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38 results found

  1. Premiere is sooooo laggy on Apple MBPro M1 Max 64GB

    For some reason (seen this on other forums) Premiere cannot handle even the simplest editing without lagging HORRIBLY on the new M1 Max on my MB Pro which is spec'd out with max memory.

    Davinci handles even the most complex clips with effects and color grading flawlessly, I don't understand why Premiere is so buggy it is the biggest headache, I'm doing simple text overlays and I want to chuck the whole thing in the trash.

    1 vote

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    Hi Jon,

    This is definitely not expected and not what we're seeing with most customers. Here are a couple of things to try:

    1. Make sure you're using the latest version of Premiere Pro - that's v22.2.

    2. Delete your media cache: https://helpx.adobe.com/premiere-pro/kb/clear-cache.html

    3. Temporarily disable plug-ins and extensions by moving them out of their folder and putting them in a folder on your desktop. Plug-ins are here: /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore; extensions are here: /Library/Application Support/Adobe/CEP/Extensions

    You should be getting excellent performance and if not, I'm sure it's something we can help with.

    Regards,

    Fergus

  2. 1 vote

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  3. FIX PROGRAM VIEW WINDOW CRASH!!!!!!!!!!

    Every time I tried using premier in the last month the program view window froze within minutes. Everything else was fine like I was able to make changes to timeline but I couldn't see any of those changes. The only way to fix it was to close the whole program then reopen which took more than 20 mins to close saying the program wasn't responding then finally giving me the close program option. Then when I opened it again I had the same issue after a few minutes.

    1 vote

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    Sorry you encountered this problem. There's nothing actionable in your post; if you can reliably reproduce the "program window freezing" issue, please give us step-by-step instructions on how you're able to do so, and we'll pursue the issue further.

  4. Lag

    I have a problem when I try to edit my video and the software is lagging a lot of for me.

    1 vote

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    We would like to help you, but need a lot more information. Tell us more about your computer system? Has PPro’s performance always been laggy, or did something change version over version? When you say ‘laggy’, do you mean that the timeline is out of sync with audio? Or do you mean that it takes a while for PPro to respond to user commands?

  5. Please make synchronize (by audio) and audio peak file generation multi-threaded processes.

    Please make audio processing multi-threaded. Currently, generating peak files, synchronizing by audio, and rendering audio tracks are all single processor tasks, which makes these tasks really slow even on blazing fast multi-core machines.

    1 vote

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  6. make this software behave like professional video editing software

    Yo I hate this software. You've attached the word Pro to it. I just spent 2 hours editing and cleaning up footage only to have it freeze up and lose everything I've done despite saving?? Insane. Why is there no recovery function? The mobile version is even more useless to me with its random audio hiccups and crashes, rendering it pretty much unusable. This honestly makes me want to cancel my Adobe subscription. I just updated all of my Adobe software. And still having a VST3 plugin crashes Adobe Premier "Pro". This isn't pro level software. This is shovelware. Ever…

    1 vote

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    Auto-save is the recovery function; on by default.

    There is no mobile version of Premiere Pro; I think you’re referencing Premiere Rush.

    We work directly with most major VST plug-in vendors; if you can provide specifics about the crash you’ve encountered, we could pursue it further.

  7. what is the official standpoint on multithreading / multicore?

    i just had contact with support regarding super slow rendering times – they referred me here.
    i convert an h264 to a cropped png sequence, no effects applied (except the cropping).
    if i do this in premiere or ae, it takes at least 2 hours and only utilises a fraction of my cpu. if i do the very same operation via ffmpeg (cli), it's done in less then 7 minutes. attached you'll find screenshots of the two procedures, note the render times (as said, same task, same machine, same result).

    is this expected behaviour (because cc simply does not work…

    27 votes

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    Not Actionable  ·  8 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Making better use of the Hardware, GPU for Playback and Debayering and using mutiple cores.

    • Use the Power of GPU for better Playback Performance
    • In General I noticed a much greater Performance with FCPX and Resolve. I would LOVE to see the Performance in Premiere.
    • iMac Pro Hardware support aswell as MacBooks and all common used editing machines. Note: I cant get full Resolution 4K Playback with an iMac Pro (in ProRes or C200 RAW as well as some 4K h.265 from a consumer camera files)
    558 votes

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    Hi all, 

    I'm closing this issue. The reason is that since this post was first created, we have made major improvements in how we use available hardware and, in particular, GPUs. Common video codecs are now GPU accelerated and we regularly add more. (For example, AVC Intra in v23; ARRIRAW in v23.1.)

