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ANNOUNCEMENT - This forum is moving


In an effort to improve communications between you and the Premiere Pro team, we are moving this feedback forum to the Premiere Pro page on the Adobe Support Community. As requested, bugs and feature requests will be able to live separately in that forum.

This move is happening in part to acknowledge that we haven't been responsive enough here, and we are combining our forums to help remedy that. Ideas and their attached comments from this UserVoice forum will be migrated based on how many people voted for them. Check your profile on the Adobe Support Community to see any migrated posts that you've created or commented on. If you have an item here that did not make the migration, please bring it over to our new home.

See you soon on the Adobe Support Forum!

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177 results found

  1. BUG: Input LUT Broken on GPU Render

    The input LUT function (interpret footage->color management->input lut dropdown) Doesn't do anything if you have GPU rendering enabled. If you switch to mercury software playback the LUT loads but it is not loading if you use mercury playback GPU.

    Steps for bug:

    1. Input log or really any footage
    2. Set input lut
    3. Footage remains unchanged. ..Tested an XAVC and an h.264 file with no luck. ..
    4. Switch to CPU render and the input lut works!

    It's a bug....

    Specs:

    Latest Stable Premiere Pro (v 22.0.0 build 169)
    Windows 11

    Nvidia GTX 2080ti 11GB Driver 472.39
    3960x Threadripper
    128GB RAM
    RAID storage.

    5 votes

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    1 comment  ·  Hardware  ·  Admin →
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  2. GPU Management

    For users who have high end towers with multiple GPUs, it is not uncommon to run our main monitors off lower end GPUs, and drive other display devices with a high end GPU; it would be very helpful if we could select which GPU in the system to render with across all adobe apps.

    2 votes

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  3. GPU hardware acceleration fix of black source & program viewer.

    For years, there's the issue, of black source and program-monitor, when using CUDA. Mostly with added effecs like lumetri-color or when using a browser at the same time. A second and third screen which is connected to the USB-C output of the nvidia card, could be an issue as well. There is no fix. Updating drivers and Premiere versions won't solve the problem. For years! So please make this a priority. Higher data-rates demand stronger hardware, but it's useless, if the software cannot handle it.

    4 votes

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  4. NVLink causing GPU crashes with Premiere Pro

    Hey,

    I installed an NVLink connector for my 2x 3090s to use in my 3D workloads. I noticed a very consistent GPU crash "only" when using Premiere Pro with the attached setting turned on.

    I now have to disable it each time I'm using Premiere Pro, which is very unintuitive imo since I use it for other work.

    The crash makes my GPU fans stop spinning, and basically shut off my screens for several minutes.... then kicks me back to where I left off with a black preview window in my Premiere Pro.

    I'm not asking for Premiere Pro to…

    2 votes

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  5. Hi could you do an update to use all possibilities of 3090 EVGA FTW 24 go graphic card on premier pro? It will be help user to work better

    Hi could you do an update to use all possibilities of 3090 EVGA FTW
    24 go graphic card on premier pro? It will be help user to work better when we use plugs

    2 votes

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  6. PLEASE Support the AMD Radeon Pro 5500 XT graphics

    Please fully support the AMD Radeon Pro 5500 XT graphics for Premiere and show some love for your Mac customers. This GPU is found in the latest 2020 iMacs - this is critical for thousands of people. Thanks!

    5 votes

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    3 comments  ·  Hardware  ·  Admin →
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  7. Premiere artifacting possible GPU issue?

    Hello,

    I've been having issues with Premiere for quite some time, that seem related to the GPU. My program monitor keeps glitching and giving me really crazy colours and artifacting. I've attached a few screenshots.

    I'm using a MacBook Pro and have all my software up to date. The problem has shown in both Premiere 2020 and 2021.It also shows on both my external and built in monitor. I've reset PRAM and my SMC.

    Is this a known problem?

    Cheers,

    Ryan

    3 votes

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  8. PROBLEM WITH H.264 MP4 FROM SONY A7SIII

    Some how premiere pro not using gpu when play back h.264 mp4 422 10bit from a7siii but for h.265 mp4 422 10bit is using gpu more than 50%

    so i thing premiere need to use h.264 mp4 422 10bit 4k gpu same as h.265.

    8 votes

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    2 comments  ·  Hardware  ·  Admin →
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  9. black screen preview, from overflown RAM

    so, I know many many many users have the same issue in different variations with different GPU's.
    I have computers with 2080 Ti and RTX 3090. two very capable GPU's. However they both suffer from premiere totally overloading the RAM when working with 8K footage or 4K footage with effects. once the RAM is overflown, the preview image goes black and only a computer reset is fixing it.
    this issue has gone on for YEARS. it simply must be possible to fix this behavior once and for all?

    4 votes

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  10. Hardware Acceleration for HDR

    Enable the Hardware acceleration on NVIDIA 3090 cards for HDR/High10.

