Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. BUG in PPv2022. DNxHD MOV import is not working!

    Media doesn't import. Alerts saying "Error Retrieving Frame1" (etc). This is DNxHD These are clips that worked fine in PPv14. I tried both promoting a PPv14 project, and also starting a brand new PPv2022 project, and nope, it does not work, on multiple files. Also your "upload files" function on this page seems to prevent posting bugs!

    1 vote

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  2. Make it easy to open my mp4 move in PR. Just downloaded PR and for some reason it can find my mp4. So far a **** experience. Any suggest

    New download of PR but can't download my movie. Can even find it in explorer despite ending with .mp4. any suggestions?

    1 vote

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  3. Multicam import sequence

    Stream the line the import for multicam editing. There should be away to select assets, have them synced automatically into a multicam sequence.

    2 votes

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  4. importing media with onedrive

    when assets stored in OneDrive are 'cloud only' and Premier requests the file, then the premier import progress dialogue appears with zero progress and hangs for several minutes before reporting an error that cannot import file.
    I suggest that integration with OneDrive be developed or at least better error reporting, as all work stops while this hangs.

    1 vote

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  5. キャラクターアニメーターの動作をリアルタイムで反映させてほしい

    現状、キャラクターアニメーターのプロジェクトは読み込めるのですが、これはキャラクターアニメーター内で動作が記録されたものに限ります。動画を再生しながら、リアルタイムでキャラクターアニメーターを動かせることができると作業効率が格段にあがります。
    ご検討ください。

    3 votes

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  6. Import to bin remembers previous folder

    What if when you import with a bin selected, Premiere would remember the last folder in finder/explorer you used to import from?
    So if you had a video or music or VO folder, it would remember to open the same folder you imported files from for that bin previously?
    Small thing, but I hate having to always hunt around for the right folder.

    1 vote

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  7. Import Graphics

    When importing a graphic from Photoshop, it would be great to have Premiere remember the users' last choice and dialogue box sizing/position. So, if you chose individual layers, that would be the default on the next import - if you've elongated the dialogue box to view many layers of a .psd it would stay that way until changed or restarted.

    1 vote

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  8. Not importing XAVC Intra (Work Stoppage)

    I am editing a project for a client and I am stuck, and there is a deadline looming. My source material is XAVC Intra. When I attempt to bring in to Premiere either through the Media Browser or through File>Import, the result is an audio-only clip, no video. I also tried to bring the footage into Media Encoder and After Effects, with same results. After reading about other issues with XAVC format in Premiere, I downloaded Premiere Beta, but had simiular results. Thinking that perhaps Black Magic Desktop Video was somehow interfering, I uninstalled it but still had the same…

    2 votes

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  9. Not importing XAVC Intra (Work Stoppage)

    I am editing a project for a client and I am stuck, and there is a deadline looming. My source material is XAVC Intra. When I attempt to bring in to Premiere either through the Media Browser or through File>Import, the result is an audio-only clip, no video. I also tried to bring the footage into Media Encoder and After Effects, with same results. After reading about other issues with XAVC format in Premiere, I downloaded Premiere Beta, but had simiular results. Thinking that perhaps Black Magic Desktop Video was somehow interfering, I uninstalled it but still had the same…

    2 votes

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  10. BUG REPORT - IMPORT ERRORS FILMIC PRO SUBSTITUTION RECURSION

    The HEVC files generated by Filmic Pro capture at 30fps, 4k 2160P, FILMic Extreme, 10-bit LogV3 [shutter locked to 60Hz or Auto] when imported to Adobe Premiere Pro Version 15.2.0 Build 35 are generating thousands of "error reading frame *** @ xx:xx" substitution/recursion events on import and when either playing back the source clip itself or when embedding it in a sequence and playing that... Using Adobe Media Encoder to transcode the original Filmic Pro output into Apple ProRes 422HQ renders editable/usable files and is an acceptable workaround in the short term but obviously far less than ideal. I've searched…

    3 votes

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  11. Media Browser does not show certain folders

    The Media Browser in both Premiere and Media Encoder doesn't like to display certain types of folders. The folders that I am having trouble with are folders that have been copied to my local drive from a Google Drive folder. These show up with a custom icon in Windows File Explorer. They don't show up at all in the Media Browser in Premiere or Media Encoder.

