Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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For all other questions and discussions, visit the Premiere Pro community forum.

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  1. Multi-camera crashes

    When creating a multi-camera sequence and selecting the output as "Multi-Camera", Premiere instantly crashes. I am using version 12.1.0 on macOS 10.12.6.

    7 votes

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    0 comments  ·  Editing  ·  Flag idea as inappropriate…  ·  Admin →
  2. XML

    Importing XML sequences bring up "importing" dialogue box. It then disappears and nothing is imported. XML works in other programs! Seen the same problem shared by other users.

    7 votes

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    0 comments  ·  Import  ·  Flag idea as inappropriate…  ·  Admin →
  3. 12.1.1 gets stuck on start up while trying to locate missing media - does not go to "link previews"

    This is a new bug: when I launch a Premiere Pro project that has missing media files in it that need to be located, Premiere gets stuck on the "Locating Media" window - forever. I have to manually cancel the process, only then does Premiere proceed to the "Links Previews" window, where I can manually locate the missing media files.

    2 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Premiere Pro trial crashes immediately upon starup

    Downloaded the Premiere Pro CC 2018 trial. When I invoke it, it just crashes immediately, before any Adobe screen is shown. Within a second, the windows "Adobe Premiere Pro CC 2018 has stopped working" pop-up appears. I have a high powered laptop with 64GB of memory running the latest Windows 7 64 bit. Uninstalled and re-installed - same result. I can provide the details of the crash provided by the Windows pop up, but there is no place to upload a screen shot here. (Also, this forum indicates it is for 'bugs' as well as 'features',.. but does not really…

    6 votes

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    0 comments  ·  Adobe Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Solved all my problems, Lumetri is buggy!

    Hi,

    I was having sudden freezes and random bugs all the time. I stopped using lumetri color panel on, insteead I open my lumetri color panel whenever i needed. Fixed lots of playback issues and sudden crashes.

    Everyone try this, I think it will solve some of your bugs!

    Finally happy, at least I can work now.

    2 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. PP 2018 crashes on export

    When exporting a project with 5 or more video tracks, all with Ultra Keys applied, Premiere crashes when clicking "Export" or "Queue" on a GTX 1050 accelerated Mac. If acceleration is turned off, the effects do not export. On a MacBook with Intel integrated graphics acceleration, the same problem occurs.

    4 votes

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    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  7. [BUG] Error while loading AEGP plugin

    This error appeared shortly after I upgraded to the latest versions of Adobe Premiere Pro and After Effects, the error occurs after trying to import adobe after effect files via the File > Import menu option in Adobe Premiere Pro.

    2018-04-21 01:07:40.537 Adobe Premiere Pro CC 2018[4042:230646] AdobeCrashReporterInitialize: executionTime = 0.002322 seconds
    <123145457848320> <DS> <5> GPUSniffer launching with test mask 254
    GPUSniffer testing 254
    --- OpenGL Info ---
    Vendor: ATI Technologies Inc.
    Renderer: AMD Radeon Pro 450 OpenGL Engine
    OpenGL Version: 2.1 ATI-1.66.31
    GLSL Version: 1.20
    Monitors: 1
    Monitor 0 properties -
    Size: (0, 0, 1680, 1050)
    Max texture size:…

    3 votes

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    0 comments  ·  Import  ·  Flag idea as inappropriate…  ·  Admin →
  8. 👋 MAKE THIS MORE STABLE.

    Is this a professional software or what is this? I am just a little private youtuber. However, editing my little 7 Minute video, premiere has crashed 3! times and my video is not even done yet!

    How are people supposed to create full cinema movies with constant crashes?

    I am sorry, I know this is not actionable. But I am one more voice amongst many others complaining about stability. So please, do something about this :)

    101 votes

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    22 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    As noted in my last post, please submit specific issues about instability you may be encountering on separate threads. Please be specific.

    Include steps, machine configuration including drivers (and/or 3rd party plugins, etc).

    We appreciate you taking the time to engage with us.

  9. Dont make me convert my audio files for them not to be empty (no sound or waveform) in Premier when I import

    6/10 times I try to import various audio formats (WAV, MP3, etc.) they import empty. There is no waveform, there is no sound when played back from Premier Pro. The audio files work fine in windows, but not in Premiere. Sometimes if you re-download the same file again, it will work....super cool.