    Currently Adobe Premiere Pro supporting hardware accelecrtion for SDR contnet only, it's the time to add Hardware also for HDR content.

    4 votes

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  11. GPU

    Improve GPU Support.

    GPU acceleration randomly disappears since updating to Premiere Pro 15 (now on 15.4.1) from 14.9. When switching to another Premiere Project GPU Acceleration sometimes is not available anymore and grayed out. Restart of Premiere makes no effect. Only restarting of the PC helps but cannot be the solution. With 14.9. everything was ok - never had a problem. NVidia Driver is updated. Adobe Suite completely uninstalled an reinstalled.

    Unsing Windows 10 with the latest Update. Nvidia 1080Ti

    2 votes

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  12. GPU

    GPU acceleration randomly disappears since updating to Premiere Pro 15 (now on 15.4.1) from 14.9. When switching to another Premiere Project GPU Acceleration sometimes is not available anymore and grayed out. Restart of Premiere makes no effect. Only restarting of the PC helps but cannot be the solution. With 14.9. everything was ok - never had a problem. NVidia Driver is updated. Adobe Suite completely uninstalled an reinstalled.

    Unsing Windows 10 with the latest Update. Nvidia 1080Ti

    2 votes

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  13. GPU

    GPU acceleration randomly diappears since updating to Premiere Pro 15 (now on 15.4.1) from 14.9. When switching to another Premiere Project GPU Acceleration sometimes is not available anymore and grayed out. Restart of Premiere makes no effect. Only restarting of the PC helps but cannot be the solution. With 14.9. everything was ok - never had a problem. NVidia Driver is updated. Adobe Suite completely uninstalled an reinstalled.

    Unsing Windows 10 with the latest Update. Nvidia 1080Ti

    2 votes

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  14. GPU

    GPU acceleration randomly diappears since updating to Premiere Pro 15 (now on 15.4.1) from 14.9. When switching to another Premiere Project GPU Acceleration sometimes is not available anymore and grayed out. Restart of Premiere makes no effect. Only restarting of the PC helps but cannot be the solution. With 14.9. everything was ok - never had a problem. NVidia Driver is updated. Adobe Suite completely uninstalled an reinstalled.

    Unsing Windows 10 with the latest Update. Nvidia 1080Ti

    2 votes

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  15. GPU

    GPU acceleration randomly diappears since updating to Premiere Pro 15 (now on 15.4.1) from 14.9. When switching to another Premiere Project GPU Acceleration sometimes is not available anymore and grayed out. Restart of Premiere makes no effect. Only restarting of the PC helps but cannot be the solution. With 14.9. everything was ok - never had a problem. NVidia Driver is updated. Adobe Suite completely uninstalled an reinstalled.

    Unsing Windows 10 with the latest Update. Nvidia 1080Ti

    2 votes

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  16. Fix graphic card support and working with pictures

    When I work with photos playback is horribly choppy, changing graphic cards ruins placement of pretty much every element.
    Fix premier pro! Its unstable and unreliable and honestly a pain to work with. redoing every step takes so much time atm that learning davinci resolve is actually quicker! Thinking about quitting my adobe account all together

    2 votes

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  17. Make all effects including the basic ones support gpu acceleration

    I would like to have all effects including basic ones, because i dont like a that adobe has made lost of marketing on gpu acceleration yet not all of the effects have gpu acceleration support.. particularlly the blur effets like "Bevel Edges" for example. I still think that all effects including the basic ones should take advantage of gpus

    3 votes

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  18. GPU acceleration problem

    Before the premierepro ver 14.5, the hardware encoding and decoding option of the media tap is just one.
    At that time, there is no problem with exporting media. the GPU usage was over 90%.
    From the ver 14.5, the hardware encoding and decoding option are splitted.
    If I use the two options are on, premierepro expoting engine couldn't use GPU anymore while the GPU usage is over 90% when the encoding option is on and decoding option is off.

    The same problem goes on at the ver 15.0.
    Anyone experienced same problem?
    I think it is a bug.

    4 votes

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  19. GPU Acceleration has a bug

    For unknown reasons, Premiere Pro occasionally drops CUDA GPU acceleration during edit sessions, blacking out video playback. Switching to "software only" is not a fix — just an added inconvenience. The problem can be rectified by restarting Premiere with CUDA acceleration selected. Everything is fine until the next time it happens, once or more times a day, sometimes a few days without incident, regardless of the project. When active, CUDA acceleration works perfectly. Has anyone found a real solution?

    Windows 10 1909, build 18363.1198, 64-bit

    Premiere Pro 14.6

    AMD Ryzen Threadripper 1950X, 16 core, 64GB RAM

    2 x Nvidia GTX…

    9 votes

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  20. Nvidia quadro K4100M fails - fix it or we are leaving

    Uses that edit on Pr can't get to use the App anymore. My Nvidia Quadro K4100M, fails to be seen.

    2 votes

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