Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. Option to create & apply presets for caption/subtitle styles

    I'm working with a high volume of SRT files for importing subtitles (open captions), and I currently have to manually adjust the type style every single time I do so. A couple potential solutions that would make this way more manageable:

    1) Presets. There's currently no way to create/apply a style preset for captions — all SRT imports will simply default to the unchangeable default set by Premiere. This would be manageable if there were a style dropdown with the option to save presets, much like in the Export Media window.

    2) Change Defaults in Preferences. There's currently nowhere in…

    12 votes

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    4 comments  ·  Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bug: AE mogrt with responsive design time does not work as expected in PPro.

    I am using AE 17.1.1, and PPro 14.3.0 build 38, Windows 10 Pro version 10.0.18362 buld 18362. I created a mogrt in AE with a protected area on the beginning and ending of the mogrt. In Premiere Pro, when I used the selection tool, the mogrt would not lengthen,and if shortened, the ending protected area is chopped off. Note that the "reset duration" item on the "graphics" menu is greyed out.

    1 vote

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    0 comments  ·  Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to great information from users, we were able to nab what appeared to be the true root of the issue, a problem with the timing getting wiped from the project if no explicit interaction had been made with the timeline (like muting or unmuting a track).

    If you head over to the Creative Cloud Desktop App and navigate to the Beta Apps section, you can download the Beta version of Premiere Pro (any version after 14.6 × 46) and the fix should be in!

    Please let me know if the issues still occur for you, though. We want to put this one away for good, and are hopeful this time. Those zombie bugs are wild though!

    The Reset Duration option is still available if needed as well.

    Cheers,
    Dacia

  3. Productions - Disable project-locking for media imports?

    I am very excited to implement Productions into my collaborative Premiere workflow. This Adobe article describes perfectly the Media Project > Timeline Projects hierarchy I wish to implement: https://helpx.adobe.com/premiere-pro/using/how-clips-work-inside-production.html

    ^ This article does NOT address how editors working simultaneously can import media into the production, in the likely event that another editor currently has that Media Project open. In order to keep ALL MEDIA in one dedicated project, I feel project-locking would need to be disabled for that project. Otherwise, editors would be constantly opening and closing the MEDIA PROJECT to import assets along the way.

    MY DREAM is to…

    1 vote

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    Resolved  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Fix the Default audio output for iMac Pro

    On my previous iMac and my current MacBook Pro the audio in Premiere and After Effects would switch to headphones when headphones were plugged in and switch back to the speakers when I unplugged, all without having to go up to Audio Hardware in preferences and switching.

    Now, on the iMac Pro that is not the case. Each time I plug in headphones, the timeline stops playing and i have to go up to preferences and audio hardware and select external headphones or iMac Pro speakers if I'm unplugging them.

    I was on the phone with Apple about this as…

    561 votes

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    241 comments  ·  Audio  ·  Flag idea as inappropriate…  ·  Admin →

    I’m happy to let everyone know that today’s Premiere Pro update enables automatic audio device switching on MacOS. Choose the “System Default” sound device under Audio Hardware preferences and Premiere will automatically use whichever audio device MacOS is using.

  5. Caption Aliasing

    Hi all,

    I've now split my caption bugs into two reports. This is about the horrible edges around caption text.

    Just as the title suggests, the captions have jagged, aliased edges, as opposed to smooth crisp edges. I don't get the same results when using the standard type tool, or importing PNG files, etc. This is something specially reserved for captions.

    Please note that these issues occur on both Mac and PC, but I'm currently on a Windows system, so I will post the specs for this machine:

    Premiere Pro 13.1.2, build 9
    Windows 10 64-bit (1903)
    Intel i9-9900X
    64GB…

    8 votes

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    5 comments  ·  Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
  6. BUG: Premiere 14.0.1 Playback preference changes after application restart

    PP 14.0.1, OSX 10.14.6

    Preferences/Playback/Audio Device - set this to Blackmagic playback.

    All is good.

    Leave project, restart Premiere and the Audio Device has changed to Adobe Desktop Audio.

    The preference needs to not reset on application restart.

    Note that this bug was in 14.0.0 but was not fixed in the 14.0.1 update. This bug has been independently verified on different Mac hardware.

