Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. "I-frame first" fast seeking for inter frame compressed video files

    When you are "seeking," (which means QUICKLY looking through a long video by clicking and dragging the playhead with the cursor,) there is sometimes very high "prefetch latency," meaning that frames will load slowly, resulting in very few frames being shown. This can make it very difficult to find what you're looking for.

    But when seeking, perfect frame accuracy is not nearly as important as seeing what you're doing. Therefore, to reduce the "prefetch latency," I suggest that the nearest I-frame is loaded and displayed FIRST, (because I-frames are always the fastest to load) while the exact B or P…

    115 votes

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    9 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  2. bug premiere pro 2020

    bug report on premiere pro 2020: playback stop while playing on timeline and then display message: "A low-level excerption occurred in: Adobe Player (Player:11)" - then Premiere crash, and i have to force quit from force quit application. i'm working on a MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports), 3,5 GHz Intel Core i7,

    327 votes

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    241 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  Reg Santo Tomas responded

    We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.

    If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.

    We’re eager to pursue the issue further.

  3. Bug Report: Speed Issues in Premiere 2020

    Any speed change that brings a clip over 100% speed results in choppy playback.

    83 votes

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    78 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bug PP 2020 Interpret Frame Rate results in scrubbing errors

    On files where I change frame rate via "modify/interpret footage" resulting clips have errors while scrubbing on the timeline (skipping back and forth in file). If I simply change the speed via the speed setting on the timeline, the file scrubs fine. Any ideas? I made a video where I tried to show this happening:

    https://youtu.be/MjEDyjPbZUg

    Windows 10

    CC2020 14.1.0

    RTX2070 super 442.92 studio driver

    17 votes

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    8 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  5. Speedramp in Premiere Pro 2020 is a mess

    Speedramping in Premiere cc 2020 let my eyes bleed like ****.
    No smooth, but cruel lagging while playbacking the speedramped clip.
    The rendered file however is fine.

    Fix that as soon as possible, before I went out of blood.
    Thanks

    68 votes

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    20 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  6. BUG - Premiere Pro 14.6.0 FREEZE

    It's happening more often than usual. To reproduce the error you must be working for a couple of hours within a file (large or small it doesn't matter). After a while it will freeze the entire software (including the mouse cursor) if you just hit playback - EVEN if you already pre-rendered that part (green bar is up).

    Never had this problem before this update 14.6.0.

    Also, Premiere just freezes when you hit playback, so if you manage to stop the playback you will be able to save your work and exit the program (which will not solve the issue).…

    4 votes

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    1 comment  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  7. Premiere Pro 14.5: Rendered Playback Issues

    Rendered playback set to FULL resolution does not always actually playback at FULL. Often drops to 1/2 or less frame rate and stutters.

    Need to stop and restart playback numerous times for the software to actually engage full resolution playback.

    Timeline is set to ProRes422 1920x1080.

    Happens with both single GPU and with eGPU.

    iMac19,1 with Vega48 with 128GB RAM, 3.6GHz 8-Core Intel i9.
    macOS Catalina 10.15.7 (19H2).
    RX5700XT is the eGPU when in use.

    This is NOT a drive speed issue. All drives connected are SSDs with minimum 450MB/s speeds. Scratch drive is NVMe with 2000MB/s. System drive is…

    3 votes

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    2 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bug - after making a cut in timeline, audio cuts out, can undo the cut and audio is back but what's the point of this editing software then

    It's just happening to this project so far but it's very frustrating. I make a cut and everything ahead of the cut loses audio. I can undo the cut and audio is back (but then I can't edit forward without matching frame, dragging clip into new sequence and continuing that was which is annoying). I spent a long time trying a dozen things with the adobe chat customer service thing and nothing worked. Interestingly, I can export the section that's lost audio and the export has audio, so I guess it's a playback issue or something. I've attached screenshots just…

    3 votes

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    1 comment  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  9. Scrubbing issues - Showing incorrect portion of footage

    I am having series scrubbing issues after interpreting footage.

