a 6 min video is so so so so frustrating.

    6 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Let us batch change render settings, please!

    Adobe media encoder sorely need the ability to batch change render setting presets on all videos selected.
    Example: Let's say I want to render 100 video from After Effects and send them to AME, then it chooses the last used render setting by default when loaded into AME. If I want to change I have to manually (!) add new render settings/preset to Every single of the 100 videos and then manually (!) delete the previous setting so I don't render each video two times. Also it automatically makes new names for the new video setting I added so I…

    4 votes
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    2 comments  ·  Presets  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow more than the default 5 seconds when encoding a still image to an movie

    Currently AME defaults to 5 seconds when encoding a jpg to an movie in a batch mode. Any way we could develop over the 5 seconds.

    2 votes
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    4 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Broken Dynamic Link Connection (v16)

    Ever since updating to the 2019 version of Creative Cloud, the Dynamic Link Server in Media Encoder is unable to connect when attempting to export AE compositions. In After Effects, the compositions don't transfer through the render queue or "Add to Media Encoder Queue" options. The only way to export is to select the comp through Media Encoder's media browser. Even through that, the compositions are not updated to recent changes even though the AE file has been saved.

    Working on a 64GB iMac with macOS High Sierra with newly updated CC software.

    19 votes
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    13 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  7. Failure

    I believe we can all benefit from having a nice sound effect that indicates when a Render has Failed or Completed successfully.

    It is incredibly frustrating to come back to my computer to see that devilish Red 'X', shamelessly telling me that AME decided to spontaneously abort mission without warning. Now this is, obviously, very frustrating and can ruin your entire mood and workflow. But, what if it didn't?

    What if there was a little more satisfaction in successfully rendering a composition? Now here me out, I'm sure most of us have played a game or two at some point.…

    6 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. BUG: Long transcodes from DV to ProRes results in large chunks of skipped video

    I'm seeing a tremendous number of problems on long transcodes with camera cuts in the dailies. I'm working on a doc feature including a lot of Hi8 and MiniDV tapes. The source tapes are captured in long chunks, often over an hour. Within this are camera cuts, crash recorded blank tape spots, etc - the usual amateur issues. The source clips are all perfect on import. However, most of the transcodes (to ProRes 1080 @23.98) have serious problems as follows:

    - clips can be truncated, i.e. can be 30 mins or more shorter than source clip.
    - clips have internal…

    2 votes
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    5 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. When sequencing two Gear 360 dual-fisheye videos AME injects VR Metadata even though "Video is VR" checkbox is not selected.

    See This wasted a whole day of rendering because even though I visually verified that the "Video is VR" checkbox was unselected, it still rendered with VR metadata.
    Steps used to recreate:

    1. Take two Gear 360 (2016) videos and drop into AME. See droptostitch.png
    2. Verify that Export Settings->Video->"Video is VR" is unselected without making any changes.
    3. Observe that the video is set to render as "Match source - high bitrate". At this point if left to render it will render with the "Video is VR" metadata injected. See result.png
    4. To fix this issue you currently have…

    2 votes
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    2 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Numbering for Renders videos

    Sometime you have a lot of videos to render and different version also so you want to know how many videos you are rendering and how many remaining to complete. Therefore, it's much better to have numbering in the left side than counting manually

    2 votes
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    1 comment  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Media Encoder crazy slow since CC2019

    This is a general observation rather than a specific request, but ever since the CC2019, ME is really sluggish. Things that are now taking ages and/or just plain crashing:

    - Opening the app
    - Dragging a mov in to the queue
    - Selecting the preset
    - Selecting the size
    - Unchecking the linked ratio box
    - Changing 1 pass to 2 pass
    - Selecting output location.

    So yeah basically everything takes three times longer than it used to. What happened!?

    (Windows 10, 32gig ram, Geforce 680M, no problems before update)

    16 votes
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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Tool set to specify naming conventions for image/exr sequence and multi-file exports

    Ability to modify naming conventions upon exporting image sequences and multiple files i.e. uniform amount of digits within the sequences frame number suffix. For example:

    EXR_Export_Frame_00001 ... EXR_Export_Frame_10000

    instead of the current default, which would export like

    EXR_Export_Frame_1 ... EXR_Export_Frame_10000

    The non-uniform digit amount in the sequence suffix creates problems when importing sequences with many frames into Nuke for example, as Nuke wants to group sequences based on how many characters are in their name rather than only reading the linear numerical sequence. Therefore, you would either have far too many read nodes OR have to batch rename the beginning…

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow custom fps for H264 videos

    for some reason H264 in AME is not able to spit out 16fps...Is there any good reason that it's not possible to have this limitation. We do online games and play out simulations and animation to preview as H264 videos, but have to render them with 15fps which is inaccurate and can cause problems.

    Let's set the fps setting free to accept any custom fps!

    2 votes
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    1 comment  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bug: Lumetri LUTs not available for creating Presets

    When creating an Encoding preset, not all the installed LUTs, that show in PP, appear in the Lumetri Look / LUT dropdown. Further, I have been unable to import 3rd party Panasonic LUTS using the "Select" option in the dropdown. Apparently, the only compatible LUTs are in a legacy .ITX format? As a result, I am unable to apply a simple V-Log-to-Rec709 LUT to dailies footage that I want to transcode for client use, nor am I able to add such LUTs when creating proxy files. None of the supplied LUTs appear to have been designed as technical LUTs to…

    10 votes
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    Under Review  ·  5 comments  ·  Presets  ·  Flag idea as inappropriate…  ·  Admin →
  15. Your latest Premiere Pro update has "rendered" Media Encoder useless.

    Renders that once took an hour now take (huh?) 66 hours. After your latest update of Premiere Pro (May 2019), media encoder takes forever to render.

    4 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. BUG: exported video has repeating audio

    There is an issue with my exports, in that whenever I export a video through from Premiere to Encoder, there is always a small glitch in which a small section of audio from earlier in the sequence repeats itself later on randomly, on top of the synced audio.

    I tried exporting it directly from Premiere but it always crashes.

    Anyone else experiencing this or know how to fix it? The workarounds are incredibly annoying and time wasting.

    2 votes
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    1 comment  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
  17. Improve Media Encoder Performance vs Premiere Pro

    Please improve Media Encoder performance. Rendering via Premiere Pro takes on a specific project 1 Hour. Exporting via Media Encoder takes 3 - 5 Hours. Please fix this. I have searched the internet and there are many people experiencing bad performance in AME compared to Premiere Pro.

    3 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Generating timecode

    In the effects section it is not possible to choose 23,976 fps with the option generate timecode. Is it a bug or a feature? :-)

    2 votes
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    1 comment  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
  19. We want better optimization for Multicore processores and cuda on Mac OS.

    Rendering times on multicore xeon machines is slow.
    Media Encoder is using only 20% of machine processing capacity.

    Also, cuda is not using the graphics card at all while rendering.
    And it's slower than using software only renderer.

    Can you please optimize your rendering engine to utilize our new fast mac machines more.

    29 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Save queue function for Encoder. So we can save on one machine and open up on more powerful rendering machine :-)

    Save queue function for Encoder. So we can save on one machine and open up on more powerful rendering machine :-)

    11 votes
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    3 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
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