    2 votes

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    2 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  7. Caption bug

    When you move the beginning of a caption ahead of it's end, by typing the time stamp, it closes the program.

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Motion graphic template's outro animation stops working after reloading project

    As a motion design template I use an after effects composition with responsive design segments - intro and outro. When I reload the project in Premiere Pro,the outro animation disappears and my motion graphic ends with a regular cut. This problem exists since the beginning of Motion Graphic template's functionality.

    Also, this problem appears when I cut a template's clip into two pieces - each piece doesn't have a new outro/intro, but it starts/ends with a regular cut. Once I loose an intro/outro segment, there is no way to get it back, other than dropping a new template on a…

    1 vote

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    4 comments  ·  Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →

    Hi David,

    I’m thrilled to finally be able to announce that the Premiere Pro v. 14.0.1 has new functionality to help resolve issues that happen when the retiming of a Responsive Time Mogrt gets out of whack.

    We’ve added a new function called “Reset Duration” in the Graphics top bar menu, which will use the length of the track item in the timeline as the single source of truth for how long the Mogrt should be retimed to. So if anything ends too early all you have to do is select the Mogrt in the timeline, use the Reset Duration command in the top bar Graphics menu, and voila!

    This will also work with multiple selections at a time.
    No more manual re-trimming or redundant work.
    And will work when you slice a Responsive Time Mogrt in half. Both halves will become whole when using Reset Duration.

    The primary source…

  9. edit Master Styles for text AFTER they have been created.

    Create editable Master Styles for text AFTER they have been created.

    This way, you can change your mind about a title or subtitle after the fact, change the style, and it will reflect everywhere that style is used.

    1 vote

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    7 comments  ·  Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
  10. 16 votes

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    9 comments  ·  Editing  ·  Flag idea as inappropriate…  ·  Admin →
  11. Just start subtitles again

    Every time I use the subtitle tool I encounter a new issue, clearly this feature hasn't had much testing, with multiple forums posts showing many users experiencing the same difficulties:

    Export options disappearing (solution: roll-back to an obsolete version of premiere)

    Title tracks not updating in timeline despite being updated in the subtitle tool (solution: edit the set file externally)

    Not being able to export baked-in captions through media encoder (apparently fixed but I still have this issue)

    Free subtitle software, and even the free version of DaVinci Resolve makes subtitling far, far easier, so why not just start again…

    7 votes

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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Can't find crash logs for Premiere 14.1?

    Hi! I wanted to see if I could get a hand finding my crash logs?

    I'm in the process of developing a PR panel and it would be incredibly useful to have access to.

    I've spent a lot of time researching for where I can find any sort of crash logs, but have had no success.

    This path leads to a dead end for me at LogTransport. (See SS attached)
    I have hidden files turned on.

    Macintosh HD⁩ ▸ ⁨Users⁩ ▸ ⁨[Your Username] ▸ ⁨Library⁩ ▸ ⁨Logs⁩ ▸ ⁨Adobe⁩ ▸ ⁨LogTransport⁩ ▸ ⁨Archive⁩ ▸ ⁨Adobe Premiere Pro [brand version e.g.…

    1 vote

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    Resolved  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. bug report in pr 2020

    IN WIN10: Using the Red Giant universe3.2.2 plug-in in pr2020, I can directly drag to add an effect, but when I select open dashboard in the effect control and double-click to add a detailed preset, pr2020 will instantly crash, and the new old title will cause "Low Level Exception Occurred in: Adobe Player "At this time I use GPU acceleration, when I switch to only software accelerated rendering, the material will be normal

    1 vote

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    0 comments  ·  3rd Party Software  ·  Flag idea as inappropriate…  ·  Admin →
  14. open captions

    Just confirmed with Premiere 13.1.3 that it's still not possible to export a sequence with open captions using Encoder if there are any dynamically linked AE clips in the sequence you're trying to export.

    My idea is that Adobe fixes this.

    7 votes

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    7 comments  ·  Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
  15. Match Frame Captions to the Captions Panel

    It would be great to add a function similar to match frame for clips, but for captions.

    If I have a caption change that needs to be applied to an edit, I have to first match frame the caption clip from the Timeline, which'll then open in the Source Panel. From here I can see the clip's source timecode.

