Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. Its been crashing non stop since 2021 update

    I'm using an iMac pro to edit videos. I can't even remember how many extra hours of work Adobe premiere pro has cost me. This software is constantly crashing, having issues, slow, don't load files properly, causing my mac to restart, crashed my mac, because it crashes my mac, one of my hard drive that contained my work died, the list just goes on and on.

    I don't know how a software can be released to the market when it's got so many bugs, I do know that I am on the verge of switching to Davinci and Final Cut…

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote

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  3. delete sequence crashes

    SERIOUS BUG.

    Create a new Project.
    Add a new sequence.
    Right click on sequence in Project panel, select Clear.
    Premiere Pro crashes!!!

    Same thing when trying to delete a sequence in an old projec tthat used to be fine.

    This behavior was noticee about a month ago, just as I was starting a new project. Fortunately. I was able to do the project in DaVinci Resolve instead.

    iMac Pro Mohjave 10.14.6
    Premiere Pro 14.7.0 Build 23.
    FYI same behavior was seen in 14.6 Prem Pro.

    1 vote

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. stop to deliver up date software with bugs for premiere and may be others

    I do not understand how a company as ADOBE can deliver up date for software with a so evident BUG!!! You put all the community in a deep mess! And we continue to pay you 60€ per month!!!! Processes exist to warrant the performance of a new piece of software, you must use them or change your developpers team ! I hope you will recognize the problem you have created and that you will give to your customers who are following you since years a large discount for the forthcoming months. WE MAY DREAM ISN'T IT

    1 vote

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    There’s nothing actionable in your post; not sure which problem you mean we’ve created.

    We’d be happy to discuss any specific issues; if there are problems which you can reliably reproduce, please contact Support.

  5. What is going on? What's wrong with this software? Constant crashes and slow speed.

    Hey there, I've been plagued with endless slow load times, miserably slow saves (taking up to 15 minutes just to save a project), and memory spikes using this software. That I pay for. I'm working on a TV show and don't have the time or patience to deal with Adobe's lack of effort here. There are updates to this software that come up more than once a month sometimes and yet severe bugs and serious media management issues are yet unresolved. 50% of the time I have a second, tiny project open and want to close it, keeping my second…

    1 vote

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    Not Actionable  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make it work smoothly

    Premier Pro 2020 isn't working smoothly.

    1 vote

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Losing render files

    Just gonna start posting about this as often as I can until it's fixed. There's many many complaints about this in the forums. If you need more details on what the problem is, just read any of them.

    A professional editing program should NOT be losing render files. Please fix it.

    61 votes

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    74 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. I recently updated Adobe Premiere, and now it no longer imports video files.

    I recently updated a working version of Adobe Premiere, and now it is refusing to import video files for editing. There's no explanation or troubleshooting offered, and it simply assumes it is my system or the file's fault. It is clearly a problem with Premiere, as this was working previously.

    2 votes

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  9. we need debit card payment method in india. pleaseeeeeeeeeeeeeeeeee

    A lot of students and low salaried people cannot have access to credit cards. So it would really be very wise for you if you could give debit card payment option in india. It would really help a lot of people. Please consider this. Thank you.

    1 vote

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    Not Actionable  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Timeline time bar disappearing!

    Time marks in the sequence panel (directly above timeline) are regularly disappearing! Manual scrub to locate exact times are highly inefficient. Please fix.
    (Version 13.1.2 Build 9)

    2 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Premiere crashes when creating or opening a new project

    Just installed premiere pro on windows 10, cannot create a new project or open an existing, the app just stops responding and crashes after a while, (even when creating a new project from scratch).
    Im not being able to use this application at all.

    I tried removing the cache files and restarting the app holding alt+shift, which didnt solve the problem

    Adobe Premiere Pro CC 2019

    Intel i7-4790K
    16GB RAM
    windows 10 Pro x64
    Nvidia GTX 660

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. FIX YOUR MEDIA MANAGING!!!!!!!!!!!!!!!!!!!!!!!!!!!

    IT IS USELESS WITH THE NEW UPDATE! Not only does it fail 80 percent of the time, but premiere also often auto relinks a clip after media managing to another wrong clip with a completely different name and timecode once the project is reopened.

    1 vote

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  13. verification

    Everytime when logging in even when clicked not to do again the verification page shows up. Then you have to dig for your phone or open a browser. It just takes to much time.

    1 vote

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  14. Video and audio render files STILL being lost! FIX IT ADOBE!

    Render are still being lost quite regularly. They'll usually be lost when Premiere closes and re-opens (which happens A LOT when the program crashes so often!... I'm sick of seeing that stupid "Premiere has encountered a series error and needs to close!" box popping up to let me know that the next five to ten minutes to will be wasted just getting back to where I was)... it just happens randomly sometimes.

    It's been happening for years. We've been complaining for years. I've been posting on here for months about it.

    IT'S STILL NOT FIXED!!!!

    How long do we have…

    2 votes

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    Not Actionable  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Possible Bug Issue

    Ever since the last update I have been getting numerous bugs or glitches. For one, the audio simply quits. I get no sound when working on the Timeline (randomly occurs). Sometimes this randomly happens with the video instead of the audio. I have to close down and restart the program, and sometimes I have to reboot the computer. I have also run into an issue with Legacy Titles. Every time I do a copy/Paste or Cut/Paste there is a 15-20 second lag time before the then pasted object appears, and when it does appear, it adds a letter "V' to…

    1 vote

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  16. BUG: AE comps in Premiere pro 2019 won't load/import. Fatal crash.

    After updating my Premiere and After Effects to the latest version (CC 2019) i can no longer work on my existing projects. I have a few projects in which i use a lot of After Effects comps on my timeline. Some of them will keep showing offline. The blue loading bar in the right lower corner of premiere never finishes loading. When i try to manually link to the (converted/updated) AE comps, Premiere freezes and i get the Mac OS spinning beachball. Using CC on a 2017 iMac with High Sierra.

    3 votes

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  17. Make it stop ******* me over when I'm almost done with a project

    How about you stop causing your customers, many of which are struggling artist, enormous problems with your inconsistent, piece of **** software. I'll use your software for a month, then the DAY that I'm ready to finish up and export, everything goes to ****. That is ALWAYS the case with your awful software.

    You suck. I ******* hate you adobe. In fact, the entire CC is ******, and you make it worse with each iteration. *****.

    1 vote

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    Not Actionable  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. 14 votes

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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. The more I use this program....

    The more I despise it. YOU REALLY NEED TO FIX THE BUGS. This is out of control. I just lost my entire project because of a stupid glitch. I am so sick of losing my data. I will be badmouthing this program every chance I get.

    1 vote

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    Not Actionable  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. improve more Premiere Pro CC 2019

    improve more Premiere Pro CC 2019

    1 vote

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    Not Actionable  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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