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In an effort to improve communications between you and the Premiere Pro team, we are moving this feedback forum to the Premiere Pro page on the Adobe Support Community. As requested, bugs and feature requests will be able to live separately in that forum.

This move is happening in part to acknowledge that we haven't been responsive enough here, and we are combining our forums to help remedy that. Ideas and their attached comments from this UserVoice forum will be migrated based on how many people voted for them. Check your profile on the Adobe Support Community to see any migrated posts that you've created or commented on. If you have an item here that did not make the migration, please bring it over to our new home.

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70 results found

  1. Make it work with macOS Ventura

    I cannot get Adobe Premiere to even start up on macOS 13.0 Ventura. It crashes after intializing, both if I try to open an existing project or create a new one.

    1 vote

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  2. Track targeting paste functionality broken with latest update

    Previously, the lowest-numbered track that had the targeting selection toggled on (the right set of buttons on each track) would be the one that new items are pasted onto. Now when you paste, it pastes to whichever track the source clip came from.

    For example, if you copy an audio clip from track 1, and then paste it elsewhere with track 3 toggled on for track targeting (and tracks 1 and 2 toggled off), the clip will paste to track 1. Before this update, it would have pasted to track 3.

    1 vote

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    Hi Josh, 

    This is actually by design in the new version of Premiere Pro. It's been a long-time request from customers to change how assets are pasted. We believe that the new behavior is the best choice, but we understand that some people may prefer how it was done previously. 

    There's information about this in the What's New page: https://helpx.adobe.com/premiere-pro/using/whats-new/2022-5.html#paste-same-track

    Regards,

    Fergus

  3. Hello Adobe, please wake up!!!

    Before you talk about news, offer us professional and paying users solutions to the problems with Premiere, AfterEffects and Encoder. Less marketing, more craft.

    Please.

    1 vote

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  4. FIX THE SOFTWARE FOR GOOD BEFORE IS TO LATTE! I'm going to DAVINCI unfortunately!

    I just want to work and this software closes for no reason. So sad!

    1 vote

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  5. 1 vote

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  6. 2 votes

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    If you can provide any necessary files, and steps we can follow to reproduce the issue, we’d be happy to pursue it further.

    [producido por el traductor de google]
    Si puede proporcionar los archivos necesarios y los pasos que podamos seguir para reproducir el problema, estaremos encantados de seguir adelante.

  7. Let us use what we paid for 3 years ago. Stop upgrading every ten minutes we have work to do, not trying figure out what's messed up

    When I want to offload my project file and open on another computer I have to relink ALL the media. Why. Why can't you fix this?

    Each upgrade you got to relink everything. Either fix this or just let us use the program we stated with instead of interrupting us with an update with all the work it tatkes to relink everything. Hate this much

    1 vote

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  8. Focus on making Premiere Pro a stable software.

    Premiere Pro becomes less and less stable to work with. 2019 has seen the worst versions so far. It's already a running joke with EVERY single filmmaker I meet.

    It's buggy, lagging and keeps crashing and wasting the time I should spend working for my client rather than trying to fix all kinds of things with crazy work-around solutions other Adobe customers come up with.

    I'm dreaming of the day Premiere Pro is as stable as Photoshop but I guess I will have switched to DaVinci Resolve before that happens.

    72 votes

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  9. 2020 BUG IS BACK - Can't Name or Rename a BIN

    1/9/2020 I thought they had this fixed. Right click in various places along the bin's name in the media window. Text is faintly outlined but no highlight or edit cursor in the bin name. Maddening.. I figure to beat it at its own game I would CREATE a new bin, name it and move the stuff to this bin then clear the old, now empty bin. NOW it won't even let me assign a name... just comes up "bin". At least it doesn't crash PPro. At least that seems to have been fixed.

    1 vote

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    15 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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    We can’t reproduce this behavior in current versions of PPro.

    If you can reproduce the problem in current builds of PPro, please contact Support and provide step-by-step instructions on how to reproduce it; we’d be happy to help.

  10. Recovery projects break productions feature

    When premiere crashes while a production is open, it generates a recovery project next to the original project. When it re-opens, that recovery project gets added to the production and causes a duplicate media error.