    Next I have to scroll thru the Captions Panel referring to the In and Out points until I come across the caption referenced in the Source Panel. From here I can make my edit change.

    My solution would eliminate this search…

    5 votes

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    1 comment  ·  Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →

    We have completely redesigned the captioning workflow in Premiere Pro version 15.0. Captions reside in the all new Text panel which automatically follows along with your sequence, highlighting the current caption that is under the playhead. You will see this feature as well as many other dramatic workflow improvements. Please update to the latest version.

    Learn all about the new captions workflow here: https://helpx.adobe.com/premiere-pro/user-guide.html/premiere-pro/using/working-with-captions.ug.html

  16. Premiere Pro Color mangement is needed to fix P3 iMac Pro / 5K monitors export color issues.

    We need P3 monitor color management support. This is a known problem, Everyone who's bought an iMac Pro or iMac with P3 display has run into this issue after export making premiere almost unbearable to grade or even just do basic color correction in. When will Adobe address this issue, with out telling everyone to buy a $6,000 monitor or add an adjustment layer?

    4 votes

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    2 comments  ·  Color/Lumetri  ·  Flag idea as inappropriate…  ·  Admin →
  17. Update Information

    All creative cloud updates should be announced with information describing the update: what has changed, bug fixes, added features, etc.

    While the desktop Creative Cloud app has gotten A LOT BIGGER, is constantly revised, and has options to show very little information in a variety of different ways, it does not indicate information on software updates.

    For any given update notification, there is a drop down menu item for "more information". However, this simply takes one to info for the application, not the update. This menu item also duplicates the same functionality of a single click on the app (it…

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Mogrts with protected regions created in AE are sometimes "cut off" when changed in PrPro

    I have mogrts in FHD 25fps in AE and the sequence in Prpro is also FHD 25fps. Hmm.
    Ok, so what happens is that when I apply them in the sequence they always seem fine. The ins and outs works like a charm. But, (and here's the kicker) when I change the duration of the mograph, sometimes the in OR out (it's different) aren't respected and the mograph "cuts off without the animation. And sometimes, when I change the duration of tha mograph by draging it, the animation starts or stops somewhere towards the middle of the mograph (not at…

    3 votes

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    12 comments  ·  Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →

    Update to the Update!

    Thanks to great information from users, we were able to nab what appeared to be the true root of the issue, a problem with the timing getting wiped from the project if no explicit interaction had been made with the timeline (like muting or unmuting a track).

    If you head over to the Creative Cloud Desktop App and navigate to the Beta Apps section, you can download the Beta version of Premiere Pro (any version after 14.6 × 46) and the fix should be in!

    Please let me know if the issues still occur for you, though. We want to put this one away for good, and are hopeful this time. Those zombie bugs are wild though!

    Cheers,
    Dacia

    Hi All!

    I’m thrilled to finally be able to announce that the Premiere Pro v. 14.0.1 that was released last night has new functionality to help resolve…

  19. Responsive Design - Time is still not 100% accurate

    The Reset Duration saved our team from the ongoing timing issue.
    However, when I stretch the mogrt in the sequence, the protective region gets stretched a little bit. It's more noticeable when I stretch it more than 1000%. It's a problem when I need to add more than one template with different durations.
    For now, the only way to fix it is by Reset Duration.
    The fact that I have to hit Reset Duration over and over when the timing gets changed is annoying, and also our team is not allowed to update Premiere Pro to CC 2020 yet which…

    1 vote

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    1 comment  ·  Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to great information from users, we were able to nab what appeared to be the true root of the issue, a problem with the timing getting wiped from the project if no explicit interaction had been made with the timeline (like muting or unmuting a track).

    If you head over to the Creative Cloud Desktop App and navigate to the Beta Apps section, you can download the Beta version of Premiere Pro (any version after 14.6 × 46) and the fix should be in!

    Please let me know if the issues still occur for you, though. We want to put this one away for good, and are hopeful this time. Those zombie bugs are wild though!

    The Reset Duration option is still available if needed as well.

    Cheers,
    Dacia

  20. captions not exporting

    Captions not exporting correctly on newest version (13.1.5) they don't even appear when 'burn captions into video' option is selected, had to roll back one version to regain function

    3 votes

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    2 comments  ·  Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
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