Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. Premiere Lagging

    About a few days ago Premiere Pro started lagging in the timeline. I've tried everything. Reinstalling, new projects, different media, different versions of the software, every troubleshooting option I could find on the web.

    I've got a beast of a PC. I just don't know what happened or why.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. BUG: If Mac screensaver kicks in, and drives spin down, Premiere will not play

    Premiere 14.6. If I walk away from my (10.15.7) Mac, and the screensaver kicks in and the media drive the project is on spins down, waking the computer and trying to get Premiere to play a sequence or a source piece of media does not work. The video updates to the position bar, but will not play. Restarting Premiere is the only solution.

    1 vote
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  3. If I don't make any inputs to the project I'm working on for maybe 10 or 15 min., PP 2020 will suddenly lose associated links for everything

    If I don't make any inputs to the project I'm working on for maybe 10 or 15 min., PP 2020 will suddenly lose associated links for everything. I must close the project and then reopen. The links will then work.

    2 votes
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    4 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. Premiere Pro 14.0.1 Audio Levels Bug

    Howdy guys - can replicate this pretty regularly. When I try to adjust an audio level on the timeline using hte mouse and holding down the CMD button (Mac OS 10.15.5), the mouse cursor disappears. Premiere works normally, but hard to do anything without a mouse. Restarting premiere fixes it.

    1 vote
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. ☠️Fatal Premiere 14.6.0 Crash when dragging clips up into a new-video-layer in timeline.

    I've had several fatal crashes (on 3 different Premiere projects) -- since updating to the latest 14.6.0 -- It happens every time I drag a clip into a new video layer in the timeline -- only when I'm CREATING a NEW video layer while moving it up.

    🙏🏻Please fix this glitch!!!

    PS, I'm running MacOs 11.0.1 Big Sur

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. With version 14.5 and 14.6 of Premiere Pro

    Premiere Pro v14.6
    Windows 10, version build 20H2
    i7 6900K
    Quadro M4000
    64GB memory
    500GB SSD OS/App drive
    Several other drives for storage and work files

    I am having a problem where every time I try to add a new track, either video or audio, in the timeline sequence, Premiere Pro stops responding and I need to use the "end task" in Windows Task Manager to close and restart Premiere. I have rolled back to using 14.4 of Premiere Pro.

    Additionally in v14.6, I am noticing some bugs with the display of menu items, see attached image for example.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. BUG: Cursor does not refresh

    In 14.5.0, on macOS, I am noticing the cursor and selected items often do not refresh. i.e. switch to pen edit tool (P), pen cursor appears. But then use keyboard to switch back to cursor arrow tool (A) and edit roll tool ® - the cursor remains the pen tool, but does the operations as expected.

    1 vote
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  8. "Extract" command crashes Premiere about 1/5th of the time

    I always make sure to save before I use the Extract command—when I use Extract to cut things out of the timeline, I find Premiere permanently hangs about 20% of the time. I have to kill it and go back to the last autosave. It's been that way for quite some time for me, and I haven't noticed any correlation to specific codecs or conditions in my timeline.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bug Report: Mouse cursor disappears randomly

    I've had to force quit Adobe Premiere Pro three times today after the cursor goes missing or freezes while editing. Changing to a space other than Premiere, the mouse is responsive, visible, and works. Switching back to Premiere, the cursor is unresponsive and missing.
    Using Creative Cloud for Mac. Macbook Pro 16". Premiere version 14.0.2 - just updated 02/20/20

    11 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Premiere Pro V 14.5 frozen timeline

    iMac Pro 2,3 GHz 18-Core Intel Xeon W / Radeon Pro Vega 64
    timeline is frozen. Clips cannot not be moved or added by dragging. Only copying and pasting works. Playback does not work.

    Had to downgrade version to solve this

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. BUG - Creating New Sequence

    When creating a new sequence and when I click on the Tracks tab "IT QUITS".

    2 votes
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  12. H.264 exporting out of sync

    Consistently premier has been exporting out of sync only in H.264. Every other format exports in sync.

    4 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. The opacity mask function is unstable

    The effects controls disappear every time I make an adjustment on the 4 point polygon mask. I have to deselect the clip then reselect it for it to appear again. This is an awful experience. It makes using masks in premiere incredibly frustrating. Also, when you put other layers of video or text over layers that have a mask on it, it creates errors, black spots in the footage, or other bad render problems once exported. Please make the mask tool better. I beg you!

    1 vote
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  14. Latest PP multi monitor issues on Win10: Fullscreen capped at 1080 on main 4k monitor + waking issue

    Nothing game breaking, but annoying nontheless:

    I have a two monitor setup connected to a rtx3080. One is an ACER ET322QK 4k 10-bit display over displayport for my playback window and effect/source that is set to be my main display in Windows settings. My second display is a cheapo Sceptre E22" 8bit HD display in verticle orientation that I use for pancake editing two timelines simultaneously. Not sure how much of that info is relevant to my probs.

    The first issue is that I mapped "F" to fullscreen the program monitor. This only works when the entire program is on…

    1 vote
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  15. Media Browser Bug?

    The Media Browser and the Link Media Window seem not to work properly when my PC (or any other PC) is connected to our Network.

    If so I am not able to navigate to files I need. Either the Media Browser sticks or it's switching between showing folders or just a grey window. I can try to scroll down to the folder I want to open and with a little bit of luck it works. But the most of the time it resets itself to the beginning.

    If I disconnect the PC from our network it always works as it…

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Media Browser Bug?

    The Media Browser and the Link Media Window seem not to work properly when my PC (or any other PC) is connected to our Network.

    If so I am not able to navigate to files I need. Either the Media Browser sticks or it's switching between showing folders or just a grey window. I can try to scroll down to the folder I want to open and with a little bit of luck it works. But the most of the time it resets itself to the beginning.

    If I disconnect the PC from our network it always works as it…

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. Version 14.5 hangs on exit

    The latest14.5 upgrade consistently hangs on program exit. Project exits and then the program will not close. Tried CTRL-SHIFT-ALT and CTRL-ALT and the problem persists. I have gone back to 14.4 because it works fine. (Surface Book 8GB windows 10 Pro 20H2 Version 19042.610

    1 vote
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  18. Clicking master effects tab for R3D Gemini footage causes crash 1 out of 3 times

    Hi there // I'm trying to colour grade some R3D Gemini 5k footage sitting in a 1080 master sequence and about 1 out of 3 times, clicking "Master Effects" in the "Effects Control" tab causes a hang, spinning ball of doom.

    It's very frustrating.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Bug Premiere Pro 2020 swap clips

    The latest version crashes (beachballs) every time I hold OPT COMMAND and try an SWAP clips in the timeline.

    1 vote
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  20. Relink to render files

    Could you please add a ridicuously simple-to-implement "Relink to render files" button/item in the menu that would solve a bug that you guys have been ignoring for, like, 10 years now?

    1 vote
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