Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. BUG - 13.0.2 Safe margins disables video output

    When you turn on Safe Margins, it disables video and only shows a thin white line over a screen of black. Safe margins are not properly composited over the existing video in the Source or Program monitor. In the sample image attached, the Source monitor shows when safe margins is turned off and the program monitor shows when it is turned on.

    18 votes
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      6 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
    • Adobe Premiere Pro 2019 keeps crashing. Please fix it. I keep losing the work i have just done and its taking me ages to complete a project

      Adobe Premiere Pro 2019 keeps crashing. Please fix it. I keep losing the work i have just done and its taking me ages to complete a project

      12 votes
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        13 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
      • Crashes with version 13

        Premiere is crashing and freezing lots after the update... anyone else? I used to get crashes maybe once a fortnight, now it's a few times a day!

        24 votes
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          1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
        • Instant Auto Save

          Premiere Pro needs the option to save every keystroke, every edit, every change we make in our project instantly and continuously to the hard drive so that crashes will never again cause lost work.

          77 votes
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            17 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

            Following up on the comment(s) already on this thread.

            Would it be preferable to have a background auto-save that doesn’t interrupt work and then user can still set the frequency that they prefer?

            Having something auto-save with every edit or keystroke would likely result in slowing down the application as it requires resource (no matter how small) to execute that function.

          • Fix for when the project screen goes off-screen when using 2 monitors

            Randomly when I am using 2 monitors, if I am to turn on my second monitor, sometimes the project window will then move to this new monitor, but the top of the window will be off-screen and there is no easy way to bring the window back into the monitor. I am left wasting time trying to resize the window to no avail.

            6 votes
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              0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
            • Mouse Disappearing

              My mouse disappears at random while working on projects.

              7 votes
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                1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
              • 'Reveal in Project' Command not working

                After upgraded to the very latest 2018 (April) update of Premiere Pro CC I can't use "Reveal In Project" anymore in Thumbnail view. It works only on list view. I tried several install/uninstall, different pc, cleared cache, new project/old project etc. But nothing happen.

                Sometime also project panel search bar greyed out too.

                I already updated and still working with 7 different project on this version of premiere, so i can't even go back to previous version.

                31 votes
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                  18 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                • Inconsistent "media pending" in your low quality software

                  Same clip at 1st position: OK
                  Same clip at 2nd position: MEDIA PENDING?????
                  Same clip at 3th position: OK

                  You work for your money, good job guys!

                  6 votes
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                    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                  • Fix the font problem in Premiere 2019 - provide Adobe Clean font !!!

                    Apparently the Adobe Clean font is missing... can you please just include it in the next update. I cannot rename my sequences, I have warnings upon export. Just put the font back in the system, please.

                    3 votes
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                      1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                    • Bug: Memory leak in 13.0.2

                      After upgrading to 13.0.2, I am continually experiencing a major memory leak issue. When I have one project open in particular (a large feature doc with hundreds of hours of footage, linked proxies, etc.) upon opening the Memory usage by Premiere slowly balloons to extremely high levels. In Activity Monitor I can see 'Compressed Memory' slowly building to the point of 140 or 150 GB (I'm on an iMac with 64GB of RAM), and 'Real Memory' also slowly building to its limit. Then at some point I get an error that "your system has run out of application memory" and…

                      2 votes
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                        2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                      • media pending flash after render

                        There's a bug where the Media Pending flashes up on a clip after it's been rendered in the newest release for only a frame or two. I believe it's a render error as covers the whole screen and not the media underneath the matting.

                        6 votes
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                          3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                        • Clip markers BUG

                          Clip Markers have a major BUG.
                          I'm using markers to select the various good sections of footage between a clip. Each maker then is an option.
                          In my edit in the timeline I use only one of the options marked with a marker.
                          If I decide later to choose another option (another section of the clip that has been marked) and do a replace edit, then all the markers in the clip move. Basically you loose all your tedious work of adding markers to your clip.
                          All the markers move and now they don't align with the actions or sections…

                          2 votes
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                            1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                          • Can premiere pro 2018 stop crashing?

