The universal convention for selecting items works as follows (in MS Windows’ Explorer and all convention-respecting software, including most Adobe programs):

Ctrl-select = selects or deselects individual items, one by one.
Shift-select = selects the range of items between a selected item and the Shift-selected one
Ctrl-A = selects all items

Unfortunately, Premiere Pro has major consistency issues when it comes to how items are selected. This results in user frustration/confusion and a much less than ideal workflow. Here are the issues and proposed solutions (see chart):

PROJECT WINDOW: Shift & Ctrl-selecting/deselecting works as expected in all views: Icon, List and Freeform. With a current selection of clips, Ctrl-selecting another clip and then Shift-Ctrl-selecting yet another clips allows a second range of clips to be selected. This works in Icon and List view but not in Freeform view. SOLUTION: allow Shift-Ctrl-selecting additional ranges of clips to work in Freeform view as well.

TIMELINE: Ctrl-selecting does not work. Shift-selecting clips works the way Ctrl-selecting does: it selects clips 1 by 1. This is unexpected and unhelpful. SOLUTION: Enable Ctrl-selection/deselection of individual clips. Allow Shift-select to select all clips within a range. If the first selected clip is on V1 and the user Shift-selects another clip on V1, then all clips in between on V1 should be selected. If the user Shift-selects a second clip on V3, then all clips in between on V1, V2 and V3 should be selected, and so forth.

ESSENTIAL GRAPHICS and LEGACY TITLER: Ctrl-select doesn’t work while Shift-select performs the function of Ctrl-select: titles are selected 1 by 1. SOLUTION: Respect selection conventions… Ctrl-select selects titles 1 by 1, Shift-select selects all titles between the first and last selected title. NOTE: oddly, selecting titles directly in the Essential Graphics panel DOES follow selection convention: Ctrl and Shift-selecting works as expected (with the exception that a user cannot Ctrl-deselect an individual title. Trying to do so deselects all selected titles). This means that not only are there selection inconsistencies between tools in Premiere, but there’s even inconsistencies within some tools themselves!

EFFECT CONTROLS: Ctrl-select selects individual effects, but Shift-select doesn’t work. With regards to keyframes, both Shift and Ctrl-select selects keyframes individually. With regards to Text layers (under Vector Motion) everything works as expected. SOLUTION: Allow Shift-select to select a range of effects/keyframes as expected by software convention.

EFFECTS: Ctrl-select works as expected. Shift-select does not work. SOLUTION: Enable Shift-select to select a range of effects. Why would a user ever want to do this? To easily select a group of effects to drag into a custom bin for organizational purposes.

CAPTIONS: Shift and Ctrl select work as expected, but this is the only place in Premiere where Ctrl-A does not work for selecting all items at once. SOLUTION: Fix this strange and frustrating omission so that users can more easily select all of their captions at once to make global styling changes.

Fixing 'boring' issues like this could have a bigger overall positive impact on editors than introducing flashy new features. Please fix what's already there before dedicating limited resources to new tools most people will never use! As always, thanks for listening!

Control + Shift + / is not duplicating assets in the project panel and "Delete" is not removing assess from the project panel. Control + S also isn't working while in the project panel. (may be important to note: the project I'm working on is from the previous version of premiere pro. issue occurred after update this morning)

I also can't click and drag objects in the Project window (objects are currently in a bin and I'd like to drag them to a different bin)

Windows 10 Pro
Intel Core i7-6850k CUP @ 3.60GHz
32 GB Ram
MSI G1 GA-X99-Ultra Gaming Motherboard
GeForce GTX1080 Graphics Card
SSD Hard Drive
Premiere Pro 14.5.0 (Build 51)

Failed Fix Attempts:
Re-assigned keyboard shortcut in preferences
Restart of Premiere
Restart of desktop

Dear Adobe Community,
we have a problem in our company with the playback of RED material. In the following I describe the behavior of Premiere Pro when playing back 8K r3d data. But this also affects footage from 5/6K.

First of all about hardware and infrastructure. We have a server with a raid controller (Adaptec 81605zq) which provides 16x4TB Samsung Evo 860 in RAID6. This is connected to the switch by means of 4x10GbE bundled over fiber optics. From here our workstations are connected via 10GbE copper cable. The server runs with MS Server 2016, the workstations with Win 10 Pro x64. All workstations show the same problem. No matter if Intel, AMD, 9900K or 3990X. No matter if network over copper or glass. No matter if network cards from Intel or Aquantia. In the appendix are tests of our workstation with AMD Threadripper 3990X, 256GB Ram as well as RTX2070 and 10GbE network. In general everything runs in a network with 4mb jumboframes.

Now to the problem. Let's have a look at RED Footage in 8K in Premiere Pro (Timeline or Preview), the playback jerks in 1/1, 1/2, 1/4, and sometimes even 1/8. We thought it was because of the network. But in the copy test from RAID to a RAM drive in the workstation we had reached 1000mb/s throughout. Also the access latencies had extremely good values.

By chance we had the Mercury Playback Engine set to CPU on a workstation. Here we had no problems until 1/2. The scrubbing in the timeline was much smoother. Noticeable in the taskmanager was the much higher network load. On Mercury GPU we had between 0.9-1.6 Gbit/s (CPUs with a higher clock rate reached higher transfer rates. A 9900K was faster than a 2990X) while on Mercury CPU it was up to 4.5Gbit/s.

It is also interesting that under Mercury CPU the GPU has a higher load than under Mercury GPU?!?!

We have therefore continued testing. We tested a GTX 980Ti, 1080Ti and 2080Ti. Always the same result. But if the footage is located on a SSD we did not have this problem. We then rented an AMD Vega 54. Mercury GPU (OpenCL) also delivered 4.5Gbit/s and smooth playback.

