Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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For all other questions and discussions, visit the Premiere Pro community forum.

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  1. eGPU Support is Poor

    Out of all the major video editors, Pr Pro has the poorest support for eGPUs on Mac. Please enable your users with support your competition has. It is almost as if there are no added bonuses.

    8 votes
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    4 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  2. Fix CUDA support (because currently, switching it on/off renders very differently)

    This has been plaguing me for years in Premiere.

    Enabling CUDA screws up various aspects of rendering.
    Here, you can see how enabling CUDA dramatically changes how text fades in:

    https://drive.google.com/file/d/1HaCqejvb2y7bRzDKZGrwdsMIVsf5wyhY/view

    8 votes
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  3. Fix Mercury Transmit

    Ever since updating to latest version of windows, Premiere Pro 2020 and latest stable nvidia drivers, mercury transmit is constantly crashing premiere pro. There is no warning... all of a sudden I get the windows spinning cursor and then Premiere shuts down. I am happy to discuss this problem with any tech or engineer at adobe. I have posted this several times in the user forums with no avail.

    3 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  4. Black Video Bug returnsss

    I have a huge issue with Premiere Pro, the black video bug. i am trying to make a showreel, but like half of the previously rendered videos dont show, i can still hear the audio, but the videos just display as black... unless i turn off the CUDA GPU render option... but to render everything purely relying on the software aint an option.

    HELP PLEASE

    6 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  5. Please support CUDA under High Sierra for CC2020

    Please bring back CUDA support in AE, Pr, and AME 2020 for users who still are running these apps in High Sierra with NVIDA hardware and web drivers.

    It makes no sense to keep Open CL and remove CUDA. Both are deprecated but for many of us remaining on High Sierra until the new Mac Pro becomes available or AMD releases Big Navi, CUDA is still viable. Please return CUDA support for CC 2020 media apps during this interim period. Thanks!

    3 votes
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  6. P. Pro not using correct graphics card

    Myself and others have found that P. Pro is not using the correct graphics card when exporting. I understand that not all export material is exported using the graphics card, and that exporting is a highly CPU entistive process, but we have found that the program will use the integrated graphics. Even the P. Pro GPUSniffer lists the dedicated graphics card first in the command prompt, but the integrated graphics is still used. More information and troubleshooting steps that have been talked can be found in the following forum/link.
    https://forums.adobe.com/message/10369694#10369694

    182 votes
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    65 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  7. RTX 2070 (CUDA) Rendering Error in Versions 13.1.3 or Newer

    I'm using the latest Nvidia Studio Driver (Version 431.86) and videos will not render if graphics acceleration (CUDA) is turned on. Previews also often appear black. This anomaly does not occur in Premiere versions 13.0.3 or before. We tried reinstalling my GPU driver, transcoding my asset files, moving the project into a new sequence, and reinstalling Premiere 13.1.5...and nothing fixed the issue. We also tried to use the Nvidia Game Ready driver to no avail. Please address this issue in the next iteration of Premiere 13.1.6. Thank you

    2 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  8. Continue to support Nvidia CUDA

    Please continue to support CUDA. There are hundets of thousend worstations out there running Nvidia CUDA cards and all of them can not use your up to date software. You abo is way to expensive to just lett all Nvidia users be unable to continue working with those almost new and very expensive Nvidia GPU´s.

    1 vote
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  9. OpenCL mishandles jpg files with embedded ICC profile

    When using OpenCL to help generate video in Premiere Pro and Encoder, jpg images with embedded ICC profiles display distorted, both in preview and in the final render. Generating the same jpg without the ICC profile with Photoshop ensures it's rendered correctly.

    System: AMD Ryzen 3700X, RX 5700 XT (latest drivers as of 26.11.19)
    OS: Windows 10 Pro, 10.0.18.362
    Adobe software: Media Encoder 14.0, Premiere Pro 14.0

    1 vote
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  10. Fix CUDA support (because currently, switching it on/off renders very differently)

    This has been plaguing me for years in Premiere.