                            I'm working on 3 different 2 minute promos. Today Premiere decided to crash all day every 10 minutes. I can't finish my work because it keeps crashing.

                            12 votes
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                              2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                            • Make New Premiere For Professionals

                              In reality, the premiere is a nice piece of software, but in big projects, it becomes a nightmare. Premiere become unstable, unusable slow and sometimes just corrupt save file and hopefully, you have some older back-ups. I work with it more than 15 years - and every year has new surprises, but don't see progress in the right direction.

                              So I like all new advancements, but I can live without all Team Projects things, and all other ****, I just need stable fast software what will do a job, if I have 400h documentary material, it becomes a nightmare, I…

                              3 votes
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                                0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                              • Any "Save As..." dialouges can premanently freeze Premiere

                                Any action that spawns an Explorer window can cause Premiere to permanently freeze. It will never recover, and must be shut down through Task Manager. These actions include:
                                -File > Save as...
                                -Clicking the OUTPUT name in the Export Media window.
                                -Clicking "browse" on the Export Frame dialogue box.
                                -Even hitting the little "setup..." button on the Image Matte Key effect.
                                -Using Explorer rather than Media Browser when relinking footage.
                                -Double clicking a blank area of a bin
                                -And many more.

                                This has happened to me in Windows 10 and 7.
                                (Doing "Reveal in Explorer" does not cause this freezing,…

                                26 votes
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                                  11 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                                • Premiere Pro 2019 causes RAM to spike

                                  I have a computer with 64GB of RAM. In the middle of a project where I'm just cutting sequences, my RAM usage will suddenly jump from 5 or 6 GB to nearly 60 GB, rendering Premiere useless. This issue occurs very sporadically, sometimes immediately after opening a project, sometimes after hours of working. Only if the program is left alone for 20+ minutes, will RAM usage potentially drop again. No standard solutions have worked thus far. Please help!!

                                  5 votes
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                                    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Auto Save Not Working!

                                    Auto Save is enabled, with 15 minute save intervals, and up to 20 project versions.

                                    Premiere Pro CC 2018 just crashed on me after using it for more than an hour (3:39 PM last project save, rendered video previews at 4:59 PM, crashed at 5:10 PM).

                                    It did not auto-save a single time after my manual save (after 3:39 PM)

                                    ie. Manually saving seems to disable whatever timer auto-save is using.

                                    2 votes
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                                      0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                                    • markers

                                      When you change the speed of multiple clips, the markers go out of place.

                                      EG. I put five clips down with markers with a speed of 50%. I used the "Go to Next Marker" shortcut and the cursor brings me to a place with no marker. I click it again, and it's another place with no marker.

                                      THERE IS A BUG where changing the the speed of clip confuses the program to not know where the markers are and so the shortcut doesn't work.

                                      2 votes
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                                        1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Premiere Crashing When Loading RED Footage Into Source Window

                                        This is a mashup of two posts from the community forum:

                                        Loading RED footage into the source window is constantly crashing Premiere for me.

                                        Currently running:

                                        Core i7 7820x @ 3.60GHz
                                        32 GB Ram
                                        GTX 1070

                                        The Red footage in question runs no problem in Media Composer, Red Cine-X Pro, and DaVinci Resolve Studio at a full debayer in real time. Most of the footage is either UHD or full 4K at 23.976fps. I'm cutting a feature and this issue is preventing me from finishing and may necessitate a move to Avid.

                                        When the RED footage is in the timeline…

                                        2 votes
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                                          0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Memory Usage Issue

                                          There are a few issues with CC2019 on Windows 10:

                                          1. It randomly uses all of the memory on the computer when loading media during project open and at other random times, often going to 100% even though the memory setting in PPro is set to only use 1/2 the available RAM. Minimizing the main PPro window usually has the immediate effect of memory dropping back to 50% usage.

                                          2. The video stops playing back, whilst audio continues to play. When stopping playback, there is no way to resume playback as the space bar and playback buttons become inoperable. This…

                                          4 votes
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                                            1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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