Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. Adobe Premiere Pro 2019 keeps crashing. Please fix it. I keep losing the work i have just done and its taking me ages to complete a project

    Adobe Premiere Pro 2019 keeps crashing. Please fix it. I keep losing the work i have just done and its taking me ages to complete a project

    88 votes
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    117 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. BUG: Timeline dragging does not show a wireframe of clip position

    See attached video. In one of my projects, performance in general is particularly bad (4k media mixed with mp4's in timeline I believe is the problem). But when you select clips and try to move them around in the timeline, the clips remain where they were shown. The clips are being moved, but you can't see them. Definitely a bug.

    12 votes
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    9 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Mouse Disappearing

    My mouse disappears at random while working on projects.

    73 votes
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    6 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. Focus on making Premiere Pro a stable software.

    Premiere Pro becomes less and less stable to work with. 2019 has seen the worst versions so far. It's already a running joke with EVERY single filmmaker I meet.

    It's buggy, lagging and keeps crashing and wasting the time I should spend working for my client rather than trying to fix all kinds of things with crazy work-around solutions other Adobe customers come up with.

    I'm dreaming of the day Premiere Pro is as stable as Photoshop but I guess I will have switched to DaVinci Resolve before that happens.

    18 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Premiere Pro does not fully kill its process when closing on Windows

    On the latest Windows 10 OS and Premiere version, when closing the premiere application, it does not kill the premiere process. The window will close but the process is still active and taking a large chunk of memory (viewable in Task Manager). To fully kill the premiere, you have to end the process via task manager. A new premiere window cannot be opened unless it is killed fully via task manager.

    8 votes
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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Audio waveforms randomly disappearing!

    Horrible bug with audio waveforms seemingly randomly disappearing. Seems impossible to get them back, even when rebuilding peak files. Especially annoying on long sequenzes.

    Makes audio editing nearly impossible. Please help soon!

    7 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Glitches in exports? Another new issue. Whats going on? Example added.

    Glitches in exports is wasting a lot of time, I have found the same issue on multiple systems. In premiere itself the video plays fine, in explorer the video plays fine but as soon as I export the video has glitches in. My software is up to date as well as my drivers. Running GTX 1080TI, I7 8700K 32Gb RAM. Windows. Rendering through software encoding solves the problem but now my renders takes 4 - 10 times longer, in terms a 45min episode normally exports 40 - 60 min. Software encoding the project exports 6 -12 hours. I don't have…

    4 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Crashing!!!

    You guys need to work on the system interface... Even in a workstation which has 32gb ram, xeon processor, nvidia quadro p2000 gfx card and ssd memory, premiere pro crashes.

    It is because it doesn't utilize the graphic card and is heavily relied on cpu, whereas da vinci resolve and fcp x uses graphics performance so it crashes less and rendering speed is lightning fast.

    Its been a decade since i'm using this software and only thing that is the best feature in this software is auto save other wise millions of users would have left using adobe premier pro…

    5 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. Single Frame Video File Crashes Premiere on Import

    tobiq1947031 has a file that is 1 frame in length that crashes Premiere Pro upon import. It was shot on a GoPro Hero 7 Black camera. I have replicated his issue on my system with Premiere Pro 13.1.4

    https://forums.adobe.com/thread/2650314

    4 votes
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  10. Fix Inverted Mask Feather with CUDA Acceleration

    If you have CUDA acceleration enabled and apply an Inverted Mask with Feathering, the feathering will appear in the wrong place. Enabling Software Only mode renders the scene correctly.

    2 votes
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. BUG FIX -" Run Script Error Expected: )"

    "Run Script Error Expected: )" when starting Premiere Pro CC 2019 an error pops up, "Run Time Script Error - Expected" which has not happened before in 8 years of Premiere usage.
    The error Message locks up every Premier welcome window and only clears after pressing "OK" an unholy and unacceptable number of times. The number of times required to press "OK" seems to increase exponentially after every time there is an add/ save/design/redesign a workspace. Removing and restoring preferences and settings SHOULD NOT BE THE FIX TO THIS.

    4 votes
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. 13.4 highly unstable

    Premiere 13.4 crashing regularly now - even a window resize or workspace tab select, even opening the import window can sometimes crash it. Cannot edit video now in earlier version. Very very unhappy, Adobe. Stability is the most precious thing to filmmakers - we have deadlines. Way more than latest features, frankly.

    5 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. the new version crashes very very Fn often.... please fix asap!! I'm soo screwed :-O

    I can't get any tech support!
    there should at least be a fall back to the last version to use untill a stable version can be sorted out!

    I'm loosing my clients soon!! :-O

    14 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. Fix Export Markers to CSV

    Exporting markers to CSV only includes the first line of the description, it does not include the entire description of the marker. TXT and HTML work fine.

    3 votes
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  15. keyframes deletion - premiere crash. please fix it!!

    Easy to replicate, it happens everytime!! i cannot anymore..

    Clip with warp stabilization + keyframes added from motion menu.
    After nesting the given clip with warp + keyframes, going inside nest sqs, deletion of keyframes will CRASH premiere..

    3 votes
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  16. 6 votes
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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. Premiere hangs on Import

    Premiere hangs on import window. Many times.

    2 votes
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  18. Premiere drops frames and freezes when dealing with .mxf files

    I have .mxf files that play correctly in any video player I've tried.

    When I import it into Premiere following happens:
    - file drops several frames when upon being played, usually between 20 and 30
    - I remove the file from Premiere and import again
    - Premiere freezes!
    - I have to force quit Premiere now

    I can reproduce this consistently, different set of frames are being dropped each time.

    Premiere Pro version: 13.1.4
    Operating system: macOS Mojave 10.14.6
    Processor: 2,6 GHz Intel Core i7
    Memory: 16 GB 2400 MHz DDR4
    Graphics card: Radeon Pro 560X 4 GB

    3 votes
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  19. Crashes with version 13

    Premiere is crashing and freezing lots after the update... anyone else? I used to get crashes maybe once a fortnight, now it's a few times a day!

    43 votes
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. BUG - 13.0.2 Safe margins disables video output

    When you turn on Safe Margins, it disables video and only shows a thin white line over a screen of black. Safe margins are not properly composited over the existing video in the Source or Program monitor. In the sample image attached, the Source monitor shows when safe margins is turned off and the program monitor shows when it is turned on.

    22 votes
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    7 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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