    Enabling CUDA screws up various aspects of rendering.
    Here, you can see how enabling CUDA dramatically changes how text fades in:

    https://drive.google.com/file/d/1HaCqejvb2y7bRzDKZGrwdsMIVsf5wyhY/view

    2 votes
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Fix ISSUE with P.Pro 2019 NVIDIA GPU usage locking up entire system

    I'm running a GTX 980 and a 4790k. Prior to 2019 update, GPU usage was never an issue.

    Post-2019 update, Task Manager Shows 100% usage of GPU when just moving 1 slider in Lumetri Color. System Monitor also shows heavy GPU Memory usage.

    1 vote
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    2 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  12. Premiere 2019 still refuses to utilize dedicated GPUS on dual-GPU laptops

    I'm running a Surface Book 2 equipped with a GTX 1060 and Intel integrated graphics. While I have had no issues forcing Premiere Pro 2018 to utilize my GTX 1060, Premiere Pro 2019 simply will not do so, regardless of the actions I take to try and force it to do so. Some users seem to have been able to resolve the issue on desktops, but I have had no such luck on my laptop

    The options to enable hardware acceleration and CUDA rendering in Premiere 2019 DO appear, and all the boxes are checked--but Premiere 2019 still defaults to…

    7 votes
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    2 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  13. better use of GPU for more effects

    Many sequences don't need anything off the GPU Accelerated Effects list, so the GPU just sits there unused while the CPU is chugging away.

    Please add things to the workload of the GPU so that the CPU doesn't carry the load if GPU resources are available.

    26 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  14. Mercury engine GPU Acceleration is not working on a pc with 2 GPU cards

    Mercury engine GPU Acceleration is not working on a pc with 2 GPU cards

    3 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  15. nVidia Studio Driver 10-bit Support

    Error-Report:
    The new, recently released, nvidia Studio Driver opened 10-bit display support for non-pro-cards (like GTX10xx, RTX20xx). So far so good. Premiere stopped working on a multicam edit, yesterday. Today it won't colorcorrect flawlessly. The playhead-line blinked on the timeline, the lumetri-window won't display the sliders correctly and turned white after switching to another program.
    As I went back to 8-bit display-settings and restarted my pc, everything worked again.

    I've a GTX1070, Intel i7-5820K, 32GB DDR4 and current Windows 10 (1903 + updates).

    2 votes
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  16. DRIVERS FOR CUDA IN CC2019 - MY PROJECTS DO NOT WORK!!!!!!!!

    DRIVERS FOR CUDA IN CC2019 - GET GOING WITH THE NVIDIA COMPATIBILITY! MY PROJECTS DO NOT WORK!!!!!!!!

    5 votes
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  17. Hardware Acceleration still playing up

    Hey there,
    I've already made another post regarding the Hardware Acceleration issues on 13.1.2, and 13.1.3 still hasn't addressed them. You may find attached a screen recording showing the problem.

    Please, make GPU Acceleration available, its simply ridiculous to be working with the CPU processor on a 20 min project.

    Cheers,

    2 votes
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    0 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  18. Premiere Pro not using Nvidia GPU for rendering

    My laptop has an Intel integrated GPU and a Nvidia Gtx960M GPU, however premiere pro will only use the Intel GPU for rendering, even if I have set the renderer to be CUDA and forced premiere to use the Nvidia GPU in Nvidia settings.

    73 votes
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    26 comments  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  19. amd

    Please allow amd rx560x graphic card to use opencl. We are large number of people with this gpu. Thanks.

    4 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
  20. Premiere Pro using Integrated and not Dedicated Graphics Card

    I have GTX 1660 Ti and it cannot detected by Premiere Pro. It's using iGPU. I disabled my iGPU on BIOS. I'm using desktop PC btw. And now it seems it isn't using iGPU or dGPU either. It uses only my CPU. And in export settings, "Software Only" is avaible. Where's hardware acceleration? There is not. I updated my GPU to last driver on GeForce Exprience. I checked GPUSniffer, it detect my GPU but it isn't avaible on program.

    2 votes
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    1 comment  ·  GPUs  ·  Flag idea as inappropriate…  ·  Admin →
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