    When I interpret 8bit .mov 60fps clips to 24fps from the GH5, the footage becomes completely useless. I can no longer scrub the footage and see the actual portion of the clip. The viewfinder shows the incorrect frame. Also, speed ramping interpreted footage completely breaks the clip and it no longer plays back successfully. I have to delete and then reimport the clip.

    14 votes

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    4 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  10. From creation to output

    Include DVD (And all possible media) burning capability within the app. The fact that I had to purchase the entire Creative Cloud to be able to render a video and now that I need to copy video content to a DVD player to share with nursing homes and can NOT DO IT WITH ADOBE PRODUCTS is frustrating. Give us the ability to do one stop production. And recognize that the WORLD is not yet streaming and downloading all their content because they either do not have reliable internet or they do not have the technological capability/aptitude/money/time or will to try…

    2 votes

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    1 comment  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  11. Wrong part of clip showing while scrubbing interpreted footage

    While scrubbing through footage in the source panel that I have interpreted from 60fps to 24fps, the preview image on the source panel doesn't align with my actual location in the clip. This makes it virtually impossible to scrub through footage and set in and out points.

    This is version 14.3.2. I don't remember this ever happening with earlier versions.

    6 votes

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    2 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  12. Transmit monitor options

    Would be nice to be able to set the transmit monitor properties to match your external device. At the moment if you have any material played from the source monitor that is above the resolution or framerate of your external monitor the screen will go black.

    3 votes

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    0 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  13. Premiere Pro 14.6.0 suddenly freezes previewing

    Premiere suddenly stops previewing. The playhead gets stuck at a random timeline's point, the screen freezes and I keep hearing the audio.

    GPU is active, the preview quality is set to 1/4 and the timeline is composed of low resolution stills.

    Very weird and annoying.

    3 votes

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    0 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  14. Terrible playback with LUTs in Premiere Pro 14.5

    When using LUTs in Lumetri, playback performance becomes really poor - like, stuck at 10-12fps consistently. Overall responsiveness drops as well. This is especially true with "heavier" LUTs and when using them in an adjustment layer.

    Any version of Pr Pro 2020 beyond 14.3.1 exhibits this issue, so it's been around for a while. I was bummed to find that the issue is still present in 14.5 because the GPU accelerated decoding for H.264/265 media is an excellent addition.

    Anyone know if Adobe is looking into this bug?

    General notes:

    I've noticed this problem on multiple systems (specs below)

    It…

    3 votes

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    1 comment  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  15. 2020 scrubbing issues

    bug report on premiere pro 2020 running on Catalina: almost every time I use the J key for reverse playback Premiere freezes or starts scrubbing at random on the timeline.

    16 votes

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    11 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  16. Continue playing when moving playhead

    It would be great if, when I move the playhead and I've pressed play, if I then move the playhead somewhere else by clicking, it would simply continue playing from the new place. Please.

    2 votes

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  17. Reverse play keeps playing after I stop it with K key.

    This is a new bug in this version. When using reverse play using the "J" key, playback keeps going for 2-3 seconds after I hit the "K" key to pause it. I have not noticed this before, and I have the same hardware as before.

    3 votes

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    3 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  18. Improve playback performance of still images

    Problem: Currently playback lags significantly whenever an JPG image at its full resolution (6000x4000) is added to the timeline despite selecting 1/4 or 1/8 playback quality or changing playback settings. Playback stops completely when motion effects are applied (like scale/position changes).
    Problem occurs even on a computer that handles 100mbit 4K videos at Full playback resolution without problems.

    Expectation: Since an image is just 1 frame, it actually should be easier for computer to handle it and I would expect a smooth playback. It would be fine to also see it at reduced quality, because currently, reducing playback quality does…

    2 votes

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    0 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add real-time rendering

    There needs to be an option added to have background real-time rendering enabled for Videos and Effects. It is very annoying to manually render each item, or the whole timeline and wait long minutes (hours) for things to render on high end PC's. Apple's Final Cut Pro offers real-time rendering and makes workflow and playback MUCH easier.

    1 vote

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    0 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bug in the playback, after loop no sound.

    The new version of Premiere Pro when the playback ends and the loop button is on, the playhead goes to the begining and then the sound stops.

    1 vote

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    0 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
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