We contacted NVIDIA and one of the engineers said that CUDA was vulnerable to PCIe underflow caused by the network card. Unfortunately we did not get anywhere. RED also told us that only Adobe could do something about it. So now I turn to Adobe and ask what could be the source of the problem?

We bought hardware from server over network to workstation worth >100.000€ and we don't have a good working experience (with NVIDIA). We would be happy about help.

The problem exists at least until Adobe Premiere CC 2018 and is also present in the last update (17.5). It concerns only RED material. ProRes etc are also loaded under GPU acceleration with 4.5Gbit/s through the network. As a workaround we have been using CPU acceleration for editing for two years now, but especially when lumetry color correction has been added, you can only work with GPU acceleration...

Thanks a lot.

Captions in Premiere Pro 13.1.2 have several problems.

(Windows10. May be different on Mac.). Here is a thread of all of the problems I've found in captions so far. While there are several threads already that point out individual issues, I'm hoping that bringing all of the issues together in a single mega thread will help get captions Adobe's prompt attention. Here we go!

1. NO BURN IN: Exporting a video through Media Encoder doesn't burn in captions even if the "Burn Captions Into Video" option is selected in Premiere Pro's Export Settings. The captions only get burned in if the video is exported directly through Premiere Pro.




2. DUPLICATES: If a captions file is duplicated in the project window, any changes done to the duplicate don't appear in the Program Monitor. In order to have changes appear, Premiere Pro needs to be restarted.




3. SELECT ALL: The Captions window is missing the standard CTRL-A keyboard shortcut to easily select all captions at once. This strange omission makes it unnecessarily difficult to select all the captions in a clip to make global appearance changes.




4. LEADING CONTROL: Captions need an easy way to control the space between lines, such as a Leading control that can work on individual captions, or all of the selected captions at once. (See illustration “Captions 1”) The current "Set Vertical Position (%)" option only works on a single caption at a time and requires the user to manually select the text in the second line. This takes far more time and effort than it should for something so simple.




5. DEFAULT LEADING: The default leading in captions is far too large and therefore ugly. The default leading between caption lines should be reduced to an aesthetically pleasing amount (See “Captions 2”)




6. KERNING CONTROL: The Captions window is also missing a way to control the spacing between characters in a caption. A Legacy Titler-style Kerning control is needed for Open captions.




7. MOTION SETTINGS: Copy/pasting the Motion settings of one captions clip to another in the Timeline does not work.




8. OFF-CENTER: By default, captions are off-center to the right by 5 pixels. When using captions in a narrow format video (1x1, 4x5, etc.) in which captions can stretch out to the edges of the frame, this error can become apparent. This incorrect centering can also become apparent in any sized video when captions line up with another title or graphic that’s centered on screen. (see “Captions 3”)




9. SPACING: If a two line caption is turned back into a single line, the space between the last character of the first line and the first character of the second line becomes incorrectly large. Even if characters are added or removed from the caption, the larger gap remains (see “Captions 4”)




10. MULTI-MOVING: It’s possible to select and even Shift-select multiple captions in a captions clip. So why isn’t it possible to do anything whatsoever with this selection? At the very least, Premiere Pro should let editors move a selection of captions up or down the captions clip for retiming purposes. Imagine having a video with 100 captions, only to have the client request that something be added or removed halfway into the video. This currently requires the editor to manually correct the timing of all captions beyond the change one by one… by one… by one… by one… This is sheer insanity and needs to be fixed ASAP!




11. BIGGER HANDLES: Captions and handles remain the same tiny size in the Timeline, no matter how much the video track is expanded. This makes it all too easy for users to accidentally move the captions clip itself when trying to retime a caption/handle. Captions and handles should grow accordingly when increasing the size of the video track they’re on. (see “Captions 5”)

Do you know of any captioning issues I missed? If so, please add them to the list!

Please vote and comment to help get Adobe’s attention on this matter!

In this day and age of Facebook/Instagram videos, open captioning has become a must. We need captioning tools that work properly asap!

After updating my Adobe CC software Premiere and After Effects have both been crashing when launching the applications. They freeze on "Loading AEXD.aex". Once the app freezes it become nearly impossible to kill it in Task Manager without restarting the computer. Also, when the app is frozen, file explorer becomes sluggish or completely unresponsive.

I've been using this PC for almost a year now and I have not had any issues until the latest release of Adobe Software. I've used the CC cleaner tool and that didn't solve the issue. I've tried installing previous versions of AE and Premiere and that didn't work. I've tried different drivers for the GPU

I've used WIndows 10's Restart option which completely wipes all applications from my computer while retaining personal files. I've used this four times in the past week in an attempt to completely remove any lingering Adobe files that weren't removed by the CC Cleaner tool. Each time, I reinstall applications and update drivers and everything works until I power down my computer and then turn it on again.

Photoshop and Illustrator appear to be working fine, Premiere and After Effects continue to freeze.

Premiere Pro Version 14.3.1
After Effects Version 17.1.2

RTX 2080 ti
AMD Ryzen 9 3900x
64 GB RAM
Windows 10 Pro

Hi! I have 280 sequences that all need to have added two effects from the Audio Track Mixer-panel, but the effects there are not possible to copy and paste from one sequence to one or multiples, so I now need to create 1 sequence with correct Audio Track Mixer effects, then duplicate it 279 times, then rename all new 280 comps and then paste every one of the original 280 sequences into the new one in order to have an easy Single Band Compressor on Audio Track 2, and Hard Limiter on Master track.

A simple right-click in the option drop-down menu on Audio Track Mixer with "Copy all effects", and an option while in the panel window in the right-click drop-down menu with "Paste all Audio Track Mixer Effects"