Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. bug premiere pro 2020

    bug report on premiere pro 2020: playback stop while playing on timeline and then display message: "A low-level excerption occurred in: Adobe Player (Player:11)" - then Premiere crash, and i have to force quit from force quit application. i'm working on a MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports), 3,5 GHz Intel Core i7,

    303 votes
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    234 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →

    We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.

    If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.

    We’re eager to pursue the issue further.

  2. Better Threadripper Support

    I have 2 PCs, 1 with an I7 6900x and 1 with the Threadripper 1950x and opening the same project , the Threadripper struggles in playback. Cant play 1080 footage (without effects) without dropping frames. CPU utilization is 30% max and GPU is 5% max. Both machines have a GTX 1080 ti

    161 votes
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    87 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
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