    Improving performance is ongoing work and it's work that has a high priority for us. If you've got specific areas you would like to see improvement in (e.g., particular video formats or processor types), please create a new idea. 

    Thanks,

    Fergus

  9. Better CPU Usage when Exporting

    I, also, have the same deep disappointment that Adobe does not utilize a multi-core system when Exporting video(H.264, encoding and such). I have a 2018/2019 MacBook Pro i7, 32GB RAM, Pro Vega 20 graphics, also connected to an eGPU Radeon 580x 8GB RAM enclosure connected with Thunderbolt 3, also have an M.2 Enclosure housing a 2TB 2800mb/ps connected thunderbolt 3 to port two on my Mac that keeps cache files, auto-saves, and backups. I keep all media files on a Sandisk 2TB Portable SSD, so should have absolute zero speed related issues references files. They all have separate drives that…

    1 vote

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  10. Instant crash

    A weeks ago, Premiere was in a state where it would gobble up all the RAM on my laptop within 5-10 minutes (25GB). I would be able to edit a video for at least a few minutes before saving it, restarting Premiere, doing more edits. After five or such repeated cycles attempts, I would have to reboot the machine and repeat.

    I don't know if that is related to this fault. I do not have the time to re-install all of Windows to try such desperate extremes. A video that should have taken 30 minutes to edit took an entire…

    1 vote

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  11. Premiere not timeline not responding

    My timeline is not responding at all. It was working fine yesterday, but now I am not able to perform any action of the timeline. I initially that the application is not responding, but I am able to do other things like save, open or close projects but the moment I try to do anything on the time nothing is functioning. I am not getting any indication as well as why this is happening.

    1 vote

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  12. Make Premiere Pro 2019 work...

    Premiere Pro 2019 is unusable. Video preview cannot be played, any change voids work area renders, renders take exceptionslly long time.

    Numerous people rolling back to 2018 and 2017 to keep working...

    If uninstalled and reinstalled various combinations of Premiere and all CC products and both 2019 and 2018 versions of Premiere have become unusable.

    32 votes

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  13. Make it not suck. I am runnning a top of the range, latest imac. Premiere 2019 felt smooth, responsive, lovely to cut with. 2020 NOT

    Make 2020 smooth, not jittery. That would be a start... Also don't release software before it's ready please...

    1 vote

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  14. Trying to use Premiere 2018 and have problem with 'gradient wipe'

    Trying to use Premiere pro 2018 (having cpu issues with 2019 and 20 due to older computer) but gradient wipe does not work!! I don't understand why if Adobe supports 2018, and it's available to download they can't give me the updated versions of 2018 in which this problem was fixed? CRM:08022000001557

    1 vote

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  15. Performance bad

    Playback is choppy when you view the video. I edited a video two days ago and now when I play it back in the editor it is very choppy. So I started another and I get the same. I uninstalled it and reinstalled it and the same. IT's CHOPPY. Please FIX>

    1 vote

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  16. The software crashes a lot more on newer versions

    On older versions of Premiere pro I was and am able to import any size or quality of video or audio where in the newest three versions I can't import specific videos or audio and I don't whether this is a bug or the app itself

    1 vote

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  17. Premiere Pro CC 2019

    Premiere Pro CC 2019 wont read video clips like 2018 version. What has changed with the system and is there a future update to smooth the the thins up Same video clips run on Da Vinci Resolve smoothly but not the CC 2019.

    5 votes

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  18. Why the **** do I have to confirm my cloud account every 10min?

    DISABLE IT!
    I hope this cloud system will be the end of Adobe and somebody will come up with something better.

    1 vote

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  19. Need to fix issue with searching imported project assets in Premiere CC 13.0.2 (Windows 10)

    SEARCH BAR: Search lags or fails to produce results when searching connected media. This is causing major delays in production due to having to locate assets manually.

    3 votes

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  20. New Imac 2019 crashing

    Regular Imac, but w/ fastest processor & GPU and most RAM allowed, keeps crashing when dragging cursor thru timeline at high speed. It's not just PPro that crashes, the machine itself hangs up.

    1 vote

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