Media Encoder

Welcome to the Adobe Media Encoder feedback page. Submit feature requests and bug reports to the Media Encoder team via this UserVoice site and see what ideas or issues other users have shared.

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For all other questions and discussions, visit the Media Encoder community forum.

How can we improve Media Encoder?

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  1. Fix errors in H264 Blu Ray encoded files - AME 2018

    This is an observation of problems with AME 2018 exports after many hours of paintstaking work late at night to try to produce a H264 Based Blu Ray disc through Encore 6, but I suspect other authoring SW would have same issue.

    I know Encore 6 is a legacy product and out of support - but AME version 2017 encoded H264 blu ray files which always worked fine.

    There is also a thread on Encore Community Forums about this issue where other people have found same problem as well.

    Today I see no way to produce a Blu Ray H264…

    28 votes
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      21 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
    • 15 votes
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        11 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Broken Dynamic Link Connection (v16)

        Ever since updating to the 2019 version of Creative Cloud, the Dynamic Link Server in Media Encoder is unable to connect when attempting to export AE compositions. In After Effects, the compositions don't transfer through the render queue or "Add to Media Encoder Queue" options. The only way to export is to select the comp through Media Encoder's media browser. Even through that, the compositions are not updated to recent changes even though the AE file has been saved.

        Working on a 64GB iMac with macOS High Sierra with newly updated CC software.

        14 votes
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          10 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
        • 39 votes
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            9 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
          • PAL Specification is wrong

            Why does the same mistake with the PAL format specification repeat for several generations of your product? Why PAL you have a different pixel aspect ratio than it actually is? This constantly creates problems in the work! We make videos in Full HD format, and then create a master for the air, including in the PAL format. Full HD 16x9 Square Pixels = 1920x1080. PAL Widescreen 16x9 square pixels = 1024x768. PAL Widescreen non-square = 720x576. 1024/720 = 1.4222, not 1.4587, as indicated in your programs, and therefore you always have to artificially edit these values with your hands and…

            4 votes
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              6 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
            • Media Encoder v13.0.1 Exporting gifs change all colours slightly. #FFFFFF changes to #FBFBFB

              When I export my After Efects composition as a gif with Media Encoder, it alters all of the colours in my file. White (#FFFFFF) changes to an off white (#FBFBFB) this is not a colour calibration issue as when opened in other programs the colours can be eyedropped and are completely different. Exporting as a video keeps all of the original colours, only gifs cahnge.

              6 votes
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                3 comments  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
              • We want better optimization for Multicore processores and cuda on Mac OS.

                Rendering times on multicore xeon machines is slow.
                Media Encoder is using only 20% of machine processing capacity.

                Also, cuda is not using the graphics card at all while rendering.
                And it's slower than using software only renderer.

                Can you please optimize your rendering engine to utilize our new fast mac machines more.

                16 votes
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                  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                • Webm support

                  Has webm is becoming an important video format for the web.
                  It would be nice Media Encoder support it (from and to).

                  51 votes
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                    8 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
                  • Media Encoder crazy slow since CC2019

                    This is a general observation rather than a specific request, but ever since the CC2019, ME is really sluggish. Things that are now taking ages and/or just plain crashing:

                    - Opening the app
                    - Dragging a mov in to the queue
                    - Selecting the preset
                    - Selecting the size
                    - Unchecking the linked ratio box
                    - Changing 1 pass to 2 pass
                    - Selecting output location.

                    So yeah basically everything takes three times longer than it used to. What happened!?

                    (Windows 10, 32gig ram, Geforce 680M, no problems before update)

                    7 votes
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                      1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add support for Nvidia's NVENC H.264/HEVC encoding

                      Add support for Nvidia's NVENC H.264/HEVC encoding to assist machines not equipped with Intel QuickSync

                      7 votes
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                        3 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
                      • A simple rotate function would be great! Often we convert phone footage, ant it needs to be rotated 90 degrees.

                        Pretty simple. Adding some rotate function to the crop function would be really helpful....and easy I imagine

                        26 votes
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                          5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • Please fix dynamic link server connection

                          No way to add AE files to ME...

                          5 votes
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                            2 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
                          • Save queue function for Encoder. So we can save on one machine and open up on more powerful rendering machine :-)

                            Save queue function for Encoder. So we can save on one machine and open up on more powerful rendering machine :-)

                            3 votes
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                              2 comments  ·  Batch Processing  ·  Flag idea as inappropriate…  ·  Admin →
                            • Media Encoder randomly slows to a crawl during even simple renders.

                              Media Encoder slows to a crawl during renders. No idea what causes it -- it could render one AE Or PP project fine, then the next time it runs the same project it is so slow that it needs to be stopped. Restarting seems to fix it for a while.

                              3 votes
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                                3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                              • Please Add .MKV Conversion too Will be a lot helpfull

                                Have to use some other Converters for MKV conversion and that software are not Trust Worthy ..Please Add this Support in Adobe Encoder ...

                                11 votes
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                                  2 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
                                • Open Captions do not render in Adobe Media Encoder when queued in Premiere - the Open Captions render when exported using Premiere directly.

                                  Bug report - Open Captions do not render in Adobe Media Encoder when queued in Premiere - the Open Captions render when exported using Premiere directly.

                                  Is there a work around please? Or a fix?

                                  9 votes
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                                    0 comments  ·  Render Queue  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Bug - Connecting to Dynamic Server takes forever, and often doesn't work at all.

                                    It's that simple. When I try to render projects I have created in After Effects, Media Encoder often hangs on "Connecting to Dynamic Server" for ages. It can often take multiple or even dozens of minutes to do this, and as far as I can tell, it's a complete lottery as to whether or not it will work.

                                    I'm very happy with the performance of Adobe Media Encoder... WHEN IT STARTS. I am not happy about spending dozens of minutes or even above an hour simply waiting to see whether or not it will start encoding something or if it…

                                    5 votes
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                                      1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                    • WebM support, please!

                                      It's super important for my project right now... If you could implement that, it would be amazing

                                      12 votes
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                                        1 comment  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Include a feature that allows me to add black to heads and tails to my in & out points and save it within the preset function.

                                        Include a feature that allows me to add black to heads and tails to my in & out points and save it within the preset function.

                                        6 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow Older Versions of Media Encoder to Be Installed

                                          Adobe removed the ability to install older versions of Media Encoder. This is unacceptable, especially when businesses rely on features that were stripped from the newest release of Media Encoder. When our version bugged out and wouldn't pick up the license, I attempted to uninstall and reinstall, just to find out that there was no way to reinstall.

                                          Please restore older version installations. I don't care about the Dolby being removed.

                                          5 votes
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                                            3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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