2 results found

1. transmit

   BUG(!): We have now tried the last 3 versions of premiere pro and all of them crashes when enabling mercury transmit. The timeline without the transmit plays like a charm, but when we enable trasmit the timeline wont play anymore, when we hit play or space the playhead wont move and even if we can scrub the timeline there is no image and no sound. The screen for the transmit is just black.

   To change it back to a functional timeline again we have to force quit premiere and restart without mercury transmit on.

   We have tried reseting settings, updating drivers, even bios. We have installed earlier verions, diabled Cuda engine, change audio hardware settings, cleared cache, etc etc. Basically almost every single reccomendation we could find out there.

   Our workstation:
   i9 9900K
   RTX 2080Ti
   64GB RAM
   Asus Maximus XI Hero
   M2 1TB
   2 monitors

   BUG(!): We have now tried the last 3 versions of premiere pro and all of them crashes when enabling mercury transmit. The timeline without the transmit plays like a charm, but when we enable trasmit the timeline wont play anymore, when we hit play or space the playhead wont move and even if we can scrub the timeline there is no image and no sound. The screen for the transmit is just black.

   To change it back to a functional timeline again we have to force quit premiere and restart without mercury transmit on.

   We have tried reseting settings, updating… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Transmit  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Not Actionable  ·  AdminBruce Bullis (Adobe) (Admin, Adobe DVA) responded

   If you can reproduce the problem in current builds of PPro, please contact Support and provide step-by-step instructions on how to reproduce it.

2. In Adobe Premiere CC 2019

   In the new AP CC2019 I cannot sync my settings. I login via creative cloud and then it sits for awhile and then says sync failed. Please fix.

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Transmit  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Not Actionable  ·  AdminBruce Bullis (Adobe) (Admin, Adobe DVA) responded

   If you can reproduce the problem in current builds of PPro, please contact Support.