    A fix that I have found is to set the custom icon back to a default icon in File Explorer but this is pretty painful if an entire project has been downloaded from Google…

    3 votes

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  12. Importing different files with the same names but from different folder cause premiere to use the same clip from the first folder

    As i stated in the title, i'm not sure if this is a bug or what is it but Importing different files with the same names but from different folders cause premiere to use the same clip from the first folder

    the problem that i'm half way through several projects using the same video clips and i can't change them since that will impact all other projects

    and to get worse when i select a bin from premiere and create proxies sometimes it doesn't create proxies for all the videos in it.

    App version : Adobe premiere 15.4.0 Build 47 …

    2 votes

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  13. request for better caption options

    it would be great if there was an option import captions as a raw .txt file, then the transcription could be done using existing the "script of the video" rather than translating the audio

    1 vote

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  14. Correct Clip naming on Import

    On import, currently, if you import a footage folder from a Canon camera the folder structure is, CONTENTS > CLIPS > CLIPNAME.MXF However, they end up importing always as CLIP01 rather than the clip name. If you manually go and change the folder CONTENTS to CONTENT, then they import with the clip name. Can you please fix this?

    1 vote

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  15. Configure color management import settings in project settings

    Configure colour management import settings manually to decide the colour space to Rec709 or 2020 or any other LUT based on the preference of the intended output settings, not the origin clip.

    Have the ability to save these settings in the project settings menu, not in the clip modification window of each media source.

    1 vote

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  16. make imported png sequences match fps with pre existing sequence

    when i imported a png sequence into a video that had the sequence set at 24fps, the png sequence said 29.97fps in it's properties, so when I dragged it into the timeline it would skip some frames, eventually after releasing 5kg of Cortisol, the primary stress hormone, I figured out that by going to edit>preferences>media>indeterminate media timebase, and switching it from 29.97 to 24, I was able to fix this problem. an AMAZING idea is that from now on, all imported png sequences will have their fps set to whatever the sequence fps of the project already is.

    1 vote

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  17. Bug: Premiere 15.2 Import failure of Autel Evo2 Pro 4k

    Autel Evo2 Pro video (4k 30p H.264) imported in 14.9 fine. In 15.2 I receive "File Import Failure" Unsupported compression type. I completely cleared my cache to try to fix it. No luck
    MediaInfo details:
    General
    Complete name : V:\28182 Las Brisas Del Mar\MAX_0170.MP4
    Format : MPEG-4
    Format profile : Base Media
    Codec ID : isom (isom/iso2/avc1/mp41)
    File size : 575 MiB
    Duration : 46 s 34 ms
    Overall bit rate mode : Variable
    Overall bit rate : 105 Mb/s
    Writing application : Lavf58.20.100

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L5.1

    1 vote

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  18. Warn me of variable video framerate issues & audio sync issues, and let me know what I can do about it

    I just spent most of a day trying different video formats, codecs, etc., and trying to get them to import.

    if Premiere had give me one message that said "this variable framerate video file may not be imported correctly; try using handbrake to make it constant" would have saved me hours of wild goose chase.

    better yet, fix that in premiere.

    5 votes

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  19. A media manager for normal projects the same way there is for Team Projects

    I wish there'd be a media manager for normal projects the same way there is for Team Projects: Each individual PC has their own filepath and remembers that. That way, if computers work off the same server but use different mounting Letters (K:/L: etc) It still find the footage rather having to relink the entire project every time.

    2 votes

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  20. BUG in PPv2022. DNxHD MOV import is not working!

    Media doesn't import. Alerts saying "Error Retrieving Frame1" (etc). This is DNxHD These are clips that worked fine in PPv14. I'm uploading a 1sec video only GFX transition with embedded alpha, for you to test. I tried both promoting a PPv14 project, and also starting a brand new PPv2022 project, and nope, it does not work, on multiple files.

    1 vote

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