The Setting: I am a motion designer that has made a Mogrt template in After Effects for an Editor to use on long form content in Premiere. in AE, I animated an Intro and Outro for the template and created protected regions around the keyframes and the beginning and end of the comp. At first it was working as intended: when the Editor uses the template in Pr, he can lengthen and shorten the template as necessary without effecting the intro and outro animations.

The Problem: The Editor has found over time, when revisiting the project file, or even letting it sit open overnight and coming back to it in the morning, that the timing of the template has changed. The intro and outro animations change where they appear (randomly it seems). The duration of the template clip appears the same, but the timing within is off. It happens about 20-30% with the templates on his timeline.

Attempted fixes that failed: Clearing the memory cache, closing and restarting the program, restarting the computer, opening the file on another PC with an earlier version of Pr (13.1.2), dragging the template from Essential graphics panel onto the broken template on the timeline

Our Current Workaround: The Editor has recently discovered that if he nests the templates, they do not experience the problems templates on the main timelines have. We don't know for sure if this trend will hold, but it's been working for a few days now.

This problem happens randomly to some template clips, and to different degrees, so it is a huge problem for my Editor when he has to drag new templates to the timeline and re-enter new information every time this happens. And on long form content, it is incredibly time-consuming to keep checking on all the templates before rendering each time.

I've attached a ZIP that contains 2 samples of this problem occurring (labeled Bad), along with how they are supposed to look (labeled Correct) and images of the timeline for each clip. One is much more drastic than the other, but the problem occurs in both. The Editor has some text he created in Pr that dissolves in, which is supposed to happen after the intro transition. You can use it to see how off the timing of the Mogrt has become.

Specs -

Motion Designer:

PC, Windows 10, AE (16.1.2) Pr (13.1.2)

Editor:

PC, Windows 10, AE (16.1.2) Pr (13.1.4)

I am very excited to implement Productions into my collaborative Premiere workflow. This Adobe article describes perfectly the Media Project > Timeline Projects hierarchy I wish to implement: https://helpx.adobe.com/premiere-pro/using/how-clips-work-inside-production.html

^ This article does NOT address how editors working simultaneously can import media into the production, in the likely event that another editor currently has that Media Project open. In order to keep ALL MEDIA in one dedicated project, I feel project-locking would need to be disabled for that project. Otherwise, editors would be constantly opening and closing the MEDIA PROJECT to import assets along the way.

MY DREAM is to keep each "timeline project" completely devoid of media, while having one project deemed the MEDIA PROJECT - a centralized hub of media - footage, audio, music, AE Renders, Resolve Renders, script notes, etc - that all editors are sharing and importing to.

Currently this approach should work great at the beginning of a job - you've got your camera footage in your MEDIA PROJECT and all editor's pluck from that pile into their unique TIMELINE PROJECTS. Great. But what happens when one editor imports a music track into their TIMELINE PROJECT? Now your media is scattered.

So...can we disable Project-locking on a per-project basis. Perhaps create special MEDIA PROJECTS (call it whatever you want, Adobe!) that have read/write privileges distinct from the projects containing timelines?

On my previous iMac and my current MacBook Pro the audio in Premiere and After Effects would switch to headphones when headphones were plugged in and switch back to the speakers when I unplugged, all without having to go up to Audio Hardware in preferences and switching.

Now, on the iMac Pro that is not the case. Each time I plug in headphones, the timeline stops playing and i have to go up to preferences and audio hardware and select external headphones or iMac Pro speakers if I'm unplugging them.

I was on the phone with Apple about this as well as Adobe, and what the Apple rep and I found out is that the iMac handles audio a little differently. When you plug in headphones it sees it as a new audio source while the previous iMac and the current MacBook Pro switches it.

On the older iMac and the current MacBook Pro in Preferences/Audio Hardware/Default Output you see Built-in Output (this will be whatever the output is for the computer it self)

On the iMac Pro in Preferences/Audio Hardware/Default Output you see iMac Pro Speakers and if headphones are plugged in External Headphones. It's reading it as two different sources.

Also, which I think is a complete bug is if you are on External Headphones and you unplug them, it won't play the video any more even if you switch the audio hardware to iMac Speakers, you have to quit (sometimes force quit) and reopen the application.

Hi! I wanted to see if I could get a hand finding my crash logs?

I'm in the process of developing a PR panel and it would be incredibly useful to have access to.

I've spent a lot of time researching for where I can find any sort of crash logs, but have had no success.

This path leads to a dead end for me at LogTransport. (See SS attached)
I have hidden files turned on.

Macintosh HD⁩ ▸ ⁨Users⁩ ▸ ⁨[Your Username] ▸ ⁨Library⁩ ▸ ⁨Logs⁩ ▸ ⁨Adobe⁩ ▸ ⁨LogTransport⁩ ▸ ⁨Archive⁩ ▸ ⁨Adobe Premiere Pro [brand version e.g. CC 2019]⁩ ▸ [technical version, e.g.⁨13.0.2⁩] ▸ crashreport_[long alphanumeric string].log

Any help would be hugely appreciated!

Austin Faure

As a motion design template I use an after effects composition with responsive design segments - intro and outro. When I reload the project in Premiere Pro,the outro animation disappears and my motion graphic ends with a regular cut. This problem exists since the beginning of Motion Graphic template's functionality.

Also, this problem appears when I cut a template's clip into two pieces - each piece doesn't have a new outro/intro, but it starts/ends with a regular cut. Once I loose an intro/outro segment, there is no way to get it back, other than dropping a new template on a timeline and changing all of the properties again.

I have mogrts in FHD 25fps in AE and the sequence in Prpro is also FHD 25fps. Hmm.
Ok, so what happens is that when I apply them in the sequence they always seem fine. The ins and outs works like a charm. But, (and here's the kicker) when I change the duration of the mograph, sometimes the in OR out (it's different) aren't respected and the mograph "cuts off without the animation. And sometimes, when I change the duration of tha mograph by draging it, the animation starts or stops somewhere towards the middle of the mograph (not at start/end). AND, sometimes it looks perfect, but when reopening the project the animation is cut off again. But other instances of the samne mograph works just fine. This has happend also before, on a Mac, so I think I am doing something wrong here... :-(

Link to mogrt: https://adobe.ly/300W9Gs