Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. Bug in Premiere Pro - version 14.5.0

    I updated to the latest version today, Oct. 21, 2020 - - whenever I am working in a project in Premiere, and then close the project to open another project, ALL keyboard shortcuts stop working. I have to completely quit Premiere, and reset preferences (hold "Option/ALT" upon launching) for the shortcuts to be restored.

    And then if I hop to another project, again, the shortcuts stop working.

    I have zero custom keyboard shortcuts; all of the shortcuts that cease to work are the ones native to Premiere.

    Premiere Version: 14.5.0

    Working on an iMac Pro 2017
    macOS Catalina - 10.15.7

    15 votes
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    8 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Sounds scary; we’re not yet able to reproduce that behavior, here.

    Confirming: In Preferences —> General —> Most Recent, is yours set to show the Home screen (the default behavior), or have you changed the pref to “open most recent”?

  2. Fix Audio Previews/Rendering

    Currently, Premiere Pro has no indicator for audio rendering, and appears to render all audio prior to starting playback, causing lag spikes upwards of 20s with a large multi-track file.

    This would be okay, if somewhat annoying, if Premiere actually cached and retained this audio after this first time. However, that is not the case. Premiere does not cache the audio to disk, and will discard all of it immediately if you so much as click out of the program for half a second, causing another 20s lag spike before you can start playback again.

    Additionally, people have reported related…

    7 votes
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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Updated to 14.5.0.... LAG

    I updated to 14.5.0 and now my projects playback are super stuttery/laggy. CPU usage use to be 100% and now I get maximum 19/20%.

    All settings are the same and even reopened projects from months ago and it runs laggy and low CPU usage. I'm paying for a service which just had "upgrades" but ends up being unusable.

    5 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Performance Issue with RED Files over Network and Mercury with CUDA

    Dear Adobe Community,
    we have a problem in our company with the playback of RED material. In the following I describe the behavior of Premiere Pro when playing back 8K r3d data. But this also affects footage from 5/6K.

    First of all about hardware and infrastructure. We have a server with a raid controller (Adaptec 81605zq) which provides 16x4TB Samsung Evo 860 in RAID6. This is connected to the switch by means of 4x10GbE bundled over fiber optics. From here our workstations are connected via 10GbE copper cable. The server runs with MS Server 2016, the workstations with Win 10…

    7 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. In premiere 14.5.0, I'm not able to move items in a floating bin.

    There's a bug that needs fixing. I'm not able to move items in a floating bin in version 14.5.0

    3 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. Creating Proxies for 120p footage creates 60p proxies?!

    I have footage filmed at 120p, 60p and 24p in a sequence. They are all HEVC 10 bit 422 so naturally, the computer is having trouble playing them back, so I waited all night for Premiere to create proxies. It worked fine for the 24p, did that automatically. Did fine for the 60p, did that automatically. However, for the 120p footage, it ignored that it's 120p and just created a bunch of 60p footage, so when I turn on the proxy, it jumps to different areas because the actual footage is 120p!!

    Obviously this is a problem since it means…

    2 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. Premier Pro is Crashing (PC overheating/Memory overflowing)

    What the **** is happening with Premiere Pro?
    Ive been using it for about 2 months, and until 3 weeks ago, it started to OVERHEATING AND MEMORY OVERFLOWING!!!!!
    WHY?
    FIX IT!!! IM PAYING FOR THE MOST USE APP IM USING IT!!!

    3 votes
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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Premiere Pro dont start.

    After the new Update 14.5, Premiere dont start.

    I try it twenty times but every time i open it, then premiere stops and the report say no feedback.
    At twenty and one time premiere starts, after ich closed every program on my PC.

    Its absoluty out of the question that this is a joke from adobe!
    Fix it, i need to work and i have not every day a hour time to take this game with premiere pro!

    3 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. Link Media window not showing up

    This issue is hard to explain, so please bear with me. I'm running the lastest Premiere Pro CC on Windows and when my media gets disconnected and I right click that media in project window, my whole Premiere freezes (like it's waiting on some action). It took me a while to figure out, but if I press Esc everyting gets back to normal.