    1 vote

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  11. Adobe Premiere Pro 2019 keeps crashing. Please fix it. I keep losing the work i have just done and its taking me ages to complete a project

    Adobe Premiere Pro 2019 keeps crashing. Please fix it. I keep losing the work i have just done and its taking me ages to complete a project

    133 votes

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  12. Repair it, so it starts up, or give a descriptive message on MacOS Catalina

    Still not able to use it...
    Shows the splash screen, and then.... nothing.

    1 vote

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    Premiere Pro works great on Catalina; in order to figure out why it won’t launch on your system, we’d need to learn more about what has changed, since the last time PPro launched on your system.

    Have you deinstalled previous installations, removing preferences, before installing?

  13. 1 vote

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  14. Feature To Check Imports For Corruption Or Incompatibility

    After two days of multiple Premiere Pro version downloads, a complete computer factory reset, to try and remedy Premiere Pro from staggering and ultimately freezing the entire computer system.

    Through process of elimination I discovered that an image file I had placed into the timeline as a green screen background was the issue causing a complete system crash, using McAfee to check for viruses, the file was clean.

    It would be handy if Premiere Pro had a feature to scan each file to detect any corruption or incompatibility of imported files, I still don't know why the file was causing…

    1 vote

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    PPro already rejects any file which is too malformed for it to successfully import.

    As you found, it’s definitely frustrating when a file is ‘good enough’ for initial import, but causes subsequent problems.

    Rather than change PPro into a file format verification tool (which would be an enormous undertaking, given how many file format / codec combinations PPro supports), we’re focusing on failing more gracefully when problems are encountered. Ideally, a malformed still image shouldn’t lock up your whole system.

    If you still have the problematic file, we’d be interested in seeing it (I reached out via email).

  15. MP4 files turn green/flicker and 'disintegrate' entirely or at random intervals (Mac)

    Using PP v14.0.1 on Mojave 10.14.6. MP4 files which look perfectly good in the Finder turn green, green and purple, and or flicker and break up horribly in the Timeline. Same happens on export too.

    2 votes

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  16. WTF??? "A low-level exception occurred in: Adobe Player" after the update

    I can't use GPU after the last update. This is inadmissible...

    1 vote

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  17. Constantly crashes and I have a 2070 graphics card.

    When I ever I select the File in the top menu area it crashes. Whenever I edit every 5 to 10 minutes it crashes.

    2 votes

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  18. Since the CC 2019 update, Premiere randomly crashes several times a day.

    I've been at work for about an hour and fifteen minutes today, and Premiere has crashed three times so far. I'm not asking a lot of the program, I'm just doing the workflow I've been doing for the last month. This is now worse than Final Cut Pro was when I switched to Premiere a decade ago. What am I gonna do now, switch to Vegas?

    71 votes

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    As Wes noted, there are some actions people can take to troubleshoot.

    Of course, if you are still encountering specific crashes, feel free to report them with specific steps on how to reproduce them. Posts that say the app crashes aren’t actionable by the team especially when the thread describes multiple scenarios.

    Crash logs are helpful especially in combination with reproducible steps and system information.

  19. Glitches in exports? Another new issue. Whats going on? Example added.

    Glitches in exports is wasting a lot of time, I have found the same issue on multiple systems. In premiere itself the video plays fine, in explorer the video plays fine but as soon as I export the video has glitches in. My software is up to date as well as my drivers. Running GTX 1080TI, I7 8700K 32Gb RAM. Windows. Rendering through software encoding solves the problem but now my renders takes 4 - 10 times longer, in terms a 45min episode normally exports 40 - 60 min. Software encoding the project exports 6 -12 hours. I don't have…

    4 votes

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    That looks like what would happen if a frame was unavailable for output at the time of render. If you have a project with media, and the output preset (.epr file) in use, please contact Support; we’d be happy to pursue the issue further.

  20. 13.4 highly unstable

    Premiere 13.4 crashing regularly now - even a window resize or workspace tab select, even opening the import window can sometimes crash it. Cannot edit video now in earlier version. Very very unhappy, Adobe. Stability is the most precious thing to filmmakers - we have deadlines. Way more than latest features, frankly.

    6 votes

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    Not Actionable  ·  1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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