    4 votes

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    0 comments  ·  Import  ·  Flag idea as inappropriate…  ·  Admin →

    Perhaps you’re running into PPro’s audio conforming process? If so, the file would be silent until conforming is complete (and no waveforms would be visible until peak files are drawn, if enabled in PPro’s preferences).

    Without specific failing files, there’s not much we can do with this report. If you can still reliably reproduce the issue, please contact Support, and provide such a file.

  10. In Adobe Premiere CC 2019

    In the new AP CC2019 I cannot sync my settings. I login via creative cloud and then it sits for awhile and then says sync failed. Please fix.

    3 votes

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    0 comments  ·  Transmit  ·  Flag idea as inappropriate…  ·  Admin →
  11. 2 votes

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    Not Actionable  ·  0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  12. FR: Please fix the hull's leaks before redecorating the ship! (October 2018 v13.0)

    Dear Adobe,

    The new October 2018 (version 13.0) release of Premiere Pro contains some very welcome new additions. Thank you for those!

    However, I have to ask: did anyone, even a single PP user on this planet, ever request that a new home screen be added to Premiere?

    While the new home screen might be an improvement over the old one, and some users will appreciate the new design, I doubt any serious editors would ever choose this 'fix' over the hundreds of real issues that need fixing.

    The time and resources of your programming team are finite. That's why…

    3 votes

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    1 comment  ·  Editing  ·  Flag idea as inappropriate…  ·  Admin →

    Your message has been received and heard. :)

    We’ve addressed at least some of the issues you’ve mentioned, and have been prioritizing stability and performance over new features for some time, with tangible benefits.

    Please continue to report specific, persistent issues, and we’ll respond.

  13. Nikolay

    привет у меня проблемма c Primerom pro как то так получилось что у меня установлинно две версии этого года и следущего, так же вылезают ошибки

    1 vote

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    0 comments  ·  Projects  ·  Flag idea as inappropriate…  ·  Admin →
  14. Premiere Crashes during PNG export from another software

    I edit my animation in Adobe Premiere, and I use PNG sequences exported from Adobe Animate.
    If I switch to Premiere while exporting a PNG Sequence from Adobe Animate it crashes. This happens only if I switch to Premiere in the middle of the export process. If I switch after Animate is finished, everything is OK.
    I am on iMac OS Sierra
    thanks.

    2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve tried, but haven’t been able to reproduce the problem.
    If you can reproduce the problem in current builds of PPro, please contact Support and provide step-by-step instructions on how to reproduce it; we’d be happy to help.

  15. Free trial

    Free trial FAQ says what it includes all the features of Premiere Pro.
    But it not working with HEVC codec.

    1 vote

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    Not Actionable  ·  0 comments  ·  Import  ·  Flag idea as inappropriate…  ·  Admin →
  16. Home panel doesn't appear.

    Home panel doesn't appear when I open Premiere Pro.

    1 vote

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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. 2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote

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    Not Actionable  ·  0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Stop introducing new features until you fix the current versions of Premiere Pro.

    Give up developing new features until you actually get the existing applications to work reliably. In particular Premiere Pro.

    75 votes

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    14 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    While I completely understand the sentiment, this forum is all about making one request at a time, whether it’s for a feature or a bug fix – otherwise it’s not actionable for the team.

    Please come back and vote for the things that you’d like to see next or start a new conversation about a specific item that’s top if mind for you.

    On a related note, we just released an update that’s all about addressing issues mentioned on User Voice and other forums, a full list of fixes can be found here:

    https://helpx.adobe.com/premiere-pro/kb/fixed-issues.html

    Patrick

  20. Make it so it can actually play audio and video in the editor

    Premiere will not play audio or video. When the play button is clicked, it changes to the stop button, but does not play video or audio. I exported a video, and it exported fine, and I was able to edit the exact same video on another computer. I tried signing out and signing back in as well as uninstalling and reinstalling premiere and restarting my computer, with no success. Considering how much I'm spending for this software, I am very annoyed that it doesn't work at all.

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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