    It feels like Link Media window "opens" in the system, but I do not see it anywhere. Same issue with Attaching Proxies, I can't see that window pop up. After some research, nobody seems to have this…

    3 votes
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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. playback

    playback lag in version 14.3.1 and 14.3.2
    all my projects were playing fine, but with this version, jkl playback often have a 4 seconds lag, even at 1/8 quality. Had to revert to previous version 14.3.0 and the playback is perfect with this version.
    rtx 2080
    64g ram

    4 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Mac Pro 2019 / Vega 32GB / 16 Core poor performance with mp4 /h264

    Its a misery / mystery how slow Premiere renders and feels while editing compared to other NLE Editing Softwares like Resolve or FCP X.
    I am using Premiere since + 10 years and it feels outdated to be honest.
    Adobe Please don´t add any more features just clean the code and concentrate on performance.

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Make a long timeline resonable response

    Common problem with long timeline. Premier starts to be laggy when dealing with long timeline with multiple audio channels. When I have - let's say 1 hour of timeline with 8 channels of audio Premere becomes totally slow, zooming in and out to a timeline produce few second of lag. Don't u notice that? Please do something with this! If I delete all audio clips timeline becomes responsive as it should.

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. Performance: Playback starts freezing frequently on Mac

    While editing a sequence, Premiere will sometimes just stop working. When this happens, I usually can't toggle the play/pause button. When I can, there is often a 10 second delay before playback start/stops. The preview will also not update for a number of seconds as I navigate through the sequence.

    This sequence is composed of clips with the same video format and is not very complex. I don't know what exactly what triggers this but reloading premiere does not fix it. It makes Premiere pretty much unusable when it happens.

    This is with Premiere 14.6.0 (build 51) on MacOS 11.01.…

    1 vote
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Drop audio file on timeline - non responsive version 14.6 MacOSX Big Sur

    I recently upgraded to Premier Pro 14.6. I drop an audio file on the time line and Premier pro seems to temporarily lock up. It slows the entire creation process to its knees. Hitting play does nothing for over a minute. You can't click to a new spot on the timeline. It is really horrible. I am running on MacOS Big Sur 11.01. This is a bug and not an idea.

    1 vote
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Video/Audio Track Bug

    Since the latest update, when adding a video/audio track, I'm unable to add a video/audio track to a timeline without crashing the program.

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Markers Apply Slower and Slower the More Markers are Applied

    I use the markers panel extensively and I'm noticing recently that as I place more markers, it takes more and more time for the marker window to pop up. I'm half way done typing my marker text before it pops up. The clips I work with are LONG so this delay gets unbearably long. Not sure if this is new with the latest version or if I'm just noticing it now, but I JUST upgraded my CPU to Ryzen 9 3900X 3.8GHz, partially to mitigate this issue, running on an SSD using Windows 10, so it's not a hardware issue.…

    3 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. scale not working with keyframes

    how are you going to release a new update with a bug that causes scale not to work whilst charging us more and more for your unstable products each year

    1 vote
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. BUGS GALORE IN LATEST 2020 UPGRADE

    Just upgraded 2020 Premiere Pro CC.


    • Displays unset, opens project with "media offline" billboard. 4K ProRes (HQ) media is right there, green lined, in the timeline.

    Attempt to play yields only audio.

    Requires some massaging to get the main display back, in Preferences. I'll have to backtrack ot enumerate the steps. Someday when I have time.


    • Low level exception errors while rendering under Metal on 2013 Mac Pro D500's. Source is ProRes (HQ) 4K. Worked perfectly just before the upgrade.

    Any other surprises?

    PLEASE PLEASE TAKE TIME TO TEST YOUR ENGINEERING CHANGES THOROUGHLY, OR FIND OTHER WORK INSTEAD OF DISRUPTING…

    8 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. error message Frame substitution

    I was editing all day then I got an update to 14.4 ALL my video clips on the time line went black I got the error message Frame substitution. I am in the middle of a project for a client and can not afford any delays. I can not see any of the footage and any on the timeline . HOW DO I FIX THIS !!!???

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Fix Project Load time

    Even for small projects, after this weeks round of updates, it now takes forever for projects to open.
    Stuck waiting for all media to be loaded and often application never loads all the media and I am forced to restart or reboot.

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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