Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. BUG - 13.0.2 Safe margins disables video output

    When you turn on Safe Margins, it disables video and only shows a thin white line over a screen of black. Safe margins are not properly composited over the existing video in the Source or Program monitor. In the sample image attached, the Source monitor shows when safe margins is turned off and the program monitor shows when it is turned on.

    11 votes
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      3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
    • Instant Auto Save

      Premiere Pro needs the option to save every keystroke, every edit, every change we make in our project instantly and continuously to the hard drive so that crashes will never again cause lost work.

      74 votes
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        17 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

        Following up on the comment(s) already on this thread.

        Would it be preferable to have a background auto-save that doesn’t interrupt work and then user can still set the frequency that they prefer?

        Having something auto-save with every edit or keystroke would likely result in slowing down the application as it requires resource (no matter how small) to execute that function.

      • Adobe Premiere Pro 2019 keeps crashing. Please fix it. I keep losing the work i have just done and its taking me ages to complete a project

        Adobe Premiere Pro 2019 keeps crashing. Please fix it. I keep losing the work i have just done and its taking me ages to complete a project

        7 votes
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          5 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
        • Inconsistent "media pending" in your low quality software

          Same clip at 1st position: OK
          Same clip at 2nd position: MEDIA PENDING?????
          Same clip at 3th position: OK

          You work for your money, good job guys!

          6 votes
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            3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
          • 'Reveal in Project' Command not working

            After upgraded to the very latest 2018 (April) update of Premiere Pro CC I can't use "Reveal In Project" anymore in Thumbnail view. It works only on list view. I tried several install/uninstall, different pc, cleared cache, new project/old project etc. But nothing happen.

            Sometime also project panel search bar greyed out too.

            I already updated and still working with 7 different project on this version of premiere, so i can't even go back to previous version.

            25 votes
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              17 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
            • media pending flash after render

              There's a bug where the Media Pending flashes up on a clip after it's been rendered in the newest release for only a frame or two. I believe it's a render error as covers the whole screen and not the media underneath the matting.

              6 votes
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                3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
              • Memory Usage Issue

                There are a few issues with CC2019 on Windows 10:

                1. It randomly uses all of the memory on the computer when loading media during project open and at other random times, often going to 100% even though the memory setting in PPro is set to only use 1/2 the available RAM. Minimizing the main PPro window usually has the immediate effect of memory dropping back to 50% usage.

                2. The video stops playing back, whilst audio continues to play. When stopping playback, there is no way to resume playback as the space bar and playback buttons become inoperable. This…

                4 votes
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                  1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                • Can premiere pro 2018 stop crashing?

                  I'm working on 3 different 2 minute promos. Today Premiere decided to crash all day every 10 minutes. I can't finish my work because it keeps crashing.

                  10 votes
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                    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                  • CC2019 SERIOUS CRASHES with multicam sequences.

                    Just cut and moved on the time line of a Multicam sequence. This is the fourth crash in 15 minutes. PP CC 2019 is acting extremely unstable with Multicam projects. Never had this with 2018. In the midst of a valuable project and cannot finish due to crashes.Wish I could open the project with 2018 as there is far too much work to recreate in the time i have..

                    Project has 3 multicam sequences so far (only cutting one at a time though). It has Audition replaced audio (Which has been render/replaced), two video files (DNxHD) and a mono audio…

                    5 votes
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                      2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                    • Premiere Pro 2019 causes RAM to spike

                      I have a computer with 64GB of RAM. In the middle of a project where I'm just cutting sequences, my RAM usage will suddenly jump from 5 or 6 GB to nearly 60 GB, rendering Premiere useless. This issue occurs very sporadically, sometimes immediately after opening a project, sometimes after hours of working. Only if the program is left alone for 20+ minutes, will RAM usage potentially drop again. No standard solutions have worked thus far. Please help!!

                      4 votes
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                        1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                      • 5 votes
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                          0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                        • Premiere Crashing all day

                          It crashes when I render keyframes on a photo, when I mix sound, when I color correct in Lumetri, sometimes when I'm just playing the timeline, or just sliding a clip on the timeline. It's ****! I've lost 3 hours of work today between crashes. It uses up all my CPU and Memory to do those things.

                          8 votes
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                            2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                          • Centering Captions

                            Open Captions. Cannot center certain captions. The X function will not change. Y option is fine. Even attempting to chang the Left Right Center button does nothing.

                            This needs to be fixed.

                            12 votes
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                              0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                            • Any "Save As..." dialouges can premanently freeze Premiere

                              Any action that spawns an Explorer window can cause Premiere to permanently freeze. It will never recover, and must be shut down through Task Manager. These actions include:
                              -File > Save as...
                              -Clicking the OUTPUT name in the Export Media window.
                              -Clicking "browse" on the Export Frame dialogue box.
                              -Even hitting the little "setup..." button on the Image Matte Key effect.
                              -Using Explorer rather than Media Browser when relinking footage.
                              -Double clicking a blank area of a bin
                              -And many more.

                              This has happened to me in Windows 10 and 7.
                              (Doing "Reveal in Explorer" does not cause this freezing,…

                              19 votes
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                                9 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                              • New Install, New Project, Yet Video Doesn't Play in Source Monitor or Sequence Monitor. FIX YOUR SOFTWARE.

                                I just reinstalled the software. Created a new project. Imported footage form Sony a7Riii and none of the videos even play. Files import into project but nothing shows up in the source monitor or sequence monitor.

                                4 votes
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                                  0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                                • Memory Leak in current version of PP.

                                  Running the current version (13.2?) I experienced massive memory leaks yesterday. Could not save the project, my MacPro system (24 GB of RAM) was freaking out. I uninstalled and installed the previous version (V13.0.1), opened the same project and all's well.

                                  3 votes
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                                    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                                  • BUG: when setting a adjustment layer to 0% height premiere crashes.

                                    BUG REPORT:
                                    When setting an adjustment layer to 100% width and 0% height (to start automation) premiere crashes.
                                    Tried 5 times. Always crash at that point.
                                    I use an Lumteri effect on the adjlayer and an gausion blur of 37.

                                    Also rendering older projects with this setting gives an crash in the encoder. So I am not able to work with my old projects.

                                    2 votes
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                                      1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                                    • PP CC 2019 Crashes entire Mac When Scrubbing Footage

                                      Since I've updated, when I'm scrubbing through footage (shutteling forward with the "L" key) Premiere will crash my machine. I've been to Apple several times with it, but I'm pretty sure it's a premiere issue. Any help would be appreciated.

                                      3 votes
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                                        1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Premiere pro cc 2018 playback suddenly stops working at random times.

                                        At random times, I'm not able to playback on my timeline, not able to render my clips, clips that I select to play on the preview monitor will not playback. The whole program stops working with my clips and when I need to close the program, it is unresponsive. I have to force close it. This is on a Windows 10 on a Surface Book 2 i7/16GB/ with a NVIDIA 1060

                                        3 votes
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                                          0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Bug: Memory leak in 13.0.2

                                          After upgrading to 13.0.2, I am continually experiencing a major memory leak issue. When I have one project open in particular (a large feature doc with hundreds of hours of footage, linked proxies, etc.) upon opening the Memory usage by Premiere slowly balloons to extremely high levels. In Activity Monitor I can see 'Compressed Memory' slowly building to the point of 140 or 150 GB (I'm on an iMac with 64GB of RAM), and 'Real Memory' also slowly building to its limit. Then at some point I get an error that "your system has run out of application memory" and…

                                          2 votes
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                                            0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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