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In an effort to improve communications between you and the Premier Pro team, we are moving this feedback forum to the Premiere Pro page on the Adobe Support Community. As requested, bugs and feature requests will be able to live separately in that forum.

This move is happening in part to acknowledge that we haven't been responsive enough here, and we are combining our forums to help remedy that. Ideas and their attached comments from this UserVoice forum will be migrated based on how many people voted for them. Check your profile on the Adobe Support Community to see any migrated posts that you've created or commented on. If you have an item here that did not make the migration, please bring it over to our new home.

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571 results found

  1. Correcting a play bug

    I've been working on a project that stops when I press the play button or space bar. I can do almost anything else but go back to playing the video. Luckily I can save the project and press the close button and it then tells me premier stopped working. I close it program and restart and it works. but only for a few minutes at a time. I've clicked on the button to notify adobe of the problem every time I turn it off.

    1 vote

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  2. Multicam bug: toggle off video layers doesn't update in timeline

    Using a multicam in a sequence. If you ctrl-click the MC to open it in the timeline and toggle off and then back on one or more video layers, it often doesn't update back in the main sequence until you restart the program.

    4 votes

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  3. HDV Audio

    When capturing HDV-video from a HDV-tape the audio runs out of sync. In the beginning of the captured material when playing it back, there is sync, but during the length of the movie ,the audio drifts more and more out of sync. At the end of each movie the sync is off by several seconds. Please fix this bug. Third party softwares can play it back (i.e. VLC player, vegas pro, etc), why cant PremierePro, in which the material was captured in the first place.

    3 votes

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  4. Choose playback speed by default

    I would like my playback speed to be at x2 speed (for instance) , by default. I know the existence of the shortcut, but I'm sick of having to press the shortcut all the time. Similar to the preview option there is in AE.

    9 votes

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    6 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
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  5. playback noise from a nested no audio clip

    A segment of nested time-lapse clip has high pitch ringing sound overboard.
    but it's a silent clip originally, doesn't even have audio track
    Playback in the nested sequence / original is totally fine.
    but the parent sequence have noise while all the audio filters were removed / all attributes were reset,
    a certain part keeps ringing. I cannot even understand how can this happen when you have a no audio clip to start with.

    1 vote

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  6. BUG - Audio dropout with Mastering Fx applied in Master channel.

    No Audio during playback when Mastering Fx is active in Master channel. (+ other Audio Fx)

    2 votes

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  7. Random Timeline Audio Tracks Don't Play After Opening A Project

    PP CC v12.1.2
    After opening a project, the audio will not play random audio tracks in any open sequences. Sometimes, In order to get it to start working, you have to solo and then unsolo any audio track...sometimes.

    3 votes

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  8. Freezing/Crashing during Shuffling 2019

    During playback in 2019 if I have set shuffling to 2x or 3x speed and the playback reaches the end of the clip in the timeline premiere will freeze and eventually need to be force closed.

    2 votes

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  9. BUG, 13.0 and 13.1 when importing video from Sony XDCAM you are not able to use preview control unless you save, close and reopen project

    version 13.0 and 13.1(os 10.14). when importing video from Sony XDCAM you are not able to use preview control after importing unless you save, close and reopen project.

    Image Size: 1920 x 1080
    Frame Rate: 29.97
    Source Audio Format: 48000 Hz - 24 bit - 8 channels
    Project Audio Format: 48000 Hz - 32 bit floating point - 8 channels
    Total Duration: 00;00;40;11
    Pixel Aspect Ratio: 1.0
    Alpha: None

    MXF File details:
    Wrapper type: MXF OP1a (type: SingleItem SinglePackage MultiTrack Stream Internal)
    File generated by: Sony, Mem (1.00)
    MPEG-2 422 Long-GOP

    3 votes

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  10. There is an issue with video playback

    There is an issue with playback in the Program window where the video "jumps" around. The source file does not have this issue and the sequence settings match the native video. This seems to be a bug. Nothing I've done fixes the issue and this is not the first video I've edited.

    1 vote

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  11. BUG: PPro v13 (CC19) drop frames while playing cineform files.

    If you have your video previews format to cineform or just import plain cineform mov files, Premiere is unable to playback without dropping frames.

    You have to change the video previews to DNxHD or I-Frame MPEG to make it smooth again.

    This makes rendered timelines to be more laggy than unrendered!

    I've seen several threads with bad playback performance that most likely are affected by this.

    3 votes

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  12. I use ninja blade record 422 with mov so slow after i update premerier to 13.0

    I use ninja blade record 422 with mov ,edit so slow after i update premerier to 13.0
    adobe encoder also slow 2hour clip convert to other format 3hour just 18%.Why and how to do?

    2 votes

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  13. Play source monitor while editing in the timeline

    Should be able to play media in source monitor as I clean up my timeline. would be a huge timesaver.

    2 votes

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  14. Buggy Video in Program Monitor when paused, fine when playing.

    When the program monitor has video paused, a weird pixilation or buggy image shows up. When the footage plays it disappears. I have been working on the project for a few weeks, no issue until now. What gives?

    0 votes

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  15. 1 vote

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  16. Playback stops working when switching programs

    Everytime I switch to Outlook, playback stops working.
    It's no total freeze, but I have to restart the project to start playback again.

    As you can imagine, this is more than anoying.

    In addition I noticed, that Premiere is freezing while importing another v 13.0 project file.

    I am on Win 10 and Premiere 13.0

    3 votes

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  17. Fix playback issue with older mac book pro models and v13.0.2.

    Current Build and older macbook pros will not playback. Playback stops and audio continues whild program becomes very slow. Editing off a samsung T3. Disk speeds are 390+mbs read and 444+mbs write speeds. Plenty fast for 1080 footage. Never had a problem with previous build but now its dead in water.

    1 vote

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  18. H264 HD Scrubbing problem, inter frame issue?

    Hi
    I have a major issue when i m scrubbing an H264 HD video (40mbit, Total file size 30GB).
    i tried on a PC with quat core 2,6 Ghz ram, 16MB ram, nvme hard disk.Quatro P2000 GFX

    And also 10core 2,4GHZ 32GB ram,ssd hard disk. Nvidia 1060 6GB.

    When i export the same file into mpg 2 30mbit I frame i have a smooth scrubbing.

    Is it a way to work with H264 HD on Premiere with smooth (frame accurate) scrubbing?

    P.s I work with Broadcast Quality and i want also a broadcast Quality with efficiency and fast paced workflow.

    1 vote

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  19. Not working

    Hi I had a number of projects on a mac. I out them into a folder on desktop and left them for a week or two. When I go back to them, they won't display anything or play. Nothing moves. I can't even change from editing to all panels display. it's locked down. I have the latest version of Premier Pro CC. Any ideas?

    2 votes

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  20. Audio (song) Displayed and appears to be playing with playback however no sound

    The audio seemed to have disappeared when i accidentally deleted a sequence from an old project. Unfortunately i've tried everything to get and audio whether it be a song or audio from a clip. I know the audio on my PC works as i can watch clips and songs. I also know the correct output driver has been selected for audio play back. This only became an issue when i accidentally button bashed on the sequence tab.

    Please help, i have spend literally 5.5 hours trying to fix this issue. I

    1 vote

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